Adobe Acrobat XI hangs at the opening.
Please see the report below, we could use Acrobat for nearly 30 minutes before it crashed, and now we are unable to open it.
Process: AdobeResourceSynchronizer [217]
Path: Onizer/Applications/Adobe Acrobat X Pro / Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app/Contents/MacOS/AdobeResourceSynchr
ID: com.adobe.AdobeResourceSynchronizer
Version: 10.1
Code type: X 86 (native)
Parent process: launchd [144]
User ID: 503
Date/time: 2013-09-27 17:00:09.324 + 1200
OS version: Mac OS X 10.8.5 (12F37)
Report Version: 10
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_BAD_ACCESS (SIGSEGV)
Exception codes: KERN_INVALID_ADDRESS at 0x000000008c8c8c8c
VM regions near 0x8c8c8c8c:
MALLOC_TINY 0000000001800000 - 0000000001 has 00000 [2048K] rw-/ rwx SM = PRV
->
000000008fef4000-000000008ff27000 [204K] __TEXT r-x/rwx SM = COW/usr/lib/dyld
Thread 0 crashed: Dispatch queue: com.apple.main - wire
0 com.apple.CoreFoundation 0x98f17022 CFSetGetValue + 18
1 com.apple.CoreFoundation 0x98f22193 __CFRunLoopFindMode + 211
2 com.apple.CoreFoundation 0x98f3076c CFRunLoopRemoveSource + 268
3 com.apple.SystemConfiguration 0x92531a4e rlsCancel + 110
4 com.apple.CoreFoundation 0x98f3088c CFRunLoopRemoveSource + 556
5 com.adobe.AdobeResourceSynchronizer 0 x 00030259 CNetWatcher::Stop() + 97
6 com.adobe.AdobeResourceSynchronizer 0x0000c86a CSynchronizerApp::shutdownNetChangeNotifier() + 46
7 com.adobe.AdobeResourceSynchronizer 0x0000da4b CSynchronizerStartupGuard::~CSynchronizerStartupGuard() + 39
8 com.adobe.AdobeResourceSynchronizer 0x0000dd9c CSynchronizerApp::run() + 786
9 main 0x0000c7cd com.adobe.AdobeResourceSynchronizer + 169
10 com.adobe.AdobeResourceSynchronizer 0x0000c706 start + 54
Thread 1: dispatch queue: com.apple.libdispatch - Manager
0 libsystem_kernel.dylib 0x974ca9ae kevent + 10
1 libdispatch.dylib 0x92196c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x921967a9 _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x974ca0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9023b0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9023ae79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x90222daa start_wqthread + 30
3 wire:
0 libsystem_kernel.dylib 0x974ca0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9023b0ac _pthread_workq_return + 45
2 libsystem_c.dylib 0x9023ae79 _pthread_wqthread + 448
3 libsystem_c.dylib 0x90222daa start_wqthread + 30
Thread 0 crashed with X 86 Thread State (32-bit):
EAX: 0x8c8c8c8c ebx: 0x98f220d1 ecx: 0xbffff620 edx: 0x98f1701e
EDI: 0xaccad1b4 esi: 0xbffff620 ebp: 0xbffff5e8 esp: 0xbffff5b0
SS: 0 x 00000023 efl: 0 x 00010282 eip: 0x98f17022 cs: 0x0000001b
DS: 0 x 00000023 are: 0 x 00000023 fs: 0 x 00000000 gs: 0x0000000f
CR2: 0x8c8c8c8c
Logical CPU: 0
Binary images:
0x1000 - 0x101fe7 + com.adobe.AdobeResourceSynchronizer (10.1) < B65B57BB-E476-6532-AB54-5B45FAB84F30 > / Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Support/AdobeResourceSynchronizer.app/Contents/MacOS/AdobeResourceSynchr onizer
0 x 168000 - 0x213fff libcrypto.0.9.7.dylib (106) < 041B3399-5033-3395-9A71-6693F3A33D94 > /usr/lib/libcrypto.0.9.7.dylib
0 x 257000 - 0x279ffe libssl.0.9.7.dylib (106) < FC1F6C04-EAD3-39D1-8E25-B1192E89D98B > /usr/lib/libssl.0.9.7.dylib
0 x 287000 - 0x2affff + AdobeAXE8SharedExpat (0) < 6DE8E2CA-91EC-77D7-E674-D336B7D09AF5 > / Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
0x2b6000 - 0x2d3ff7 + AdobeBIB (1) < 7C894693-F5AC-A9BF-E72A-097BDF33C329 >/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2da000 - 0x339fe7 + AcroSQLite (1) < 33E9D2E6-ACE5-0905-A40C-D1079751F9DF >/Applications/Adobe Acrobat X Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0x8fef4000 - 0x8ff26dd7 dyld (210.2.3) < 5C651B52-C8CC-368F-8C84-85CB91C78425 >/usr/lib/dyld
0 x 90007000 - 0x9021efff com.apple.CoreData /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData < EC4B8297-8E01-3778-A8A4-E8747F91109D > (106.1 - 407, 7)
0x9021f000 - 0x90221fff (210.2.3) libdyld.dylib < 05D6FF2A-F09B-309D-95F7-7AF10259C707 > /usr/lib/system/libdyld.dylib
0 x 90222000 - 0x902dfffb (825.40.1) libsystem_c.dylib < A5C0B70C-5F14-3BF8-AA5B-B22E7B12A4AE > /usr/lib/system/libsystem_c.dylib
0x902e0000 - com.apple.GenerationalStorage (1.1 - 132, 3) < DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63 > 0x902f7fff /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt storm
0x902f9000 - 0x9031effb com.apple.framework.familycontrols /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls < B1755756-BEA2-3205-ADAA-68FCC32E60BD > (4.1 - 410)
0 x 90325000 - 0x90328ff7 com.apple.TCC (< 437D76CD-6437-3B55-BE2C-A53508858256 > /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC 1.0 - 1.).
