My OS has been updated from Windows 7 to Windows 10 without disabling the Adobe Acrobat 9 installed on the machine. Now I'm not able to activate the reinstalled Adobe Acrobat. When I try to record the serial number, it is not accepted and that she is trea

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• I had windows 7 and it has been updated to windows 10. After the update, I opened a PDF with adobe reader. The sign economy is idle. When I click on save slot, it is said that he can save a blank document. Earlier, I have not any problem to save a pdf d

  I had windows 7 and it has been updated to windows 10. After the update, I opened a PDF with adobe reader. The sign economy is idle. When I click on save slot, it is said that he can save a blank document. Earlier, I have not a problem to save a pdf document with adobe reader on my hard drive. I found no updates available for my adobe reader software. Is adobe still to make the drive compatible with windows 10?

  Govind B S

  Bernd, these rights are not necessary to the reader XI. Unless the file has been secured, then it should be savable.

  I recommend that upgrade you to the latest version of the XI player that is available and if this does not work, try to run a repair installation (or upgrade to DC).

• I have XI Acrobat pro. When I try to enter my serial number it asks the DC acrobat serial number?

  I have XI Acrobat pro. When I try to enter my serial number it asks the DC acrobat serial number?

  Hi antonio % 20avanic,.

  Please do not forget that we have download a good configuration, you can re - download Acrobat XI pro from here: Download Adobe Acrobat products. Standard, Pro | DC, XI, X

  See also the workflow of How to download, install and activate Adobe applications

  Let us know if that helps.

  Kind regards

  Sandrine Bani

• I bought a few years ago a Creative Suite Design Premium and when I want to record my serial number, your services say that the number is not valid. I am surprised because I have used it before on a PC computer that no longer works. I change my computer

  I bought a few years ago a Creative Suite Design Premium and when I want to record my serial number, your services say that the number is not valid. I am surprised because I have used it before on a PC computer that no longer works. I change my computer with a Mac.  You can check the number you customer service gave me, L. Fernandes: < num series kglad deleted >. I give you my phone number in Paris: < phone number deleted - kglad >. Best account. Chantal

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-valid-product.html

  p.s. This is a public forum.  the display of your phone number is a bad idea and display your serial number will get it banned (or used by someone else and will not you).

• As I try to enter the serial number of my first sweet item that I just downloaded, the system tells me that I am not connected to the internet and I can't finalize the instrallation

  As I try to enter the serial number of my first sweet item that I just downloaded, the system tells me that I am not connected to the internet and I can't finalize the instrallation

  Please see:

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  'Please connect to the Internet to continue' error keeps popping up.

  Error: "could not connect to the server.

  I hope this helps.

  Concerning

  Megha Rawat

• How to import bookmarks Firefox to a hard drive in another PC Firefox browser? The hard drive containing the bookmark has been deleted from a computer whose mother is dead, but the hard drive can be recognized outside on the new computer.

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• where can I go to download Photoshop cs6 NOT CREATIVE CLOUD... I have the serial number. My system crashed and I try to download it?

  Hello

  I'm trying to re - install photoshop CS6 after that my HDD 3 of crashed.

  I have the serial number.

  I was able to reload Lightroom after many difficulties.

  All I can find is stuff of cloud.

  Its all very confusing to me.

  Thank you

  Norm Ford

  Please refer to link for download CS6:-applications download Creative Suite 6

• the Setup program does not recognize the serial number, even if I copied and pasted my account

  then what should I do?

  I have Adobe Acrobat Pro 9.5.5 installed on an old laptop and want to install it on a new laptop.  There has never been a single installation, and the Adobe website says I can install the product on two computers.  As see you in the title I downloaded Acrobat 9 Pro on Adobe site and tried to enter the serial number, an error message pops up stating that I had entered an incorrect serial number

  Hi Adrian C 20% 20Thompson %.

  Please refer to the following document: error "incorrect serial number | Adobe Acrobat 9 | Adobe Creative Suite 4

• Can not disabled the serial number of Adobe Photoshop Elements 10

  After a drive HARD crash has installed new Win 7 and Photoshop. Have installed new Photoshop and new registrants with the serial number.

  Everything was ol. That comes an automaticly download with an update. The next launch of Photoshop, I see the message, the id serial number no

  longer valid. I start Photoshou, click to clear, but nothing happens, only that I not still once the series number peut enter.

