Hello. for the last few days my adobe acrobat reader dc was not usable. If I click on it or one of my documents, I get the following mnessage.

Similar Questions

• Where can I get help with this message? «Adobe Acrobat Reader DC could not open (my file.xls) because it is not a type of supported file or because the file has been damaged (for example, it was sent as an attachment to e-mail and has not been correctly d

  Where Iget can help with this message? «Adobe Acrobat Reader DC could not open (my file.xls) because it is not a type of supported file or because the file has been damaged (for example, it was sent as an attachment to e-mail and has not been correctly decoded).» I don't know where to go or how to solve this problem. It started to happen after I went to the office 356 and uses Windows 10.

  Hi brionp43071032,

  Please see the troubleshooting provided in this KB doc steps: fix damaged document error when opening PDF files

  Let us know if you still experience the problem.

  Kind regards

  Meenakshi

• Adobe Acrobat Reader DC does not

  No PDF file opens, and "Adobe Acrobat Reader DC is not responding" is indicated at the top of the window.  The PC is running Windows 8.1.  I closed the application and restarted the PC, and the problem persists. I had the same problem with Adobe Acrobat Reader XI.  I uninstalled XI, then downloaded the CD about a week ago.  The problem came back.  Is there a repair for CD player action.  Suggestions?

  Hi davidb37444749,

  Yes, you can repair the installation. Open the CD player, go to the Help menu and repair the installation.

  Let me know if the problem persists.

  Kind regards

  Nicos

• Adobe Acrobat Reader DC do not load properly (and eventually crashed)

  Hello

  I use Win 7 64-bit version edition + Acrobat Reader DC (with the last update patch)

  Problem:

  1 / when I open a PDF file (from local hard drive, click directly on the PDF file), the document shows empty at the beginning, but the content will be begins to reappear (or flashing) when I started to scroll to the top & low... and finally, a message appears and says "Acrobat Reader DC has stop responding.

  2 / OK, so I tried to open Acrobat Reader first (direct click on the desktop icon), the Acrobat Reader window will load (or seem to) as usual. However, all displays by default.

  -The 'Home' (assumed to be in the middle of the window) menu is empty. Move the pointer across it does not help.

  -The column "icon" (below the menu bar) is empty. When I say white, I mean its totally blank icons, not even grey are show.

  -The "menu bar" appears correctly at some point. However, once I've moved my the mouse pointer over the menu bar, the menu (file |) Change | View etc...) disappear and does not appear. I can always click on the "menu" but the drop to the bottom of the box and the options (like files... etc) are still 'completely' white

  Action performed:

  -J' I have tried to uninstall and reinstall the CD player, does not help.

  -J' I have tried to uninstall the CD player and re - install Reader 10 (and 11 subsequently), does not help.

  Looking for some advisory expert here.

  Very much appreciated.

  GW.

  Hey godwinwong,

  Please install the continuous patch of Adobe Acrobat Reader DC of this link https://helpx.adobe.com/acrobat/release-note/acrobat-dc-august-06-2015.html for windows.

  Let me know if it solves the problem.

  Kind regards
  Nicos

• Adobe Acrobat Reader app will not let me fill out forms

  I have Adobe Acrobat Reader on my iPhone. I tried to fill out a form from this link: http://www.uscis.gov/sites/default/files/files/form/i-864.pdf. It's a protected form and Acrobat was not let me fill out the form. I tried to fill in the form with Adobe Acrobat Reader DC on my PC and I have not had any problems. I also tried FoxIt PDF on my iPhone and I had no problem with filing of the form.

  S Malik,

  The PDF in particular (i - 864.pdf) is a special type of PDF form called a static XFA form.

  Unfortunately, mobile applications of the Acrobat Reader (for iOS, Android, and Windows Phone) do not accept the static or dynamic XFA forms created with Adobe LiveCycle Designer.

  Sorry for the inconvenience.

• I have Adobe Acrobat Reader DC on my computer.  I have NEVER had bad to open a document from this location before.  All of a sudden, I wonder a password.  I went in and created a password, but it won't work when I try to open only th

  I have Adobe Acrobat Reader DC on my computer.  I have NEVER had trouble opening a document from this location before.  All of a sudden, I wonder a PASSWORD.  I went and created a password, but it does NOT work when I try to open certain documents only three 3 in Player-all OTHER documents are open without asking for a password.   I tried to reset the password and tried again to open these particular documents.  They are still not open!

  Then I "chatted" with ADOBE and they me logged onto the Forum and told me to look for an answer I was ANable to automatically find...

  What is everyone out there knows what I need to do to obtain a PASSWORD THAT WILL WORK when I try to open these 3 documents?

  ALSO, what is the URL of the FORUM ADOBE?

  Thank you VERY MUCH to anyone who can help me.  I have urgently NEED to see these documents today, 18/05/15.  Thanks again!

  This isn't true at all. In fact, the specific problem of this user has been resolved when they discovered that someone has added a password security policy to their files. See: How to get and use a password that works to open several documents in Adobe Acrobat Reader DC?

  If you add the password to your files yourself and then forgotten, then there is nothing that can be done using Adobe software, however.

  This can be done with Adobe Reader but is not able to apply (or remove) a security strategy for PDF files.

• I just installed Adobe Acrobat Reader DC. can not use it to open the loaded file from HMRC coffee-based tools. Reads the message "Cannot open coffee tools rti because it is not a type of supported files"

  Help, please. I just down loaded Adobe AcrobatReader DC on my laptop new HP Envy with Windows 8.1. Now it will not open a newly low loaded file from HMRC base pay tools 2015-2016, this message appears - "could not open coffee tools rti becauseit isnot n supported file type.