0 x 90329000 - 0x90334fff libcommonCrypto.dylib (60027) < 8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9 > /usr/lib/system/libcommonCrypto.dylib
0x9035f000 - 0x90360fff libquarantine.dylib (52.1) < 094A1501-373E-3397-B632-8F7C5AC8EFD5 > /usr/lib/system/libquarantine.dylib
0x9086f000 - 0x90872fff com.apple.help (1.3.2 - 42) < AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/aide
0 x 90873000 - 0x9088cfff com.apple.Kerberos (< 9BDE8F4D-DBC3-34D1-852C-898D3655A611 > /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos 2.0 - 1).
0x9088d000 - 0x90896ffd com.apple.audio.SoundManager (4.0 - 4.0) < ABC5FE40-B222-36EB-9905-5C8C4BFD8C87 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0 x 90897000 - 0x90897fff com.apple.Accelerate.vecLib (vecLib - 3.8 3.8) < E54083A7-7467-3C3C-B30F-EE14C8D781A1 > /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0 x 90919000 - 0x90988ffb com.apple.Heimdal /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal < C007CED7-DDC9-3BA1-8077-294FAE9C78D5 > (3.0 - 2.0)
0 x 90989000 - 0x909cbfff libauto.dylib (185,4) < 3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7 > /usr/lib/libauto.dylib
0x909cc000 - 0x909dcff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) < 875363E7-6D02-3229-A9DD-E5A5568A7D61 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x909dd000 - 0x90a22ff7 (3: 7-200) com.apple.NavigationServices < F6531764-6E43-3AF3-ACDD-8A5551EF016A > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x90a23000 - 0x90a9dff7 com.apple.securityfoundation /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation < 69D92A90-971C-3CD3-BAB1-ADF958C568BC > (6.0 - 55115.4)
0x90a9e000 - 0x90aa1ff7 libcompiler_rt.dylib (30) < CE5DBDB4-0124-3E2B-9105-989DF98DD108 > /usr/lib/system/libcompiler_rt.dylib
0x90aa2000 - 0x90af9ff3 com.apple.HIServices (1.20 - 417) < B8410ABC-E0DB-31EB-B923-17F3B65B5F4C > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x90afa000 - 0x90b17fff libCRFSuite.dylib (33) < C9D72D0C-871A-39A2-8AFB-682D11AE7D0D > /usr/lib/libCRFSuite.dylib
0x90b18000 - 0x90b26fff libxar.1.dylib (105) < 343E4A3B-1D04-34A3-94C2-8C7C9A8F736B > /usr/lib/libxar.1.dylib
0x90b83000 - 0x90b8cff9 com.apple.CommonAuth /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth < B28B58CA-C5B1-378E-A969-6A36C7F754D1 > (3.0 - 2.0)
0x90b8d000 - 0x90b9dff7 libsasl2.2.dylib (166) < D9080BA2-A365-351E-9FF2-7E0D4E8B1339 > /usr/lib/libsasl2.2.dylib
0x90dcf000 - 0x90dfcffe (3022.6) libsystem_m.dylib < 9975D9C3-3B71-38E3-AA21-C5C5F9D9C431 > /usr/lib/system/libsystem_m.dylib
0x90e54000 - 0x910f7ff3 com.apple.CoreImage (8.4.0 - 1.0.1) < C25B9EEC-4824-3088-BC08-2EA516C0728C > /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
0x910f8000 - 0x9111afff libc ++ abi.dylib (26) < 3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27 > /usr/lib/libc++abi.dylib
0x9140e000 - 0x91450fff libcurl.4.dylib (69.2) < 8CC566A0-0B25-37E8-A6EC-30074C3CDB8C > /usr/lib/libcurl.4.dylib
0 x 91451000 - 0x9145ffff com.apple.opengl (1.8.10 - 1.8.10) < 385E048A-FFB2-348A-8F80-572C2494A776 > /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0 x 91460000 - 0x91551ffc libiconv.2.dylib (34) < B096A9B7-83A6-31B3-8D2F-87D91910BF4C > /usr/lib/libiconv.2.dylib
0 x 91636000 - 0x91636ffd libOpenScriptingUtil.dylib (148.3) < 87895E27-88E2-3249-8D0E-B17E76FB00C1 > /usr/lib/libOpenScriptingUtil.dylib
0x916dc000 - 0x916dfffc libCoreVMClient.dylib (32.5) < CA150AC5-F98C-3F96-8B11-715B75A89C80 > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x916e0000 - 0x91839ffb com.apple.audio.toolbox.AudioToolbox (1.9.2 - 1.9.2) < 461C4CCD-5F52-3D2F-AE22-D0CA7EF3F01A > /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9183c000 - 0x918a3fe7 libvDSP.dylib (380.10) < A9BB03FC-F70B-388F-8917-F8CE69F2164A > /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x918a4000 - 0x9193bff7 com.apple.ink.framework (10.8.2 - 150) < A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A / ink jet
