Acrobat pro XI stops working

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• Adobe Acrobat XI Pro has stopped working

  My copy of Adobe Acrobat XI just stopped working, of which I mean, I can change is more a PDF or do anything other than read them. I need to edit PDF files for my work. Help, please. Thank you! (Note: I tried not to do anything at the moment and my business has really good COMPUTER service, so I hope someone can help me here.)

  reset your preferences-

  Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html

  Adobe media encoder: https://forums.adobe.com/thread/1713540

  Legacy: http://helpx.adobe.com/after-effects/using/preferences.html

  Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html

  Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html

  Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html

  InDesign: https://forums.adobe.com/thread/526990

  Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html

  Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0

  Photoshop: https://forums.adobe.com/thread/375776

  Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm

  elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html

  First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html

  If that fails, uninstall, clean (if win) Download Adobe Reader and Acrobat tool - Adobe Labs and reinstall.

• Hi hope someone can help? I have acrobat pro, 6 have worked well for the past two years but then just stopped working. Have reinstalled but still won't open, ronning windows 7. Help please!

  Hi hope someone can help? I have acrobat pro, 6 have worked well for the past two years but then just stopped working. Have reinstalled but still won't open, ronning windows 7. Help please!  Janice

  Hey janicem42177174,

  Adobe does most support the installation and use of Acrobat 6 because it is a very old version that is not compatible with Windows 7.

  I suggest you to please use the latest version of Acrobat 11.0.10 is perfectly compatible with your operating system with its functions and improved functions.

  You can download a free trial version of 30 days of Acrobat from here:

  Download Adobe Acrobat free trial | Acrobat Professional XI

  Let me know how it goes

  Kind regards

  Ana Maria

• Acrobat Distiller has stopped working

  I dug in a few other posts on this, but nobody seems to have an answer.

  My program drive died on me a few days ago, and I had to restore it from an image, that image was only a week old, obsolete if not exactly. Now, my computer is constantly telling me that "Acrobat Distiller has stopped working".

  I uninstalled and reinstalled Acrobat Pro a couple of times, but that did not help.

  Win7Pro 64-bit

  Subscriber Adobe CC; most recent version of Acrobat XI Pro installed. Seems to occur at random times - I don't mean to print a PDF file or anything like that. I have Outlook 2010 open most of the time, with the installed PDF extensions.

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: AcroDist.exe

  Application version: 11.0.0.379

  Application timestamp: 505fc6ef

  Fault Module name: AcroDistDLL.dll

  Fault Module Version: 11.0.0.379

  Timestamp of Module error: 505fc6e9

  Exception code: c0000005

  Exception offset: 002c4f6b

  OS version: 6.1.7601.2.1.0.256.48

  Locale ID: 4105

  Additional information 1: 0a9e

  More information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional information 3: 0a9e

  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  No Distiller Server, please try Acrobat: forum creation & Editing.

• 2007 Macbook Pro Wifi stopped working

  Out of the blue, the Wifi on my 2007 MacBook Pro has stopped working.  He said "turn wireless on" and the button lights for click, but when I click, nothing happens. Went to the Network Diagnostics and did the same thing - same result.  Guess the airport card is shot.  Nothing else to try?

  Thank you, Mary

  Try a reset of the SCM.

• Download Adobe Acrobat Pro DC stops at 25% with the failure on the WebGet solicitation message

  Download Adobe Acrobat Pro DC stops at 25% with the failure on the WebGet solicitation message

  Please visit: then download Adobe Acrobat Pro DC for Windows, it stops at 5% and bed WebGet request failed. What I do wrong?.

  We get an error to install Acrobat DC - WebGet query failed

  I hope this helps.

  Concerning

  Megha Rawat

• I made pdf file and added the audio file as a file embedded using acrobat pro 8, it works fine on pc (windows) when I move tab (android) the pdf file open but sound did not work. what I have to do to make it work

  I made pdf file and added the audio file as a file embedded using acrobat pro 8, it works fine on pc (windows) when I move to tab (android) the pdf file open but sound did not work. what I have to do to make it work

  Adobe Acrobat for Android or iOS software currently play any sound or video.

