Activation of hard disk Crash problem
After a hard drive crash, I am unable to disable CS6 before installing on the repaired computer. I find it impossible to access the assistance of Adobe to cope with this. How can I do please?
Hi Paulhodson,
You can follow the steps mentioned here: https://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-help.html#acces s-previous-computer
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
I hope this helps!
Tags: Adobe
Similar Questions
-
I'm reinstalling CS3 Web Standard after a hard disk crash. I have my serial number, but after entering, it does a check of upgrade, and at the time wherever I upgraded I also did a single switch from Mac to PC - so my product calling (Studio MX Mac) has a serial number starting with "WSM600"... ", while the upgrade check won't accept - Studio MX Mac is not yet available as an option. This happened once before and I had to work with a representative by phone (I had to click in a hidden part of one of the activation screens to get a number, if I remember correctly), but apparently Adobe that does more. And the page of "www.adobe.com/go/activiation" the phone message directs you to doesn't seem to have an option for this problem either.
So, what is the replacement or her work around this problem now?
Hi lkauffman,
The serial number must be unlocked for activation.
Please contact customer support.
You can even join our chat support at http://adobe.ly/yxj0t6
Kind regards
Rave
-
cannot reactivate the CS2 after the hard disk crash - site says I need to talk with adobe (activation can be done online) but the customer support page loop all around - help/activate (since the opening page of CS2) also not going anywhere... it is a pc - thank you!
message says 'unavailable activation server this time... error code 24:24.
Error: "Activation Server is not available. CS2, Acrobat 7, pass a hearing 3
-
Problem after the hard disk crash
I have a problem after a hard disk crash. I installed a new hard drive and the new windows 8. Then I have instastalled my After effects CS 5.5
I noticed the serial number and it was accepted, but with the remark that he was an uppgrade.
I have more aged to their serial number, but do not know how to give them.
I'm sorry for my English, por, but please help me
Leif Nilsson
Leif, please see: error: "this serial number is not for a product calling it" | CS6 cs5, CS5.5,
-
Activation after hard drive crash
I have recently updated from Windows Vista to Windows 7. No problems with the installation, but shortly after I had a hard disk crash. I reinstalled the copy of windows 7, but now I have problems with activation because the version I bought originally was for upgrades. I need to reinstall Vista and then upgrade to windows 7 for this key to work? Looks like a lot of trouble to use a product that I already paid for.
If your computer comes with a qualifying previous license such as Windows Vista or Windows XP and the certificate of authenticity is still attached to the machine in good condition, then the COST is reason enough to represent the compliance to the software license agreement. No previous required software installation, which means you can do a clean install with Windows 7 Upgrade disk.
How to do a clean install with upgrade disc:
Boot from the Windows 7 DVD
Click Install now
Accept the license agreement
When the option is displayed to select a type of installation, click (Custom advanced)
Click on drive Options
Select the disc/s click on Delete
Click new
Click on apply
Click OK
Click Format, and then click next to proceed with the installation
Skip entering your product key Windows 7 and complete the installation.
When you reach the desktop, click Start, right-click on computer
Click on properties
Scroll down to the Windows Activation
Click the link x days before activation.
Click on the link that says: "show me other ways to activate.
Enter the product key
Click next
Select the Activation of the phone
Click Next when you enter your key page
Select your country
Click Next, call the number listed
Be sure to explain your situation to the Appeals Officer.
Provide the installation generated when ID requested by the call agent
They give a confirmation ID in return, enter it
Click next to complete the activation.
However, the requirements for the media upgrade is that you have an operating system already eligible such as Windows XP or Vista installed to use it. Since the Windows 7 end user license agreement.
15 UPDATES. To use upgrade software, you must first be licensed for the software that is eligible for the upgrade. After the upgrade, this agreement takes the place of the agreement for the software that you upgraded. After upgrade, you can no longer use the software that you upgraded.
So, if you are always denied, you will just have to reinstall Windows XP or Vista and let it do the verification of eligibility.
or
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us -
Hi, I'm late to the game here, I am trying to reinstall my original Adobe CS after a hard disk crash. I know that the activation server has been stopped, so I went and downloaded the CS2 version that doesn't require activation. The problem is my serial number CS is displayed as invalid on the CS2 download, can someone help? I saw not just a download CS anywhere and their cat had is shown to be completely useless as agent just brutally told me time and again «we don't support that more»
CS2, Acrobat 7 + Audition 3 (AND PREVIOUS) activation server has disappeared, then read below
l http://helpx.adobe.com/x-productkb/Policy-Pricing/Creative-Suite-2-activation-end-Life.htm
.
You MUST use the special version and the serial number on the page, not your original drive or serial number
.
NOTE that CS2 will not install on a "modern" with an Intel Mac
When you install the special version of CS2 on a Win7 or Win8 or Win10 computer, you may need to right click on the program icon and select compatibility Windows XP in the popup of option
-
Factory installed Windows XP OS on a Dell laptop and have a hard disk crash. How can I reinstall windows when there is no CD?