0x91a7e000 - 0x91acafff libcorecrypto.dylib (106.2) < 20EBADBA-D6D6-36F0-AE80-168E9AF13DB6 > /usr/lib/system/libcorecrypto.dylib
0x91ad6000 - 0x91ae9ff9 com.apple.MultitouchSupport.framework (237, 4 - 237.4) < 59197044-E513-3223-9337-6EB0F828CB82 > /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x91af9000 - 0x91c06057 libobjc. A.dylib (532,2) < FA455371-7395-3D58-A89B-D1520612D1BC >/usr/lib/libobjc. A.dylib
0x91c07000 - 0x91c10fff com.apple.CommerceCore (1.0 - 26.2) < B05709DD-3755-3635-B0CC-6CBBD17CFBD5 > /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x91c11000 - 0x91c1dff8 libbz2.1.0.dylib (29) < 7031A4C0-784A-3EAA-93DF-EA1F26CC9264 > /usr/lib/libbz2.1.0.dylib
0x91c1e000 - 0x91c3afff libPng.dylib (851) < 8814CC4D-A472-32CD-8D5C-24F35240F28B > /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91c72000 - 0x91c87fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) < DE68CEB5-4959-3652-83B8-D2B00D3B932D > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x91c88000 - 0x91cfdff7 com.apple.ApplicationServices.ATS (332-341, 1) < BEE998BC-E4A5-3BA0-A6B5-31A1DFA1522C > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x91e18000 - 0x91ed6ff3 com.apple.ColorSync (4.8.0 - 4.8.0) < EFEDCB37-4F20-3CEC-A185-5D2976E11BAC > System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x91ed7000 - 0x91fd5ff7 libFontParser.dylib (84.6) < 7D3EB3CC-527E-3A74-816A-59CAFD2260A4 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x91fd6000 - 0x92085ff7 com.apple.CoreText /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText < 433387A6-69C1-32A5-9B61-9E2F6A5F9040 > (260, 0 - 275.17)
0 x 92086000 - 0x92191ff7 libJP2.dylib (851) < 0D40428F-B7BE-307B-BEDB-256A7FED9804 > /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0 x 92192000 - 0x921a4ff7 libdispatch.dylib (228.23) < 86EF7D45-2D97-3465-A449-95038AE5DABA > /usr/lib/system/libdispatch.dylib
0x922ab000 - 0x92467ffd libicucore. A.dylib (491.11.3) < FF55E176-7D66-3DBB-AF86-84744C47A02C >/usr/lib/libicucore. A.dylib
0 x 92468000 - 0x92512fff (539, 9-539, 9) com.apple.LaunchServices < C0E0CFFF-3714-3467-87DA-4A6F0AF1953B > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0 x 92513000 - 0x92519fff libGFXShared.dylib (8.10.1) < 99622AD6-7A1D-368E-B163-A38400885B45 > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x9251c000 - 0x9256aff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2).) < 15B4EFFC-22D1-3517-BE8C-7947DAA24729 > /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x927c5000 - 0x927d1ffa com.apple.CrashReporterSupport (10.8.3 - 418) < 03BC564E-35FE-384E-87D6-6E0C55DF16E3 > /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x927d2000 - 0x927e7fff com.apple.ImageCapture (8.0 - 8, 0) < B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x9282b000 - 0x9283dfff libbsm.0.dylib (32) < DADD385E-FE53-3458-94FB-E316A6345108 > /usr/lib/libbsm.0.dylib
0x928a5000 - 0x928acffb libunwind.dylib (35.1) < E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05 > /usr/lib/system/libunwind.dylib
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0x92b6e000 - 0x92b8cff3 com.apple.openscripting (1.3.6 - 148.3) < F3422C02-5ACB-343A-987B-A2D58EA2F5A8 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
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0x93a43000 - 0x93a44fff liblangid.dylib (116) < E13CC8C5-5034-320A-A210-41A2BDE4F846 > /usr/lib/liblangid.dylib
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0x93b2f000 - 0x93b2ffff com.apple.ApplicationServices /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices < 677C4ACC-9D12-366F-8A87-B898AC806DD9 > (45-45)
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0x93f1f000 - 0x94017ff9 libsqlite3.dylib (138,1) < AD7C5914-35F0-37A3-9238-A29D2E26C755 > /usr/lib/libsqlite3.dylib