  
  

  What can I do to reactivate and work again with photoshop?

  
  

  TKS and rgds.
  

  Hi Jeff Wright, I all do it according to your instructions. uninstalled, run CC Cleaner, started again and use a new download for the

  new install of Photoshop 10. By installing, put in s/n, without any problem, so that Photoshop complete 10 installed.

  After rebooting open Photoshop and I see first? Screen to install the registry key. And put it in, always the message.

  that s/n is not longer valid. Indeed, slowly, I lose interest on the program. I'm only a user that they will work with it without much

  problems. Adobe come no feedback or help, I have to communicate with the community. Now go get another araoun program and buy

  not more than one Adobe product.

  On for you personally, thank you for your great help assistance, even it is was without result.

  Kind regards

  MikelD

• How declare a laptop stolen without knowing the serial number?

  Hello!

  My laptop was stolen yesterday. I would like to report it, but I don't bot have the serial number. As far as I know it is Toshiba Satellite A 350. What can I do? Help, please!

  Hello

  There is a page of Toshiba: registration of units stolen:
  http://EU.computers.Toshiba-Europe.com/innovation/generic/STOLEN_UNITS_SUPPORT

  To register for the laptop computer, the computer's model number and serial number is required.
  I think that if you don t have this number, then you will not be able to register this ;(
  The serial number is unique and that's why it is very important.

• Dreamweaver cs6 kepps saying to use the trial but I have a license; When I try to enter my serial number, it won't let me.

  My cs6 worked now suddenly he advises me that I use the trial version, interesting the countdown remains at 30 days; The app won't let me enter a serial number. Will I have to uninstall/reinstall to see what he will correct? In my view, zi tried to do a reinstall online, but nothing happens. Please notify.

  Hi Michaelt14275725,

  Please visit the following link: Adobe Creative Suite 6 applications unexpectedly back in trial mode

• My laptop has been updated from win 7 to win 10 a few months ago.

  I had to replace the hard drive by another which also had win 7 on it. Can I still switch to win 10? I only changed the drive hard nothing else.

  Hello

  Welcome to the Microsoft community.

  Since you have replaced your hard drive, you will be not able to custom install or clean install Windows 10 on it without a product key.

  If you have a version installed and activated Windows 7 on your PC, you may have installed all the updates and upgrade to Windows 10 using the free update.

  For more information, see:

  Frequently asked Questions: Windows 10

  Hope this information was useful.

• I bought an annual subscription with adobe pdf online export and you want to cancel. Still it has only 14 days. I don't know what or how do find or record a serial number because I have no one that I know of. How can I cancel and confirm my refund?

  How to cancel or confirm that I will receive a full refund, since it's still in the 14-day requirement? I have no idea what serial number, I have to this export adobe pdf or how I'm supposed to save it. This part of the process I need to fill for the cancellation and refund? Thank you

  Hello

  Please check the help below document:

  ICES.html https://helpx.adobe.com/x-productkb/Policy-Pricing/Cancel-subscription-Acrobat-Online-serv

  Kind regards

  Sheena

• Need to disable the serial number CS3 - no access to the old installation

  I have a license for CS3 I need to re - install, but I can not turn off an old instillation. The new installation said "too many activations" when I use this serial number. Any ideas?

  Contact Adobe technical support via chat and ask them to reset your activations.

  Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...
  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Serial number and activation support (non - CC) chat
  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

• I have CS5. got a new laptop and transfer to the new laptop, but it asks me the serial number.  How can I find that?

  I just bought a new macbook pro.  You try to transfer my CS5 applications for the new laptop, but it asks for a serial number.  How can I find my serial number on CS5?

  Elias

  If you need to find your serial number for a product not creative cloud that you saved before, start by logging into your account Adobe. On the page for managing accounts that appears, all of your registered products and their serial numbers are listed in the section Plans & products. For more information about the location of the serial numbers, or on registration of a serial number, please see find your serial number quickly.

  You must install files installation rather than transfer, restore, or copy of a program.

  After you download here: Download CS5 products

  Please see the instructions to extract the files and install your product.

  Alternatively, you can download it here:

  http://prodesigntools.com/all-Adobe-CS5-direct-download-links.html

  Guinot