Adobe Captivate has stopped working - error BEX64

After completely maxing out my hard drive (ouch!) during the execution of Adobe Captivate 7, I'm more able to launch Captivate. I get the following error message:

Adobe Captivate has stopped working.

Signature of the problem:

Problem event name: BEX64

Application name: AdobeCaptivate.exe

Application version: 7.0.0.118

Application timestamp: 519d038f

Fault Module name: StackHash_3cec

Fault Module Version: 0.0.0.0

Fault Module Timestamp: 00000000

Exception offset: 000003000237eb00

Exception code: c0000005

Data of the exception: 0000000000000008

OS version: 6.1.7601.2.1.0.256.4

Locale ID: 1033

Additional information 1: 3cec

More information 2: 3cecc7693f9548e87185b6eda2193327

3 more information: fd5e

Additional information 4: fd5e2a298ce915acddbba99e635c524b

I've seen a few threads on this problem event name, but the patches do not seem to work in this case. Perhaps because of what triggered this error?

Support of Adobe contacted. It's an easy solution for Milot.

He went down to Users\Venderley\AppData\Local\Adobe. There he found the Captivate 7.0 folder and renamed it "Captivate 7.0_old.

Do you have the same 7.0 Users\Venderley\AppData\Roaming\Adobe\Captivate.

Then ran Captivate on my laptop as administrator.

Captivate reset all my preferences and now launches.

Hope this helps someone else who comes up with a similar problem.

Tags: Adobe Captivate

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