Activity log does not...

The activity log for my son appears not any activity, even if it was on the internet... I got the active log activity for about two weeks... no idea how I make it work?

Hi MichelleRob,

Thank you for the presentation of what we are concerned about. It is possible that you experience this problem because you are using an older version of Windows Live Family Safety. To do this, connect to the client Windows Live parental controls with the parent account, once connected, click on the questionmark icon and select parental control. The latest version is 15.4.3555.0308.

If you use the version dated the customer exit, we recommend that you download and install the latest version. You can check the link below:

http://Windows.Microsoft.com/en-us/Windows-Live/Essentials-other-programs

I also want to confirm if the activity report feature enabled on the parental control Web site?

Go to https://fss.live.com and sign in with the parent account, select the account from the child that you analyze and confirm if the activity of reporting on behalf of the child is running.

Finally, have you tried to update the client of parental control filter?

Sign in to the family of customer security with the parent account, on the top right click on the icon that has 2 arrows (get latest settings from the Web site).

After having been prompt that you have the last parameters, you can then check on the Family Safety website if activities work after your child is doing certain activities on the computer.

In addition, Family Safety will send an email from the summary of activities a week after that the activity tracking has been enabled. You will receive mail to the parent account.

Please let us know if the same problem still persists.

Thank you!

Tags: Windows

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