CS 6 Design & Web missing from the drop-down list product on install

I'm trying to install Adobe CS 6 Design & Web Premium.  When I enter my serial number, it gives me a list of products with the message "serial number you provided is valid, but calling it a product was not found on this computer."  CS6 Design & Web Premium does not appear on the product drop-down list.  I'm upgrading to CS 4 Design Premium.  Any ideas how I can get this?

Hello

Welcome to the community!

It seems that you have purchased a serial number of Adobe CS6 Design & Web premium upgrade and asked for an earlier version.

You have a previous version of Design premium or Web premium CS5.5 or CS5?

Please contact Adobe support to discuss other options, check here: http://helpx.adobe.com/contact.html

Thank you!

Ankit

Tags: Adobe

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