Acrobat requires a qualifying series upgrade, but it won't accept it
I have a new computer and want to install Acrobat XI on this subject. It loaded on the computer, but when I try to start the program, he said I had a serial number but that I needed a series of upgrade, qualification, so I put in the serial for my 9 version, (that I got on the Adobe site), but it won't accept it. What should I do?
Contact Adobe technical support via chat and explain your problem. They may be able to see something in your account or the version you had for you help through activation.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )
Tags: Adobe
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