Acrobat Pro no longer works

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• I made pdf file and added the audio file as a file embedded using acrobat pro 8, it works fine on pc (windows) when I move tab (android) the pdf file open but sound did not work. what I have to do to make it work

  I made pdf file and added the audio file as a file embedded using acrobat pro 8, it works fine on pc (windows) when I move to tab (android) the pdf file open but sound did not work. what I have to do to make it work

  Adobe Acrobat for Android or iOS software currently play any sound or video.

  -Dov

• Adobe Acrobat Pro DC will work on a 2 Surface Pro running Windows 8?

  Adobe Acrobat Pro DC will work on a 2 Surface Pro running Windows 8? If this isn't the case, it will work on any type of Surface feature?

  Thank you!

  Yes, the surface 2 pro is compatible with acrobat dc.  You can start a 30 trial to confirm.

  the surface 2 cannot run acrobat dc (because of operating system paralyzed).

• Hi hope someone can help? I have acrobat pro, 6 have worked well for the past two years but then just stopped working. Have reinstalled but still won't open, ronning windows 7. Help please!

  Hi hope someone can help? I have acrobat pro, 6 have worked well for the past two years but then just stopped working. Have reinstalled but still won't open, ronning windows 7. Help please!  Janice

  Hey janicem42177174,

  Adobe does most support the installation and use of Acrobat 6 because it is a very old version that is not compatible with Windows 7.

  I suggest you to please use the latest version of Acrobat 11.0.10 is perfectly compatible with your operating system with its functions and improved functions.

  You can download a free trial version of 30 days of Acrobat from here:

  Download Adobe Acrobat free trial | Acrobat Professional XI

  Let me know how it goes

  Kind regards

  Ana Maria

• Hi I was told to come to the support with the error number 16... for some reason, my first pro no longer works and I'm still paying for I have but I had to reinstall, which I don't know how to do if

  Hi, I got to come to the support with the error number 16. for some reason, my first pro no longer works and I'm still paying for I have but I had to reinstall, which I don't know how to do if

  Hi Omid,

  Please see the below help document to fix the error 16:

  Configuration error 16. CC, CS

  If the problem persists, please contact support:

  Contact the customer service

  Kind regards

  Sheena

• Acrobat 10.1.16 than Pro no longer works in Windows 10

  Acrobat X Pro works fine until today, as an adjuvant in InDesign and a stand-alone application on my new machine (64-bit) Windows 10 Pro. Today, it simply refuses to run as a standalone application just no matter how, I tried; for example, as an administrator, etc. Export InDesign seems to create a PDF document, however, it cannot be opened in Acrobat X Pro.

  I tried to "Repair" via the Control Panel programs and features twice with the system restarts and full power cycles; everything for nothing. Oddly enough, my CS6 Web Design Premium has been installed on my new machine exactly one month ago.

  I do not have a subscription cloud creative, whether this unwanted intrusion of the update of the Creative Cloud Manager app to v3.7.0.272 naturally did not help; However, under the applications, the PREVIOUS VERSIONS, it lists all except Acrobat X, which is part of the suite CS6 I bought.

  Someone at - it experience other Acrobat Pro X who stops working completely at all?

  Hi kellybellis ,

  Would like to inform that this could be because of problems with compatibility Acrobat x pro with Win 10, to do this, refer to this article:- Adobe Acrobat required configuration

  Kind regards

  Christian

• Use of text scrolling options in Acrobat Pro DC Long

  When to create a text field using acrobat pro dc and select multiline and Long text scrolling in option, all of the entered text will be printed.  It only prints what you see on the screen.  Is there a setting that I am missing to make the boxes extend to full text when printing?

  It has been shared from Acrobat and is now a separate product.

• Acrobat pro XI stops working

  Hello

  I have Windows 7 installed and after the installation of acrobat pro 11 and registration, the application starts and then it only takes a few seconds to stop. It does not seem to hang, it just closes.  This has been fixed for the last update and behave the same way, furthermore I installed the drive and it behaves normally.

  Hi all

  We have identified the problem and the fix has been implemented at our end. Please follow the steps below the article on affected machines:

  https://helpx.Adobe.com/Acrobat/KB/AcrobatXIcrash.html

  Please note that we do not recommend remove any file system license.

  Kind regards

  Christophe

• win xp pro no longer works with disks

  I am running win xp pro 2002 SP3.  Two months ago, my floppy drive worked fine.  Now it is said that all my disks are not formatted.  I tried to format the disks of many, but none is shaped.  I get the message that the disk cannot be formatted.  What happened on my laptop and a desktop computer.  These disks are still used by a synthesizer that accepts only 3.5 floppy disks, so I know that there is nothing wrong with the discs.  Any help would be greatly appreciated.

  Check the site of the manufacturer for an updated driver. This can work

• have you bought a dc of acrobat pro, how long should I wait for it to turn on?

  From the time of purchase, how long should I wait to turn on, have tried to activate my pro dc after the purchase, but did not accept the serial number.

