Adobe Acrobat Pro XI missing deactivation in drop-down list

I work for a small business. Many users have this Adobe Acrobat Pro XI product. There JUST NOT an off button in the drop down aid. Unlike assistance from Adobe, said online, it does NOT work and it's kind of ridiculous, I work so hard to turn this product off to install it again. This should be basic. Any help appreciated if I can get my people working with this product would be so great. Thank you

Thank you for such a quick reply!

I do know that if it of volume license or not, however, today I had more luck with punches in the serial key (same) that the last time he now accepted and moved forward with the installation. I was wondering if she needs time to replicate after removing the installation of Adobe from the old computer before it acknowledged that the key was free again to install on the new computer? Whatever it is, patience was not in my vocabulary yesterday and it was frustrating to think I can't call Adobe and speak to a representative.

It's a relief to get a quick answer on the forums, thank you once again!

Tags: Acrobat

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