Order Dell backup discs for the specific Dell computer model you have. Carey Frisch
-
How can I get old libraries when I have to reinstall my lightroom after a hard disk crash
I need to reinstall lightroom 4 on a new hard drive after a hard disk crash. Is there anyway to recover the old libraries that I created from my old hard drive and transfer it to the new hard drive?
You have the catalog and images of the old hard drive?
-
Try to reinstall lightroom after a hard disk crash - new hard drive
How can I re - download lightroom after a hard disk crash. I have the serial number of the purchase but can't seem to reinstall. Help please. Thank you.
Moving to this discussion in the download, installation, commissioning of forum.
Holliday162 you can download a new copy of Photoshop Lightroom from your account. Please see find a download link on Adobe.com for more details on how to download your purchased software.
-
I own CS3 and I had a hard disk crash. As I had no chance to 'disable' CS3 before getting a new computer, I can't save CS3 on my new computer. It just error. What can I do? I can't put in a support ticket.
Contact via Live Chat customer care officer.
Nancy O.
-
Blue screen errors, hard disk crash and now the windows activation question
These last six months, I had a problem of error frequent blue screen crash. Suddenly last month the drive crashed, hard my computer didn't load windows on several effors, finally the hard disk had to be changed. Reinstalled the operating system after copying the files of restoration for windows, now windows says is not a genuine copy. Now, today still crash blue screen error after from once again, he says that this window is not genuine. MT laptop is a sony vaio 3 years old and came with a preinstalled windows 7 licenses and the key that I use is one written behind the laptop on the microsoft certificate.
He seems to have removed the incompatibility of CID at least.
Please try activating suggestion of Andre now - the system is now simply say that it is out of time, require activation by telephone.
activation by telephone (call of the operator)
Click the Start button
in the search box, type
SLUI 4
and press the Enter key
Follow the instructions, but when asked what service you need the ansafone phone, don't answer - it should oblige the operator to answer, who can deal with you
-
activation key is no longer valid after repair and hard disk crash
Hi I have a problem which I didn't know until today. Windaow is after a key of activation as my old hard drive crashed and needed replacement so I did it and today, tried to turn the key on the computer but said old or invalid keys! Help
Hello
I suggest you to read the following article and check the status of the issue.
Resolve activation problems.
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-activation-problems
You may be unable to activate Windows Vista over the Internet by using the Windows Activation Wizard of.
-
I have an educational version of Photoshop CS6. I had a hard drive crash and you need to reinstall the product on a new drive. I received original, the original CD and a product code. How can I get the serial number? Although I register the product when you buy in 2012, when I connect with my Adobe ID there is no trace of the recording. I can't all talk to him on the phone, and the adobe Web site is a nightmare that is enough for me round in circles. Someone please offer advice on that.
Hi hemdani,.
Please see the download link for Photoshop CS6 below.
Download link: download Creative Suite 6 applications
We also have you sent an email with the serial number on your registered e-mail address.
Hope that helps.
Kind regards
Mohit
-
Activation of the products after the hard disk Crash
I had a hard drive crash and obviously could not turn off my adobe on this particular machine products. How to activate adobe creative suite on my new drive hard macbook?
Product: Master Collection CS6 MLP upgrade license
Hello
You just need to re - install and put in the serial number. It will be reactivated.
~ Jitendra
-
get windows 7 cd replacement after a hard disk crash
How to make a cd of installation of windows 7 to install on laptop after accident/replacement of the hard disk. I have the original product key but not CD and you want to continue to use this laptop.
(1) download the Windows 7 proper. ISO file that includes Service Pack 1
(Note: must match for your product key version)How do I know if I have a version of 32 or 64 Bit of Windows installed on my computer:
http://Windows.Microsoft.com/en-us/Windows7/find-out-32-or-64-bitWindows 7 Home Premium 32 Bit: http://msft.digitalrivercontent.net/win/X17-58996.iso
SHA1 hash: 6071B4553FCF0EA53D589A846B5AE76743DD68FC
Windows 7 Home Premium 64-Bit: http://msft.digitalrivercontent.net/win/X17-58997.iso
SHA1 hash: 6C9058389C1E2E5122B7C933275F963EDF1C07B9Windows 7 Professional 32 bit: http://msft.digitalrivercontent.net/win/X17-59183.iso
SHA1 hash: D89937DF3A9BC2EC1A1486195FD308CD3DADE928
Windows 7 Professional 64-bit: http://msft.digitalrivercontent.net/win/X17-59186.iso
SHA1 hash: 0BCFC54019EA175B1EE51F6D2B207A3D14DD2B58Windows 7 Ultimate 32 Bit: http://msft.digitalrivercontent.net/win/X17-59463.iso
SHA1 hash: 65FCE0F445D9BF7E78E43F17E441E08C63722657
Windows 7 Ultimate 64-Bit: http://msft.digitalrivercontent.net/win/X17-59465.iso
SHA1 hash: 36AE90DEFBAD9D9539E649B193AE573B77A71C83(2) after downloading the correct .iso file install HashCalc and validate the SHA1 hash value
is correct.
