Activate guest account of ISE 1.3

Hello

Anyone worked with ISE 1.3 with creating accounts invited using the portal sponsor. ?.

Our problem is that whenever create us new account of comments by using the portal sponsor account appears as "Created" rather than as "active." When we try to use the same account in portal comments he gives failed authentication and indicates that "account is not yet active" in the report of the ISE. (see attachment)

Can someone tell how to make new account active or why he showed that "created" is not like being "active"?

Thanks in advance.

Hello

as a solution, you can change the zone preset schedule for San Jose. To do this, go to guest access->-> places and SSID settings, select the entrance to San Jose, click change , and in the top-right drop-down, choose the time zone you need. And then click replace to replace the existing timezone of San Jose that you need. I have just confirmed with a customer that it works. Not a nice solution though. I have attached a screenshot with the modified time zone

Tags: Cisco Security

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