adding the new safety device for the family

Dear all, I recently bought a new pc W8 for my 12 year old son.  When I added the user account for the new pc, I clicked on the box to indicate that he is a child and accessible account parental to ensure that all of the boxes on the right were clicked.  However the new pc does not appear as a device on familysafety.microsoft.com, and I have not received a weekly e-mail, giving me details about its activities on the new pc.  Family safety continues to operate while on his phone w8, on my laptop w8 (on which he is a user).  What I am doing wrong?  Thank you

Hi frednell,

Thanks for posting to the Microsoft Community. I understand that the child on the new computer account does not appear in the Family Safety website. To resolve this problem, make sure that the parent e-mail account is defined as an administrator on the Windows 8 of the child computer. After that, please follow the steps below on how to properly manage the settings on the Family Safety website:

  1. On the start screen, type parental controls.
  2. Click settings.
  3. Click the parental control .
  4. In the lower part of the window, click Manage settings on the Family Safety website. Your default browser will be directed to the Family Safety website.
  5. Sign in using the parent account.

Let us know how things will go.

Kind regards.

Tags: Windows

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