  -Dov

• Premiere Pro has stopped working

  My first pro works well until today... When you download a .avi file, I have the "Premiere Pro has stopped working" message and crashed.  I've updated to the latest version, (although I reloaded just the program last week when I replaced my computer with a brand new) I also CC on my laptop when I travel so I tried pulling up on this version and the same issue.  I've used these before files in Premiere Pro - what the hell happened?

  Since its happens on two different computers, I'd look at the similarities between them. have you installed, uninstalled, or recently changed any software on both? something to try puts the first rendering engine software only. other media files will open ok, and the only cause of these avi the accident? where are these avi from? format/codec?

• Adobe Acrobat Pro DC will work on a 2 Surface Pro running Windows 8?

  Adobe Acrobat Pro DC will work on a 2 Surface Pro running Windows 8? If this isn't the case, it will work on any type of Surface feature?

  Thank you!

  Yes, the surface 2 pro is compatible with acrobat dc.  You can start a 30 trial to confirm.

  the surface 2 cannot run acrobat dc (because of operating system paralyzed).

• "Adobe Acrobat DC has stopped working" shortly after I open the program without doing anything

  Recently I bought Adobe Acrobat DC and installed on my machine. However, it's very weird: whenever I open the program, just in a few seconds a Windows System Message will appear "Adobe Acrobat DC has stopped working".

  I tried to uninstall and install all programs PDF on my PC several times (including your Acrobat & reader DC as well as other like Foxit Reader PDF viewers), but the problem persists.

  I also tried the "repair install" under the two menu 'Help' so that in the Control Panel, but did not work as well.

  Could I get a response? Don't want to lose my subscription each month.

  My PC is Windows 7 Service Pack 1. It is 64-bit.

  Hi Omegaman22,

  Try this: -.

  1. do you have the preview pane enabled in file Explorer? If so, you can temporarily disable it to see if the problem goes away? On Windows 8, in Explorer, go to the view tab, and if you press the button "Preview Pane", UN-press it. On Windows 7, upwards to the right (to the left of the help icon) there is a button "show preview pane." UN-press it.

  2. ensure that the following directories exist on your machine. If this isn't the case, please create them:

  C:\Users\USERNAME\AppData\Local\Adobe\Acrobat\DC\ToolsSearchCacheAcro

  C:\Users\USERNAME\AppData\Local\Adobe\Acrobat\DC\ToolsSearchCacheRdr

  Replace USERNAME with your username.

  Is - do this 1 or 2 to solve this problem?

  Kind regards

  Nicos

• Adobe Acrobat DC has stopped working

  New to Acrobat WAA DC, but recently installed the latest version and have problems with printing PDF amd, sometimes just to open a PDF file.

  The program hangs and gives an error indicating "Adobe Acrobat DC has stopped working".

  This program is installed on the system win8.1/64 bit and worked very well until all of a sudden, that it started.  Now, it happens almost every time.

  What suggestions are there to solve this problem.

  Hi Steve,.

  Please try to fix the installation under the Help menu, help-> repair the Installation.

  

  I would like to know if there is an improvement.

  Kind regards

  Nicos

• because only once that an Acrobat of months stops working and I have to reinstall

  because only once that an Acrobat of months stops working and I have to reinstall

  You have a question? If so, please provide information to answer - like version of Acrobat, subscription or stand-alone, OS and any other relevant information.

• 'First Pro has stopped working ".

  Just installed app CC on a custom, seller-built, Intel Core i7-3720QM CPU @ 2.60 GHz computer laptop, then downloaded the PPro CC. (before CC app on laptop, I already got CS6 Production Studio Premium installed).

  CC of the body seems to have installed correctly, as well as the CC of the SOUL, but I get msg that "First Pro has stopped working".

  Device Mgr shows:

  Graphics Intel HD 4000 and

  NVIDIA GeForce GTX 675M

  Clicking to let Windows find a solution does not help.

