Adobe Acrobat Reader DC does not

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• Where can I get help with this message? «Adobe Acrobat Reader DC could not open (my file.xls) because it is not a type of supported file or because the file has been damaged (for example, it was sent as an attachment to e-mail and has not been correctly d

  Where Iget can help with this message? «Adobe Acrobat Reader DC could not open (my file.xls) because it is not a type of supported file or because the file has been damaged (for example, it was sent as an attachment to e-mail and has not been correctly decoded).» I don't know where to go or how to solve this problem. It started to happen after I went to the office 356 and uses Windows 10.

  Hi brionp43071032,

  Please see the troubleshooting provided in this KB doc steps: fix damaged document error when opening PDF files

  Let us know if you still experience the problem.

  Kind regards

  Meenakshi

• Adobe Acrobat pro 2015 does not start

  Hello

  I installed Adobe Acrobat pro 2015
  on W2008R2 SP1 Terminalserver. Then, after that, I can't start the acrobat.exe. The Adobe software
  Application Manager warns that it does not work. I would be happy, if you can
  Help.

  
  
  

  APPCRASH

  Anwendungsname: PDApp.exe

  Anwendungsversion: 9.0.0.24

  Anwendungszeitstempel: 54d1cf91

  Fehlermodulname: KERNELBASE.dll

  Fehlermodulversion: 6.1.7601.19160

  Fehlermodulzeitstempel: 56bcd5c3

  Ausnahmecode: 40010006

  Ausnahmeoffset: 0000c52f

  Betriebsystemversion: 6.1.7601.2.1.0.16.7

  Gebietsschema-ID: 1031

  Zusatzinformation 1: c905

  Zusatzinformation 2: c905acd73fb492d62b693d29db51a461

  Zusatzinformation 3: eca1

  Zusatzinformation 4: eca1f0a4ce51a846384e3bcbbb2e4895

  Best regards

  Armindirk

  Hi Anurag,

  Thank you for asking. Attached files for the solution of the problem.

  Best regards

  armindirk

  Von: Anurag_Gupta

  Gesendet: Mittwoch, 19. May 2016 13:22

  Year: Herr Schwatlo

  Vacancies: Adobe Acrobat pro 2015 does not start

  Adobe Acrobat pro 2015 does not start

  created by Anurag_Guptahttps://forums.adobe.com/people/Anurag_Gupta> installation, updated, sign up for Acrobat - & discovers the discussion fullhttps://forums.adobe.com/message/8759659#8759659>

• I have free download of adobe Acrobat and it does not instol, please s├⌐lectionner fix it

  I have free download of adobe Acrobat and it does not instol, please sélectionner fix it

  Hi Oro50642234,

  Please follow what Ned said, just in case if she still does not please try downloading Acrobat DC trial from here: Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  See also, How to download, install and activate Adobe applications

• Adobe Acrobat 8 Professional does not have the correct serial number after reinstalling

  Adobe Acrobat 8 Professional does not have the correct serial number after resettlement, what to do?

  Open one of the other products first (like PhotoShop and make sure that they are turned on.) Leave it open and launch Acrobat. You may need to reactivate Acrobat can. There is a difference that CS and CC seem to use requiring a such a step with Acrobat. For more information, you can ask in the CC forum because the installation is a little different from the standalone Acrobat.

• My redemption for Adobe Acrobat XI code does not work. What should I do?

  My redemption for Adobe Acrobat XI code does not work. What should I do?

  Have you tried the steps listed here?

  http://helpx.Adobe.com/x-productkb/policy-pricing/serial-number-retrieval-process-FAQ.html

• Acrobat Reader plugin does not activate, always get prompt

  After update of FF13, but after a series of malware clearing, plugin Adobe Acrobat Reader does not work. By clicking on a pdf link, the dialog 'that should Firefox do with this file' box. MimeTypes.pdf pluginreg.dat were deleted with no trouble, so uninstalled and reinstalled drive 10 and delete the two files again. Always the same behavior.
  I have Acrobat 8.0 and 10 player installed. I also tried to sever the nppdf32.dll program Files/Acrobat 8.0.

  Sorry, I was testing with what turned out to be aberrant link that was not properly typed:(catalogue page)

• Acrobat Reader DC does not not in 64-bit Windows 10

  Hello

  I just installed Acrobat Reader DC on my new 64-bit machine to Windows 10.

  The CD player does not start. With no error or any type of message.

  Quite simply, nothing happens when I click on the shortcut for the player.

  My PC configuration is:

  Intel Core i3-6100 3.70 GHz

  8 GB RAM

  1 TB HARD DRIVE

  screen resolution of 1920 x 1080

  10 Pro 64 bit Windows

  I checked to see that the system requirements are met.

  I tried to uninstall Acrobat Reader DC with the AdobeAcroCleaner tool and then reinstalled again.

  With the same result - does not work.

  Any help will be appreciated.

  Best regards!

  Lyubomir zoubidi

  Hi lyubomirzh,

  Please try to uninstall the application using Download Adobe Reader and Acrobat cleaning - Adobe Labs tool cleaning tool and restart your system.

  Then try to install the application from this link: Adobe - Adobe Acrobat Reader DC Distribution

  Make sure that you accept the end user license agreement.

  Check also once AcroRd32.exe is running in the Task Manager, when you try to open the Acrobat Reader DC application.

  Let us know if it still doesn't work.

  Kind regards

  Meenakshi

• Hello. for the last few days my adobe acrobat reader dc was not usable. If I click on it or one of my documents, I get the following mnessage.

  message reads "a problem caused blocking the program works correctly. Windows will close the program and notify etc.

  No solution is suggeseted by windows.

  I tried to re - install and it's the same thing.