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0 x 94020000 - 0x94084ff7 com.apple.datadetectorscore (4.1 - 269, 3) < C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3 > e /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor
0 x 94085000 - 0x9410aff7 com.apple.SearchKit (1.4.0 - 1.4.0) < 454E950F-291C-3E95-8F35-05CA0AD6B327 > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x9410b000 - 0x94128fff libxpc.dylib (140.43) < C628073D-51A0-3541-A665-1121520508C6 > /usr/lib/system/libxpc.dylib
0 x 94129000 - 0x9412bffb libRadiance.dylib (851) < 2739A726-2E9C-38DC-8A6E-412ABDC14405 > /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x9412c000 - 0x94549fff FaceCoreLight (2.4.1) < B12C8721-EFB3-30A2-9A1B-ABCDF5670764 > /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x9454a000 - 0x9454bffd com.apple.TrustEvaluationAgent (2.0 - 23) < E42347C0-2D3C-36A4-9200-757FFA61B388 > /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x9454c000 - 0x94552fff com.apple.print.framework.Print (8.0 - 258) < 12AEAD24-6924-3923-9E4A-C5D21231E639 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0 x 94553000 - 0x9455afff (379.38.1) libsystem_dnssd.dylib < 4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4 > /usr/lib/system/libsystem_dnssd.dylib
0x9455b000 - 0x946d3ff5 com.apple.QuartzCore (1, 8 - 304.3) < F2EFC117-CDC6-3252-A4A8-880965764385 > /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x946df000 - 0x9471eff7 com.apple.bom /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom < 0637E52C-D151-37B3-904F-8656B2FD44DD > (12, 0-192)
0x9471f000 - 0x9474bff7 libsystem_info.dylib (406.17) < AA5611DB-A944-3072-B6BE-ACAB08689547 > /usr/lib/system/libsystem_info.dylib
0x949c0000 - 0x94a1affb com.apple.AE (645, 6-645, 6) < 44556FF7-A869-399A-AEBB-F4E9263D9152 > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x94a67000 - 0x94a6bff7 libmacho.dylib (829) < 5280A013-4F74-3F74-BE0C-7F612C49F1DC > /usr/lib/system/libmacho.dylib
0x94a6c000 - 0x94abaffb libFontRegistry.dylib (100) < 3B8350C2-4D8F-38C4-A22E-2F855D7E83D1 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x94abb000 - 0x94abdfff com.apple.securityhi (4.0 - 55002) < 027D2D24-4043-3B43-90F3-112FB46903E8 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x953b3000 - 0x953b3fff libSystem.B.dylib (169,3) < 5912E350-6A0F-352C-8E52-116329461F86 > /usr/lib/libSystem.B.dylib
0x960f4000 - 0x96201ff3 com.apple.ImageIO.framework (3.2.2 - 851) < 36EEBDDC-0619-327E-826F-4413217C9D21 > /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0 x 96202000 - 0x96235ff3 com.apple.GSS /System/Library/Frameworks/GSS.framework/Versions/A/GSS < EFFA5947-B6BA-3171-B667-9CCB17E0FF2A > (3.0 - 2.0)
0 x 96633000 - 0x96a16fff com.apple.HIToolbox (2.0 - 626.1 on) < ECC3F04F-C4B7-35BF-B10E-183B749DAB92 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x96a1e000 - 0x96a6dff6 libTIFF.dylib (851) < CC0B94FF-DE56-3CE4-AF93-BCA00C03924B > /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x96ac8000 - 0x96ac9fff libremovefile.dylib (23.2) < 9813B2DB-2374-3AA2-99B6-AA2E9897B249 > /usr/lib/system/libremovefile.dylib
0x96aca000 - 0x96ad7ff7 com.apple.AppleFSCompression (49 - 1.0) < 166AA1F8-E50A-3533-A3B5-8737C5118CC3 > /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x96ad8000 - 0x96ad9fff libDiagnosticMessagesClient.dylib (8) < 39B3D25A-148A-3936-B800-0D393A00E64F > /usr/lib/libDiagnosticMessagesClient.dylib
0x96ada000 - 0x96ae2fff libcopyfile.dylib (89) < 4963541B-0254-371B-B29A-B6806888949B > /usr/lib/system/libcopyfile.dylib