  Yes, I thought. This file is not not to open it with Acrobat Reader. Open it in Windows Explorer. It will be like a folder (without the ZIP on the end).

• My Adobe Acrobat Reader App is not closed and keeps my computer of closing

  I downloaded Adobe on my Mac with OS X a few weeks ago, everything was fine and I was able to use it until I opened it last night to view a document and it froze just for no apparent reason. I have tried EVERYTHING to close the application or even uninstall it but nothing will work. I tried the command-Q, I tried to shut down my computer or restart it, but every time I try it says Adobe prevents my computer from closing. I also can't open the files on Adobe Reader, because it tells me that it is already open, and I have to close it first to use it. Even when I try to uninstall in my Finder Applications it will not work.
  What should I do?

  Thank you

  Hi vickym20978875,

  Could you please let us know if Adobe Reader freezes when you open a specific pdf file or with all the pdf files?

  Try the steps mentioned below:

  1. disable protected mode, launch Reader > click on the Edit menu, and then click (protection) > click on protected mode > and then click on turn off > OK.

  2 - if that isn't working, perform the steps here: How to reset preference settings in Acrobat format.

  Let us know if the above given not worked.

  Thank you

  Shivam

• Why can I not install older versions of Adobe Acrobat Reader?

  Adobe Acrobat Reader DC could not print a PDF on my HP LaserJet 6MP printer, but there is no problem on another PC by using drive X.

  I tried to uninstall the CD player and downloaded a free download apparently XI - the only player, I could find - but the installation seems to install anything... but it says that the installation is complete.

  What should I try now?

  Player X and XI are always available for download: http://get.adobe.com/reader/enterprise/

• How to print Adobe Acrobat Reader Windows 8.1 DC and IE 11

  I have Windows 8.1, IE 11, Office 365 and a free version of Adobe Acrobat Reader DC. When I right click to print, Adobe Acrobat Reader DC does not appear in the list of printers (said list includes my HP, Microsoft XPS printer and send them to a single Note). I want to 'print', in other words, create and save a PDF document in my file in Word format, as I have done in the old free version of Adobe Acrobat Reader. I have already uninstalled and reinstalled Adobe Acrobat Reader DC several times. Any suggestions?

  Hey markr75297210,

  Please post on the Adobe Forums.

  Please note that the features of Adobe PDF to create PDFs is available with Adobe Acrobat (paid version) and not Adobe Reader (free version).

  You have Acrobat installed on your system?

  If so, then it might be necessary to manually install the Adobe PDF printer on your computer.

  You can check the link for the same mentioned below:

  Manually install the printer PDF

  Let me know how it goes.

  Kind regards

  Ana Maria

• Adobe Acrobat Reader DC are gratis para entornos coorporativos

  Buenas tardes quiciera saber if Adobe Acrobat Reader DC are gratis para entornos coorporativos y if no lo're that version gratuita para empresas

  Gracias

  Hi cristianrm1992,

  Yes, Adobe Reader is free for enterprise environments, but you need to get a valid Adobe Acrobat Reader DC distribution agreement for this.

  Please visit this link for more information: Volume distribution. Adobe Acrobat Reader DC

  Thank you

  Shivam

• Adobe Acrobat Pro XI does not appear when you are prompted to select a product.

  I recently bought Adobe Acorbat XI Pro.  I have seemend to work properly.  I clicked on the Adobe Acrobat XI Pro icon on my deskstop and I was asked to select a product and enter my serial number.  I have my serial number but Adobe Acrobat Pro XI was not listed as a product.  What should I do?

  You have purchased a package upgrade, not a complete product. Get in touch with the sales support.

  Mylenium

• The product I bought doesn't work! I need help and I was stuck in your 'contact us loop' for the last few days and I'm frustrated. How can I contact you for help!

  The product I bought doesn't work! I need help and I was stuck in your 'contact us loop' for the last few days and I'm frustrated. How can I contact you for help!

  Probably the best place to start is the right forum for your product. This is the forum for Distiller Server, a product used by corporations long dead, and probably not what you have. If you can't find the right forum, please let us know the FULL name of what you paid for (Please check your invoice, as Adobe have a lot of similar products), and we may be able to direct you. Good luck!

• I used to have installed on my pc Adobe Reader XI (11.0.10). I went for a few days, and when I logged on my pc I have installed Adobe Acrobat Reader DC. With this new software, I can't print my PDF now. When I try to print in the print area, I

  I used to have installed on my pc Adobe Reader XI (11.0.10). I went for a few days, and when I logged on my pc I have installed Adobe Acrobat Reader DC. With this new software, I can't print my PDF now. When I try to print in the print area, I see all documents print, the rest is grey. When I press print it tells me that it cannot print the document because its now been selected. I have been on various forums, and no one can help me. I am at a total loss what to do. Can you help me please?

  Sorry, I don't understand what you're trying to say ("' I see print all documents ', ' because it's now been selected" ").

  Can post you the screenshots of these messages: https://forums.adobe.com/thread/1070933

• The last update for Adobe Acrobat Reader will not install on my iPad 2. It downloaded, but I do not stall.

  The last update for Adobe Acrobat Reader will not install on my iPad 2. He has downloaded, but fails to install. Have used the drive without problems so far. I have the latest update installed on my iPad ios. How can I solve this?

  Hi joannaw84630025,

  Restart your iPad, make sure that iOS id updated to version 8 or higher. Once rebooted try to update Acrobat Reader Adobe Acrobat Reader from the App Store again

  Kind regards

  Meenakshi