  Hi, I found the correct file (Acrobat_2015_Web_WWMUI)... Thanks for the help...

• After 2.5 years, serial for Acrobat 9 no longer works.

  I have Adobe Acrobat 9 on my computer for 2.5 years. This week, when I try to open it, it asks me a serial number, but when I enter the serial number on the disc cover, I get a message saying that the serial number is not valid. How to solve this?

  After finally getting around to contact Dell, that I typed in my question, it took me just to my original question above. So evidently Dell pushes questions about Adobe products on the Adobe site.  I should add that I have installed Adobe Reader DC a few months ago so I could read more recently created PDF files. Acrobat Standard XI continued to work for a few months, but then started asking for the serial number.  Maybe not related, but it might be.  Any help on how to solve this problem would be greatly appreciated.

• Adobe Acrobat Pro 9 Version works on Mac OS 10.11?

  I have a license key for Adobe Acrobat 9.0.  I am trying to install it on a new machine that I just bought, running Mac OS 10.11.   It installs, but does not work (it opens but shows only a menu bar that does not).  I get inconsistent as to answers if Acrobat 9 can run on Mac OS 10.11.  Is there a Setup program that will work for Mac 10.11?

  Hi stephaniec66398295,

  Acrobat 9 is not compatible with Mac OS 10.11 Adobe Acrobat required configuration.

  Launch the application on a compatible platform to make it fully functional.

  Kind regards

  Nicos

• Acrobat Pro 9 (nine) works only with Office 365 subscription edition.

  Hi all

  
  I have a new subscription and new download of Office 365. The product is usually bug and really frustrating amendments to links to other programs that are sometimes difficult to understand.

  Specifically, Word 2013 will not communicate with Acrobat 9 Pro

  I tried to create a file PDF of the word through printing to PDF, but makes both programs crash. I tried to save the doc Word, AAP opening and using "Create a PDF file" Pro, but gives also the two programs crash.

  I was able to create a PDF via the Print To option, but since then, the two applications hang every time. Super frustrating.

  Anyone have this problem and, more importantly, a solution?

  Thank you.

  According to web browsers and applications of PDFMaker, office 2013 needs Acrobat XI (11). I understand that office 365 is basically Office 2013. In order to update Acrobat 9 will not solve the problem.

• Acrobat 9 Pro doesn´t work more

  I have an iMac, 6 years old and running Mac OS X 10.6.8. I work with Creative Suite 5. Two months ago, I restarted my computer with Time Machine. Everthing works fine, but Acrobat 9 Pro no longer works.

  Always come a window that says "Package product activation - Acrobat has been installed as part of a package. Start to activate Adobe Acrobat another component of this package (e.g. Adobe Photoshop)". I tried several times with Photoshop INdesign and so on without luck.

  I also tried to install it again, but it's the same.

  I'm a little upset on adobe CS5 support. I have to pay for a good phone agent who could help me. But I could not find any support.

  Someone at - it an idea?

  It would be nice to hear from you, perhaps a useful link. So far, I couldn't find anything. Thank you.

  You must uninstall all cs5.

  clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Restart your computer

  well install cs5 using the installation files, no time machine.

• Update of Acrobat Pro XI crashed the program and the print spooler

  I have a brand new 10 windows computer and had installed Acrobat Pro XI which worked great until the latest update has been released. My computer tried to auto install the update and the update failed. Immediately when it failed, it crashed my spooler to print and all my printers disappeared; I was unable to reconnect to them without having to restart the computer.

  The Acrobat site suggested that if the update was unsuccessful and failed, I should uninstall Acrobat Pro and reinstall it. Well, I tried that and the problem cascaded gets worse. Acrobat does not provide ANY technical assistance with this kind of thing except through public forums.

  When I tried to uninstall Acrobat Pro, as the site of Acrobat has suggested, I ran into the problem with the print spooler again; He could not reset and start. For example, Acrobat Pro can / can not be uninstalled. I tried to 'fix' the installation without success. And when I tried to reinstall the program, it could not properly reinstall because I had to install the 'Adobe Application Manager' that does not install with the following message: "Installer failed to initialize. " Please download Adobe Support Advisor to detect the problem"and has provided a link. Of course, when you click on the link, you get another message, "that The Adobe Support Advisor has been abandoned" direct me to the forums that provide absolutely NO support for that either.

  At this point, I lost my * expensive * Adobe Acrobat Pro XI product, with no way to reinstall and no help to fix this Adobe created. In addition, I now have another serious problem with the print spooler.

  If * person * helpful suggestions, please send them my way. I'm ready to throw Acrobat altogether and never use one of their products that has been such a mess to deal with.

  Hi rickj90358804,

  If you try to install Acrobat XI via Adobe Application Manager, I suggest to download an installer manually using this link: download Pro or Standard versions of Acrobat DC, XI or X and try to install again.

  In addition, you can contact the support as kglad mentioned above.

  Kind regards

  Tariq Dar.