0x96ae3000 - com.apple.DictionaryServices (1.2 - 4, 184) < A31BB2CE-6965-3610-8B11-EA26EC6D7EEA > 0x96b14fff /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x96b15000 - 0x96b19fff com.apple.CommonPanels (1.2.5 - 94) < 6B3E7E53-7708-3DA2-8C50-59C2B4735DE1 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x96b62000 - 0x96c16fff com.apple.coreui (2.0 - 181.1) < C15ABF35-B7F5-34ED-A461-386DAF65D96B > /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x96cb5000 - 0x96cb6fff libsystem_sandbox.dylib (220.3) < C532F6A6-7E85-38F3-8660-EC1066DF67BE > /usr/lib/system/libsystem_sandbox.dylib
0x96cb7000 - 0x96cbbffc libGIF.dylib (851) < 4821D945-2E32-3007-8E97-4A69807046FF > /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x96cbe000 - 0x96d15ff7 com.apple.ScalableUserInterface (1.0-1) < 2B5E454B-BC49-3E85-B54D-1950397C448C > /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x96d16000 - 0x9701bff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) < 4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0 > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x9701c000 - 0x9733cff3 com.apple.Foundation /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation < BDC56A93-45C5-3459-B307-65A1CCE702C5 > (6, 8 - 945.18)
0x9733d000 - 0x97349ff7 com.apple.NetAuth /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth < 4983C4B8-9D95-3C4D-897E-07743326487E > (4.0 - 4.0)
0x9734a000 - 0x9738eff7 libGLU.dylib (8.10.1) < 5520818E-F290-3942-80B8-370CF9C9B54C > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9738f000 - 0x974abffb com.apple.desktopservices (1.7.4 - 1.7.4) < 782D711D-7930-324A-9015-686C2F86DBA3 > /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x974ac000 - 0x974b3fff (442.26.2) liblaunch.dylib < 310C99F8-0811-314D-9BB9-D0ED6DFA024B > /usr/lib/system/liblaunch.dylib
0x974b4000 - 0x974b4fff libsystem_blocks.dylib (59) < 3A743C5D-CFA5-37D8-80A8-B6795A9DB04F > /usr/lib/system/libsystem_blocks.dylib
0x974b5000 - 0x974cfffc (2050.48.11) libsystem_kernel.dylib < BC3F8E07-5606-3A05-9BF8-C4BACE96BCCD > /usr/lib/system/libsystem_kernel.dylib
0x974d0000 - 0x9760bff7 libBLAS.dylib (1073.4) < FF74A147-05E1-37C4-BC10-7DEB57FE5326 > /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x9760c000 - 0x97629ff7 libresolv.9.dylib (51) < B9742A2A-DF15-3F6E-8FCE-778A58214B3A > /usr/lib/libresolv.9.dylib
0x9762a000 - 0x9762dffc libpam.2.dylib (20) < FCF74195-A99E-3B07-8E49-688D4A6F1E18 > /usr/lib/libpam.2.dylib
0x976cc000 - 0x97b0eff7 com.apple.CoreGraphics (1.600.0 - 333,1) < 76C4858B-AD0A-3165-A65D-64729D6F186C > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x97b0f000 - 0x97bafff7 com.apple.QD (3.42.1 - 285,1) < BAAC13D2-1312-33C0-A255-FAB1D314C324 > /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x97bec000 - 0x97becfff libkeymgr.dylib (25) < D5E93F7F-9315-3AD6-92C7-941F7B54C490 > /usr/lib/system/libkeymgr.dylib
0x97bed000 - 0x97bf1fff com.apple.IOSurface (86.0.4 - 86.0.4) /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface < 6431ACB6-561B-314F-9A2A-FAC1578FCC86 >
0 x 98040000 - 0x98049fff com.apple.DiskArbitration (2.5.2 - 2.5.2) < 89822A83-B450-3363-8E9C-9B80CB4450B1 > /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9813f000 - 0x9813ffff com.apple.Accelerate (1.8-1.8 accelerate) < D4F5AB2C-0727-39FD-8EE9-E4DD3D78EB2E > /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0 x 98140000 - 0x9814cffe (2050.48.11) libkxld.dylib < CDE64419-0291-3E5E-906D-2974E25AC008 > /usr/lib/system/libkxld.dylib
0 x 98249000 - 0x9824afff libdnsinfo.dylib (453.19) < 3B523729-84A8-3D0B-B58C-3FC185060E67 > /usr/lib/system/libdnsinfo.dylib
0x9824b000 - 0x98274fff libxslt.1.dylib (11.3) < 0DE17DAA-66FF-3195-AADB-347BEB5E2EFA > /usr/lib/libxslt.1.dylib
0 x 98275000 - 0x98275fff com.apple.Carbon /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon < 17F1B675-E054-3D2C-900B-C9CE69F1FC31 > (154-155)
0x983aa000 - 0x983b8ff3 libsystem_network.dylib (77.10) < 7FBF5A15-97BA-3721-943E-E77F0C40DBE1 > /usr/lib/system/libsystem_network.dylib
