Acrobat Preview Handler Windows Server 2012

We have installed a Windows 2012 standard virtual terminal server for a customer. He now has Acrobat X and XI Acrobat installed to try to solve the problem of preview handler.

When you select a PDF file to see a preview, Windows displays an error message on the taskbar indicating:

"An internal error has occurred."

This error also occurs when you try to preview a PDF from Outlook or MYOB 2013.

I looked at the registry fixes for previous versions of Windows/Acrobat to fix the Manager, but as the registry concerned chages were made for setup of Acrobat X, they are not applicable to this situation. With the help of a third party Manager previews PDF is not an option for the customer.

The preview handler seems to work correctly in a 2012 server environment that is running the Terminal Server services.

It is probably related to the question that Acrobat is designed to run on a single machine. If I understand the process, the user tries to run on the remote machine and the display fails to function properly. I'm not sure I can solve this problem (for example, I have really no idea other than the issue of the single machine). Perhaps it would be better to just install a second copy of Acrobat on his laptop or whatever for use. The license allows 2 copies if they are not used at the same time.

In regard to Technical Support, you could get one of the Adobe staff be spent, but it is on an ad hoc basis. Years ago, when they don't quand ils ne laissent leave no fall and then they have a flurry of activity at other times. Maybe other users (he is a user forum) can light based on their experiences. I hope that your description of the problem is sufficient for those who are running virtual systems.

Tags: Acrobat

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