Address IP blocked BC, undeliverable mail
Hoping the community can help since the cat live is not available and that my tickets are not addressed.
Several mail clients, including mac.com and me.com, reject email from my site of BC (test newsletters and notice of confirmation of reservation being tested by the CUSTOMER who I convinced to host with BC) and is received the following:
From:
Subject: Delivery Status Notification (failure)
Date: 17 April 2015 14:03:54 CEST
VOX
An error occurred trying to deliver mail to the following recipients:
: dsn; A14 - 45.smtp - out .amazonses .com
Action: failure
Final-recipient: rfc822;
Diagnostic code: smtp; 550 5.7.0 blocked - see https://support.proofpoint.com/dnsbl-lookup.cgi?ip=54.240.14.45: [email protected]
Status: 5.7.0
I was told it should be wound, but it was more than 24 hours ago. The customer is not pleased, needless to say, and this can not wait until Monday evening.
Any thoughts? I'm desperate for some feedback. What can I do?
Not only is blocked BC it resembles an entry set DNS Server SMTP Amazon has been blocked, it is more than likely affecting more than users of BC.
Tags: Business Catalyst
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