Address Book Outlook 2010 only appear not

My outlook address book is empty when I click the To: button.  This despite that the contacts are there in the contacts tab or folder, whatever you want to call it.  This also affects my ability to send messages using contact groups, as they only appear in the address book.  I can't create a new group in the contacts folder, because it opens an empty address book.

Things I've tried:

  1. I created a new profile from scratch and chose this profile because I read that one on Microsoft support
  2. I tried to import my list of contacts to a saved csv file previously because at first I thought that something happened to contacts
  3. I tried to run the repair function to my Outlook application from the control panel
  4. I run scanpst on the pst files.

I don't understand the relationship between Outlook Contacts and the address book I think that draws data from contact in the contacts and/or suggested contacts folder, everywhere where it is stored.  I don't want to create new if possible pst files.

I don't know if I was attacked by some piece of malware, but increasingly this problem, my copy of Google Chrome can not access this site.  I got a useless error message saying 'something was wrong and we cannot connect you right now. Please try again later. »

I use Internet Explorer now.

Hi Henry,.

Please contact Microsoft Community. I will surely help you this question.

Try the steps listed here:

(1) to troubleshoot issues related to Microsoft Outlook 2010, I suggest you send the request in the following link.

http://answers.microsoft.com/en-us/office/forum/office_2010-outlook-os_device_win7?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1427446394019

(2) to check if the computer is infected with the virus, I suggest you use Microsoft Safety Scanner.

The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.
http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note:
(1) the Microsoft Safety Scanner expires 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.
2) if you run the virus scan of the program which is infected with the virus will be deleted. Therefore, reinstall the program. Also, if files and folders are affected by the virus, while they might even get deleted.

(3) to resolve the problems with Google Chrome, I suggest you contact the Support of Google Chrome.

https://support.Google.com/chrome

Hope this information helps. Reply to the post if you need help or information on this issue.

Tags: Windows

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