Adobe Acrobat Pro XI Service Pack 2 Installation

I bought Adobe Acrobat XI Pro and downloaded it.  When the screen that allows to 'Launch the Application' came after that download was 100% complete, clicking this button did nothing.  So, I had the live chat support and discovered that I used my operating system MS Windows XP Pro Version 2002 Service Pack 2 and needed Service Pack 3.

So, I went to the Microsoft site and downloaded and installed Service Pack 3.  No problem.  Computer rebooted and checked for proper use of this Service Pack.  Re-downloaded Acrobat.  100% complete, click 'Launch the Application' nothing.  The same problem.  Any help out there?

Hi diesel8222,

Please try to run Acrobat link cleaning tool, and then reinstall the product again.

http://labs.Adobe.com/downloads/acrobatcleaner.html

Kind regards

Anoop

Tags: Acrobat

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