Acrobat Pro DC Crash on Win7 Home premium with Acrobat installed Pro XI

I installed Acrobat Pro DC on 2 laptops with Acrobat XI Pro installed. laptop with Win7 Home Premium 64-bit has worked well. I disabled Acrobat Pro XI, but has not removed during installation.  Laptop with Win 7 Home Premium 32 - bit Acrobat DC Pro continues to break. I have an inactive Acrobat Creative Suite on this laptop. Not to mention that the version 32-bit win7, everything else is the same on two laptops.  I uninstalled Acrobat Pro DC, has run a repair installation, had a conversation with the support and nothing has worked.  Acrobat Pro DC will open for a few minutes, the screen looks good and then... Blink, it stops.  My AV is 2016 Gold Panda, I also have Malwarebytes Premium, but none of these garbled with initial installations. I don't know what else to do.

Robert

UINSTALL all versions of acrobat reader except acrobat dc.

reset your preferences - acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html

If that fails, uninstall, clean (Download Adobe Reader and Acrobat tool - Adobe Labs) and reinst

Tags: Adobe

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