  These details:

  Signature of the problem:

  Problem event name: BEX64

  Name of the application: Adobe first Pro.exe

  Application version: 7.0.0.342

  Application timestamp: 5176598d

  Fault Module name: StackHash_1dc2

  Fault Module Version: 0.0.0.0

  Fault Module Timestamp: 00000000

  Exception offset: 0000000000000000

  Exception code: c0000005

  Data of the exception: 0000000000000008

  OS version: 6.1.7601.2.1.0.256.48

  Locale ID: 1033

  Additional information 1: 1dc2

  More information 2: 1dc22fb1de37d348f27e54dbb5278e7d

  Additional information 3: cbc5

  Additional information 4: cbc5ec6970b2af35927ad67117ca57e2

  Read our privacy statement online:

  http://go.microsoft.com/fwlink/?linkid=104288 & clcid = 0 x 0409

  If the online privacy statement is not available, please read our offline privacy statement:

  C:\Windows\system32\en-US\erofflps.txt

  I'm not a tech-head, I used and welcome users experienced/well informed solutions.

  Thank you.

  Hello

  Please try to update the map of 4000 intel HD from the link provided and try to run. Once the map is updated, restart the machine.

  https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=22605

  Kind regards

  Vinay

• Acrobat Distiller has stopped working (not matter of 30 days)

  I've been running CS6 on my Windows 7, 64-bit machine since at least October. I had the problem of 30 days at the 30-day mark, but it is resolved, and it has worked perfectly for months after that. Now, I get an error message that says that acrobat Distiller has stopped working. My only option is to close this window. Acrobat continues to work to read, edit and save one already created a PDF file. Here is where I encounter errors.
  
  I can create a new PDF in Acrobat.  If I click on "Create a PDF file" then choose a Word Doc, it gives me at least twice the error message Acrobat Distiller has stopped working. If I continue to close this message, possibly the pdf has been created and will be in the Acrobat window and the file will be saved.
  
  I can't print to PDF format at all. When I try to Acrobat, I see a little window that says it is control of fonts, then the Distiller has stopped working error message. When I try to print to PDF from other programs (Word, try Firefox), fails.  It could be a document of a page with text, or something with pictures - no go.  I just tested this new - now Acrobat does not.  I cannot put an end to the process of Acrobat - tried to close the window and complete the process, tried reviews ending Acrobat of in the Task Manager, tried to put an end to acrobat and acrotray processes - several times in Task Manager and Acrobat does not close.
  
  I don't know how to solve this problem. I checked to make sure that acrobat has been updated; I updated my Windows; I reinstalled Acrobat.  Nothing suits him.
  
  Apparently, when I run Acrobat Distiller, it freezes in the middle of the audit of the policies.   Here is the text of the error message problem details section I get:
  

  Problem event name: InPageError

  Error state code: c000009c

  Type of media loopholes: 00000003

  OS version: 6.1.7601.2.1.0.256.1

  Locale ID: 1033

  Additional information 1: 0a9e

  More information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional information 3: 0a9e

  Additional information 4: 0a9e372d3b4ad19135b953a78882e789
  
  Any advice?
  ROXY

  I suggest that you start by opening Acrobat and performer help > repair. Once the repair is complete, select help > updates and do it on your Acrobat. I hope that these two steps will correct the problems.

• Acrobat 6 Pro - simply stopped working!

  My Acrobat 6 Pro software has simply stopped working a few days ago which means I click the icon, the Welcome screen appears and then everything freezes.

  I tried power on / off a couple of times and closing everything down. Then I did a uninstall reinstall of my original disc. Nothing happens. In desperation, I downloaded the free software Acrobat reader, but of course, this is only useful for reading PDF files.

  A technical friend suggested that this could be caused by a conflict with one of auto it updated Windows (which, of course, is too late to do anything now). He also said that when I uninstalled using the Windows Control Panel, he could not have really cleaned all of the existing Acrobat files and only so I could try to find a program that performs this function.

  Helpppppppppppppppp!

  I suggest that you try a repair on Acrobat (Control Panel > add and remove programs). If MS missed something, the repair can repair.