0x983b9000 - 0x983b9fff com.apple.vecLib (vecLib - 3.8 3.8) < 2D2064EB-FDD5-38AB-B722-4AFA4C6EE0C9 > /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x983ba000 - 0x983c4fff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) < B855E8B4-2EE3-3BFF-8547-98A0F084F9AF > work/Versions/A/SpeechRecognition /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame
0x9844a000 - 0x9846fff7 (1, 8-99, 4) com.apple.CoreVideo < A26DE896-32E0-3D5E-BA89-02AD23FA96B3 > /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0 x 98470000 - 0x9847affe com.apple.bsd.ServiceManagement /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement < 9732BA61-D6F6-3644-82DA-FF0D6FEEFC69 > (2.0 - 2.0)
0 x 98550000 - 0x98552ffd libCVMSPluginSupport.dylib (8.10.1) < F7CD59FE-314A-366E-9A27-CE5BD1D438BB > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x9855b000 - 0x9855fffe libcache.dylib (57) < 834FDCA7-FE3B-33CC-A12A-E11E202477EC > /usr/lib/system/libcache.dylib
0 x 98560000 - 0x98595ff5 libssl.0.9.8.dylib (47.2) < A0802BCF-121C-39C8-8712-B8E90ABDF502 > /usr/lib/libssl.0.9.8.dylib
0x985a2000 - 0x985c1ff3 com.apple.Ubiquity /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity < E10A2937-D671-3D14-AF8D-BA25E601F458 > (1.2 - 243, 15)
0x985c2000 - 0x985c3ffd libunc.dylib (25) < 58599CBF-E262-3CEA-AFE1-35560E0177DC > /usr/lib/system/libunc.dylib
0 x 98889000 - 0x9891bffb libvMisc.dylib (380.10) < D9567F48-ED35-3362-B769-50916D30C601 > /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x9894a000 - 0x9896efff libJPEG.dylib (851) < 2425AE18-C181-3371-922F-4A09C1AC71CD > /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x989ed000 - 0x989f7fff libsystem_notify.dylib (98.5) < 7EEE9475-18F8-3099-B0ED-23A3E528ABE0 > /usr/lib/system/libsystem_notify.dylib
0x989f8000 - 0x98a3aff7 libcups.2.dylib (327,7) < 6FAC537D-7EC3-3E82-B6E8-F87DE07546B5 > /usr/lib/libcups.2.dylib
0x98a3b000 - 0x98aa1fff com.apple.print.framework.PrintCore /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore < 0F7665F5-33F0-3661-9BE2-7DD2890E304B > (8, 3-387, 2). framework/Versions/A/PrintCore
0x98aa2000 - 0x98b04fff libc ++.1.dylib (65.1) < C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135 > /usr/lib/libc++.1.dylib
0x98b05000 - 0x98b69ff3 libstdc ++.6.dylib (56) < F8FA490A-8F3C-3645-ABF5-78926CE9C62C > /usr/lib/libstdc++.6.dylib
0x98eeb000 - 0x990d3ffb com.apple.CoreFoundation /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation < DDD3AA21-5B5F-3D8F-B137-AD95FCA89064 > (6, 8 - 744.19)
0x990d4000 - 0x9910bffa com.apple.LDAPFramework (2.4.28 - 194,5) < F05946C0-D3BE-379A-A00E-D2BA6B4EE48D > /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9910c000 - 0x9916dff7 com.apple.audio.CoreAudio (4.1.2 - 4.1.2) < C1D471E9-B4D6-3A59-975C-B3B3A25E6058 > /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9916e000 - 0x9918effd com.apple.ChunkingLibrary (2.0 - 133, 3) < FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48 > /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x9918f000 - 0x992ddffb com.apple.CFNetwork /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork < E2EE5B64-4DFD-3D5E-BB38-9DD0899FFB42 > (596, 5-596, 5)
0x992de000 - 0x99696ffa libLAPACK.dylib (1073.4) < 9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2 > /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0 x 99697000 - 0x996adfff com.apple.CFOpenDirectory /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory < D90DB5D4-6565-3726-B88A-21336CBE9170 > (10, 8-151, 10). framework/Versions/A/CFOpenDirectory
0x996ae000 - 0x9978ffff libcrypto.0.9.8.dylib (47.2) < 6170B3CB-FA94-3601-A7F7-7F1B953C4F59 > /usr/lib/libcrypto.0.9.8.dylib
0x99a7d000 - 0x99af9ff3 com.apple.Metadata (10.7.0 - 707.12) < D9221655-56FE-332C-82FF-0CA7EDD521C1 > /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/metadata
