Activating CS 5.5 can't find eligible software
Recently rebuilt my pc caused by a virus. -Clean installation with the new HARD drive.
I installed CS 5.5 Standard update, I enter the correct serial number for the software then asks you a series of qualification number I have for CS5.
But that does not appear on the list of the products, so no activation will complete and is running as a trial.
Is there a way around this issue.
Thanks in advance for you help.
Hi hannam76678685,
I checked with your Adobe ID and found that the upgrade you purchased was not correct, because the CS 5 license was so licensed in volume to activate you will need to follow the unlocking procedure in the following document:
Error: "this serial number is not for a product calling it" | Adobe Creative Suite
Let us know if that helps.
Kind regards
Sandrine Bani
Tags: Adobe
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