Addition of Talktalk email in Ipad

IPAD - IOS 9.3.1

Friends talktalk email worked perfectly on their ipad, until recently. They receive always the messages via their Iphone 4, but not on the ipad, according to relevant help sections of apple and talktalk they deleted the e-mail account of the ipad and tried to add new. But now they get the message "this Gmail account is already added. This account (null) has already been added to your ipad.

Does anyone else have this problem? Does anyone else have any suggestions on how to fix this?

Unfortunately, I do not know, and they are unable to tell me which version of the Ipad that they have.

Thank you

Hi, can I ask if you have any other accounts configured on your iPad?

Thank you

Tags: iPad

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