0x99c62000 - 0x99cbdfff com.apple.htmlrendering (77 - 1.1.4) < 5C0C669F-AE07-3983-B38F-EB829B5CE609 > /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x99cbe000 - 0x99cc2fff com.apple.OpenDirectory (10, 8-151, 10) < 00E824A9-601A-32B3-BD4C-C8A90F6D2C36 > /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x99cc6000 - 0x99d01fef libGLImage.dylib (8.10.1) < E29ED217-09B3-3436-A961-B6F8EBAA7BED > /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x99d02000 - 0x99d02fff com.apple.CoreServices /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices < 956C6C6D-A5DD-314F-9C57-4A61D41F30CE > (57-57)
Summary of the external change:
Calls made by other processes for this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 188
thread_create: 0
thread_set_state: 0
Summary region VM:
ReadOnly part of libraries: Total = 103.6 M resident=64.0M(62%) swapped_out_or_unallocated=39.6M(38%)
Regions in writing: Total = 31.1 M written = 676 K (2%) resident = 884 K (3%) swapped_out = 0 K (0%) unallocated=30.2M(97%)
VIRTUAL FIELD TYPE
=========== =======
MALLOC 21.3 M
Flyleaf MALLOC 48 K
Tag memory = 35 K of 8680
Battery 65.5 M
VM_ALLOCATE 8K
__DATA 5012K
__DATA/__OBJC 128K
__LINKEDIT 30.8 M
__OBJC 628K
__OBJC/__DATA 20K
__PAGEZERO 4K
__TEXT 72.8M
__UNICODE 544K
file mapped 95.0 M
shared memory 308K
=========== =======
TOTAL 300,5 M
You can try this. Don't know if this will certainly help, but I hope that it should:
Delete the following folders in the preferences:
(a) ~/Library/Application Support/Adobe /.
(b) ~/Library/Caches/Acrobat/
(c) ~/Library/Caches/Acrobat/
(d) ~/Library/Preferences/Acrobat Distiller Prefs
(e) ~/Library/Preferences/Adobe/
Here ~ represents your home directory. Empty your trash, restart the computer and then start the Acrobat software.
Tags: Acrobat
Similar Questions
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Error message: Adobe Acrobat Reader DC cannot be opened because it is not a type of supported file or because the file has been damaged (for example, it was sent as an attachment to e-mail and is not decoded)
You can "try" to save the pdf first attachment before opening it in Reader, but most of the time, that doesn't make a difference. It will confirm that the file is corrupted by email if and only not by a process involved in open it from your e-mail client.
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Where Iget can help with this message? «Adobe Acrobat Reader DC could not open (my file.xls) because it is not a type of supported file or because the file has been damaged (for example, it was sent as an attachment to e-mail and has not been correctly decoded).» I don't know where to go or how to solve this problem. It started to happen after I went to the office 356 and uses Windows 10.
Please see the troubleshooting provided in this KB doc steps: fix damaged document error when opening PDF files
Let us know if you still experience the problem.
Kind regards
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Hi slobberdog,
Please check this post about the same issue in Acrobat 8. The solution applies equally to Acrobat 9: How to restore the menu bar (file-Edit-View) PDF?
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Please God. turn off this product. Your help desk services do not work, cannot turn off. I use the retail SECTOR, xi of adobe acrobat. Connected to the internet. On more than 20 min. open for disable grayed out. Windows 7 pro x 64. This shit makes people use fraud. I just want what it OFF can be USED on another COMPUTER.
can anyone in the customer support to disable this?
Hello Terry,
I checked the serial number and found that you have enough number of activations left to install on 2 computers.
Please uninstall the software and activate it on another machine. In case of problems please let me know and I'll help you.