  I read a previous answer to a similar question, which suggests a repair from the menu help. It does not work like windows is constantly looking for an answer and I am unable to get the cursor click Help.

  I use windows 10

  Any help appreciated

  Hello

  Please perform this cleanup tool to uninstall the reader Download Adobe Reader and Acrobat cleaning - Adobe Labs tool , reboot your system & reinstall it using this link Adobe - Adobe Acrobat Reader DC Distribution

  Let me know how it goes.

  Kind regards

  Nicos

• Adobe Acrobat Reader DC do not load properly (and eventually crashed)

  Hello

  I use Win 7 64-bit version edition + Acrobat Reader DC (with the last update patch)

  Problem:

  1 / when I open a PDF file (from local hard drive, click directly on the PDF file), the document shows empty at the beginning, but the content will be begins to reappear (or flashing) when I started to scroll to the top & low... and finally, a message appears and says "Acrobat Reader DC has stop responding.

  2 / OK, so I tried to open Acrobat Reader first (direct click on the desktop icon), the Acrobat Reader window will load (or seem to) as usual. However, all displays by default.

  -The 'Home' (assumed to be in the middle of the window) menu is empty. Move the pointer across it does not help.

  -The column "icon" (below the menu bar) is empty. When I say white, I mean its totally blank icons, not even grey are show.

  -The "menu bar" appears correctly at some point. However, once I've moved my the mouse pointer over the menu bar, the menu (file |) Change | View etc...) disappear and does not appear. I can always click on the "menu" but the drop to the bottom of the box and the options (like files... etc) are still 'completely' white

  Action performed:

  -J' I have tried to uninstall and reinstall the CD player, does not help.

  -J' I have tried to uninstall the CD player and re - install Reader 10 (and 11 subsequently), does not help.

  Looking for some advisory expert here.

  Very much appreciated.

  GW.

  Hey godwinwong,

  Please install the continuous patch of Adobe Acrobat Reader DC of this link https://helpx.adobe.com/acrobat/release-note/acrobat-dc-august-06-2015.html for windows.

  Let me know if it solves the problem.

  Kind regards
  Nicos

• Adobe Acrobat Reader app will not let me fill out forms

  I have Adobe Acrobat Reader on my iPhone. I tried to fill out a form from this link: http://www.uscis.gov/sites/default/files/files/form/i-864.pdf. It's a protected form and Acrobat was not let me fill out the form. I tried to fill in the form with Adobe Acrobat Reader DC on my PC and I have not had any problems. I also tried FoxIt PDF on my iPhone and I had no problem with filing of the form.

  S Malik,

  The PDF in particular (i - 864.pdf) is a special type of PDF form called a static XFA form.

  Unfortunately, mobile applications of the Acrobat Reader (for iOS, Android, and Windows Phone) do not accept the static or dynamic XFA forms created with Adobe LiveCycle Designer.

  Sorry for the inconvenience.

• Acrobat Reader DC does not open.

  I have problems with Acrobat Reader DC.  When I try to open a PDF file, I get an error message.  When I try to download and update I get a newer version message.

  Hi richardw52816572 ,

  Please try to run the cleanup tool "Download Adobe Reader and Acrobat tool - Adobe Labs" on your machine to remove all traces of the reader.

  Then, restart your machine and install the latest version of the player from here:

  Adobe Acrobat Reader DC install for all versions

  Let me know how it goes.

  Kind regards

  Christian

• Adobe Acrobat Pro XI does not appear when you are prompted to select a product.

  I recently bought Adobe Acorbat XI Pro.  I have seemend to work properly.  I clicked on the Adobe Acrobat XI Pro icon on my deskstop and I was asked to select a product and enter my serial number.  I have my serial number but Adobe Acrobat Pro XI was not listed as a product.  What should I do?

  You have purchased a package upgrade, not a complete product. Get in touch with the sales support.

  Mylenium

• Adobe Acrobat constantly saying does not

  I had a previous case # open 188054149 about the application that is running very slowly and thought that we got a resolution, but the supplied patch does not work on a particular computer.  This is the difficulty that I got:

  • Open Acrobat
  • Go in Edition > Preferences > accessibility

  o uncheck options:

  o use documents
  structure for tab order when no explicit tab order is specified

  o allow assistance
  technology support

  • Go in Edition > Preferences > reading

  o select: "Only read the currently visible pages" for Pages vs Document drop-down list

  • Go in Edition > Preferences > search

  o increase Maximum
  The cache size at 1000MB

  o click Purge Cache
  Content

  I double, triple checked the settings and the problem persists.  Please notify.

  reset your preferences - https://forums.adobe.com/thread/1595848?start=0&tstart=0

• The installation of Acrobat Reader program does not work

  I tried Chrome, Firefox and IE. I tried turning my Microsoft Security Essentials to offshore; turn off my Windows Firewall. Nothing works. I am running Windows Vista 64-bit. I followed the online instructions for installation on an earlier version of Windows, but when I get to direct download, there are so mnay different files, and I have no idea of this file to download. Always the same thing happens. I have download the installer, then will have to run two times, and then Windows authorization. and the downloader, it is, never download. And it will sit there for hours doing nothing. I even left it for several hours because I know from experience that these facilities can take some time. I'm just at the end of my mind and need your help.

  Hi Cyndi Stines-MacAfee.

  We are sorry for the inconvenience caused.

  Could you please let us know what version of Acrobat Reader you trying to install?

  If you try to install the versions of MS Reader Acrobat or Reader XI, then wish to inform you that they are not compatible with Windows vista.

  The version compatible drive is drive X, you can download and install from this link: ftp.adobe.com/pub/adobe/reader/win/10.x/10.0.0/en_US/AdbeRdr1000_en_US.msi

  Let us know if that helps.

  Concerning
  Sarojini