Activation XP to replace the same brand and the motherboard model

The PC in question had an OEM of XP without CD installation.  I have a good COA sticker. I've had damage to the motherboard as a result of a power of 250 BestTec supply failure. After a new PSU, I replaced the motherboard with exactly the same brand and model was original.  This was done in good faith, based on KB824125 which States that this should not need a new license.   However, now I can not find a way forward so that Microsoft "reactivate".   How can I get the activation?

Additional details:

All the files on the hard drive are OK, including Windows XP. The BIOS works fine.

When I try to start Windows, he says that activation is required.  Activation of the Internet requires Windows, so that leaves me with activation by telephone.  50-digit ID is reported as invalid, and the automated system hang up.

KB824125 seems to fix my problem and specifically says: "If the motherboard is replaced due to a fault, the user doesn't have to acquire a new license of operating system of the computer. The replacement of the motherboard must be the same brand and model or [options]. "There is no statement as to how to apply it.

When I go to eMachines, they indicate very correctly the warranty is over and ask that I go to the web site of the software publisher.

When I called Microsoft, I am led down an automated tree that ends with the possibility of buying support.

I fixed the PC, and now my software appears as illegal.  Can someone tell me which way in the maze will solve this problem?

I'd be happy to send the old motherboard to Microsoft, if that's their problem.

"BobL39" wrote in message News: e27a096a-1b58-4647-8c9d-98e9e0111b65...

The PC in question had an OEM of XP without CD installation.  I have a good COA sticker. I've had damage to the motherboard as a result of a power of 250 BestTec supply failure. After a new PSU, I replaced the motherboard with exactly the same brand and model was original.  This was done in good faith, based on KB824125 which States that this should not need a new license.   However, now I can not find a way forward so that Microsoft "reactivate".   How can I get the activation?

Additional details:

All the files on the hard drive are OK, including Windows XP. The BIOS works fine.

When I try to start Windows, he says that activation is required.  Activation of the Internet requires Windows, so that leaves me with activation by telephone.  50-digit ID is reported as invalid, and the automated system hang up.

KB824125 seems to fix my problem and specifically says: "If the motherboard is replaced due to a fault, the user doesn't have to acquire a new license of operating system of the computer. The replacement of the motherboard must be the same brand and model or [options]. "There is no statement as to how to apply it.

When I go to eMachines, they indicate very correctly the warranty is over and ask that I go to the web site of the software publisher.

When I called Microsoft, I am led down an automated tree that ends with the possibility of buying support.

I fixed the PC, and now my software appears as illegal.  Can someone tell me which way in the maze will solve this problem?

I'd be happy to send the old motherboard to Microsoft, if that's their problem.

You can try the phone activation - this time, when the automated system asks you what service you need, do NOT - this should oblige the operator to pick up. They will help you.
 

--

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The lazy three fingers

Tags: Windows

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