My direct email: [email protected]
Chat Support email:
http://helpx.Adobe.com/x-productkb/global/Service1.html Kind regards
Rave
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Adobe Acrobat - 'there was an error opening this document. The file is not found.
Guys,
I have a virtual layer to Adobe Flash player, with a point of entry to Internet Explorer. Apart from that, we used Thinreg to associate pdf files with a Thinapp copy of the Adobe Acrobat Reader 7 (using the allusers switch). We find that, while trying to open online pdf files, Acrobat Reader load then shows the error "there was an error opening this document. The file is not found. If we save the file and open it works very well.
I am positive that it is a problem of isolation somewhere in the config layer of Acrobat Reader, but have not been able to track it down. It is probably that the Acorbat layer not looking outside of himself for the temporary internet folder that contains the pdf file that IE has cached?
Everyone falls on something similar and has a solution?
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Try to set the modes of insulation for your temporary folders (%temp%, % internet cache) merged to your package of IE. In addition, in our environment, we put % internet merged cache%/contents.is5. Not sure if it makes a difference.
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Hello, my computer down and I bought another. How can I install Adobe Acrobat XI pro on the new computer with my license? In fact, it's already used with my old computer which is broken...? !
you are allowed to two facilities/activations. If you want / need to restore those, contact adobe support and application and activation count reset.
Use a browser that allows cookies and pop-up windows, please contact adobe for hourly pst support by clicking here and, when it is available, click "still need help," https://helpx.adobe.com/contact.html
Available downloadable Setup files:
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- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6,7. 5.7.1| 4.4 | 3.6
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I need to reinstall Adobe Acrobat 9 standard on the net, I have a new laptop and the CD does not work
Copy the contents of the cd in a desktop directory. install from this directory.
or
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 pro extended exe,7z extended pro 9 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
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- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6,7. 5.7.1| 4.4 | 3.6
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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all of a sudden all my adobe apps (cs6) leave at the opening, I tried to reinstall my CD but Installer is outdated. What should do?
CS3 is not compatible with Win10
An idea that MAY work to install or run some programs in Windows 10 old... works for some, not for others
- or run as Administrator http://forums.adobe.com/thread/969395 to assign permissions Windows COMPLETE can help... said yet, but sometimes it is necessary for all Adobe programs (this is same as using an administrator account)
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My OS has been updated from Windows 7 to Windows 10 without disabling the Adobe Acrobat 9 installed on the machine. Now I'm not able to activate the reinstalled Adobe Acrobat. When I try to record the serial number, it is not accepted and is considered as invalid. Is it others to activate the serial No. ?
Hello
Please see error: "serial number is not valid for this product". Adobe Creative Suite and serial number incorrect error
Alternatively, you can contact customer service
Hope that helps!
Kind regards
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I bought the DC of Adobe Acrobat pro and completed the info online, but when I use the cd with the product code key it will not take the code? What do I do then?
Thanks Anubha Goel, final I got it to work... The serial number in the physical box that you buy in the store wasn't the number for the software. It was the serial number in the cloud, very difficult to know when you see a serial number in the box with the Cd online. But thanks for the reply to my post. I'll be in offline mode after clicking on answer... Thank YOU Ana Maria
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I have a new computer with windows 7 Home premium. just installed my Presentation adobe acrobat 6.0 standard, the installation as a warning code 20225 appeared? I also noticed that my residence PDF printer is missing? You can help me solve the problem. Bren
Versions of Windows beyond Windows XP are not entirely compatible with Acrobat 6. The first version of Acrobat that is supported by Windows 7 is Acrobat 8.1 (is no longer licensed by Adobe). The latest version of Acrobat: Acrobat Columbia, six versions more recent than Acrobat 6. You need to upgrade to get all the features of Acrobat.
-Dov
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I own a license for adobe acrobat 9 standard, but the CD is broken. How can I download a copy?
Hi Miguel,.
Please download it here: https://helpx.adobe.com/acrobat/kb/acrobat-8-9-product-downloads.html
Kind regards
Rahul
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I bought standard Adobe acrobat 8, I have the chance to cpu and know that I must download the support software
Hey juanb52695155,
Here is the link to download Acrobat 8 standard: https://files.acrobat.com/a/preview/80aa8c58-2951-494e-808a-fb61a6b4aa29
Please keep a copy of it scared you need it later.
The legacy version of the software are no longer provided by Adobe.
Kind regards
Nicos
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I accidentally buy the windows version of adobe acrobat DC instead of the mac version I only a mac computer can you please cancel my purchase and replace it with the version of windows with a mac version. the order number is AD006058877NL. Rgds, jan van montfort + 31681471049. [email protected]
Hi Jan,
I understand your concern, please see this doc on this subject: return, cancel or change an Adobe order
Kind regards
Rahul
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