Acrobat Pro XI won't validate serial number Internet connection

Hello-

I recently bought a new version of Adobe Acrobat Pro XI.  The software has been installed successfully.  A dialog box appears indicating that I had 30 days to validate the serial number.  I clicked on the button OK to post on the Internet (I have access to the Internet on this PC) and received a message that my computer was offline and that I had to try again online.  I turned off my Windows Firewall and retried to validate with no luck.  I have not yet installed the anti-virus software so that may not be blocking it.  I have uninstalled/reinstalled Adobe and now I have 0 days to validate the serial number.  Always receives the same message as before - I am offline.  Please tell us how to solve this problem.  I check that I can communicate with Adobe servers.

Check your hosts file.

help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

Tags: Acrobat

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