HashCalc: http://www.slavasoft.com/hashcalc/index.htm
(Note: If the download is not corrupted, HashCalc value returns will correspond to the value of SHA1 I posted)(3) then use ImgBurn or ISO gear to burn a bootable DVD.
Create a Windows 7 Bootable DVD using the. ISO file
Engraving of a file of Windows 7 ISO on a DVD
http://support.Microsoft.com/default.aspx/KB/977640ImgBurn - in addition to supporting the creation of CD/DVD of. ISO files,
It supports a wide range of image file formats, and it's free.
(BIN, CUE, DI, DVD, GI, IMG, MDS, NRG, PDI and ISO)
http://www.ImgBurn.com/Projectiles help you to use ImgBurn to screen: http://www.imgburn.com/index.php?act=screenshots
Burn the ISO Images with ImgBurn article: http://neosmart.net/wiki/display/G/Burning+ISO+Images+with+ImgBurn
(Les étapes sont les mêmes pour Windows 7 ou Windows 8), except that you do not create a repair disk but complete an installation DVD)Note: Always use high quality DVD + R media and slower burning (4 x or 6 x) speed is offered a choice.
====================== Keyless Install ================================
How to make a 'Keyless Install"of Windows:
Boot from the Windows 7 DVD disc, you create and launch the installation.
After you have entered the user name and password that you will be asked:
"Type your Windows product key", do not enter a key.
Also located just below the box where you enter the key is a box with a check mark
to "Automatically activate Windows when I'm online", remove the check box and click "next".You now have a 30-day grace period to activate Windows.
During the grace period, you can install your device drivers,
run Windows updates and solve other problems or issues.
Once you are satisfied everything is working properly, and then activate Windows.====================== Device Drivers ===============================
Go to your computer manufacturer's support web site and search for Windows 7 drivers for your specific model number.
If there are Windows 7 drivers, then to download to a folder on your hard drive and install all of them, starting with the card drivers mother/chipset, SATA, LAN, Audio, USB, graphics, Webcam, Etc., and so on.
List of computer manufacturer support sites:
http://Windows.Microsoft.com/en-us/Windows/help/contact-support/computer-manufacturersTips for solving common driver problems
http://Windows.Microsoft.com/en-us/Windows7/tips-for-fixing-common-driver-problems
Vista: http://windows.microsoft.com/en-US/windows-vista/Tips-for-fixing-common-driver-problemsGraphics/video drivers:
Check the download site of the manufacture of the graphics card for the latest Windows 7 drivers for your card.
ATI: http://support.amd.com/us/gpudownload/Pages/index.aspx
NVIDIA: http://www.nvidia.com/Download/index5.aspx?lang=en-us= Run Windows Update =.
Install the 'Important' updates that are available.
Make a small group (10 updates both maax) of updates at the same time
reboot if prompted and install another small group of updates and so on.
registration of .NET Framework updates for the end.= How to activate Windows 7 by Internet =.
1) click Start and in the search for box type: activate
2) click on the 'Activate Windows' option at the top of the list
3) click on "now, activate Windows online.
(4) enter your 25-character product key (not case sensitive)
5) click "Next" and wait for the key must be verified.Another method - to reach a real person:
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone * do not select/press any option * and wait for a person to help you.
(6) explain your problem clearly to the support person.
(7) the person must give you a confirmation ID, copy it down on paper,
(8) check that the ID is correct in reading the support person.
(9) to enter the ID number, then click 'Next' to complete the activation process.Microsoft Activation centers worldwide telephone numbers:
http://www.Microsoft.com/licensing/existing-customers/activation-centers.aspx
(This site is for activating Volume License, but if you call, they will help you)The phone number is not working:
Microsoft Worldwide contacts: http://www.microsoft.com/worldwide/default.aspxActivation and registration of a Microsoft product
http://support.Microsoft.com/?kbid=326851
Windows activation: (888) 571-2048J W Stuart: http://www.pagestart.com
Maybe you are looking for
-
Safari with question marks instead of the text
Several Web sites in Safari 9.1 showing many points of question marks instead of the text. I just proposed by Apple and done nothing. I have Imac (late 2009) OS X El Capitan 10.11.4.
-
Satellite A500-011 PSAR0C - 01100D - adapter Bluetooth internal
I have the Satellite A500 - 011 PSAR0C - 01100D, I'm looking for an internal Bluetooth PCI adapter that slips into the pci card slot on the side of the laptop. without opening the computer)Can someone help me find the part number? I remember seeing i
-
I had to recover my DV6T-7000 due to performance issues and now I can not find software startup of MS Office that came with the laptop. Any suggestions on how I can download or retrieve this software that does not appear in my files that I can discov
-
Pavilion 17-f250nq: no drivers for the Pavilion 17-f250nq?
Hello I need to install Windows 7 x 64 on a laptop of 17-f250nq which is preinstalled with Free DOS. The problem is I can not find the drivers for this model (for any version of Windows), the product page says "we were unable to find the drivers for
-
He cannot get the automatic updates to work. Windows XP Edition Home Premium!
I had a crash and had to reinstall.