Adobe CC AAM not intsalling/loading up properly and can not uninstall it

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• The CD-ROM/DVD-ROM driver cannot be loaded by Windows and can be corrupted (Code 39).

  My DVD/CD driver drive HL-DT-ST DVDRAM GSA-T20N ATA Device cannot be loaded by Windows and can be corrupted (Code 39). How can I get the original device installed new driver if the CD/DVD drive does not work? It is available for download? Should it be first uninstalled and re - installed? A relative novice can handle?

  Hello

  Have you made changes on the computer before this problem?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Update the driver for the CD/DVD drive and check if that helps.

  Updated a hardware driver that is not working properly:
  http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

  Method 2:

  Run the fixit for the following Microsoft Fixit and if it helps.

  Your CD or DVD drive cannot read or write media:

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  Method 3:

  Uninstall and reinstall the CD/DVD driver and check if it helps.

  Follow the steps to uninstall and re-install the drivers.

  a. click on start toreduce this includes this im and then click Control Panel.

  b. click system and Maintenance, click Systemand then click on Device Manager.
  Note If Control Panel is in Classic view, double-click System, and then click Device Manager.

  Reduce this includes this imageIf you are prompted for an administrator password or a confirmation, type the password, or click allow.

  c. in the Manager device, expand CD-ROM/DVD-ROM drives, right click on CD and DVD devices and then click Uninstall.

  d. When you are prompted to confirm that you want to remove the device, click OK.

  e. restart the computer.

  Hope the information is useful.

• I'm an Adobe authorized reseller, and I would ask how download adobe first pro on behalf of my client, and can use it already

  I'm an Adobe authorized reseller, and I would ask how download adobe first pro on behalf of my client, and can use it already

  Rona, if it's a creative cloud, please try to install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

  Here is the link to direct download for the same thing: Adobe CC 2014 Direct Download Links: Creative Cloud 2014 Release. ProDesignTools

  Other downloads

  Please let us know if that's what you're looking for.

  Atul_Saini

• The service user profile Service could not connect to view the user profile cannot be loaded. I loaded Microsoft updates and can not connect on my windows7 starter system. __

  I can not connect to.  Software Microsoft gets Ths user profile Service Service has no connection user profile cannot be loaded.

  Hello

  References to Vista also apply to Windows 7.

  You can try to fix it with Safe Mode - repeatedly press F8 as you bootup. Safe Mode ADMINISTRATOR account has no password by default (unless someone has changed the password so it should be available).

  Some programs such as the Google Updater (if you added the toolbar Google, Chrome or Google Earth) has been known to cause this problem.

  Error message when you log a computer Windows Vista-based or Windows 7 by using a temporary profile: "the user profile Service has no logon. Unable to load the user profile.
  http://support.Microsoft.com/kb/947215

  Difficulty "the user profile Service has no logon. User profile cannot be loaded. "Error in Windows 7
  http://www.SevenForums.com/tutorials/186131-user-profile-service-failed-logon-user-profile-cannot-loaded.html

  How to fix error "your user profile was not loaded correctly! You have logged on with a temporary profile. "in Vista & Windows 7.
  http://www.Vistax64.com/tutorials/135858-user-profile-error-logged-temporary-profile.html

  BE VERY CAREFUL IF YOU USE THIS ONE:

  DO NOT USE THE ACCOUNT HIDDEN ON A DAILY BASIS! If it corrupts you are TOAST.

  How to enable or disable the built-in Windows 7 Administrator account
  http://www.SevenForums.com/tutorials/507-built-administrator-account-enable-disable.html

  Use the hidden administrator account to lower your user account APPLY / OK and then lift it to ADMIN. This allows clear of corruption. Do the same for other accounts if necessary after following the above message.

  You can use the hidden - administrator account to make another account as an ADMINISTRATOR with the same password (or two with the same password) to use a test or fix the other.

  You can run the Admin account hidden from the prompt by if necessary.

  How Boot for Windows 7 System Recovery Options or use a Windows 7 boot disk.
  http://www.SevenForums.com/tutorials/668-system-recovery-options.html

  What are the system recovery options in Windows 7?
  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

  How to create a Windows 7 system repair disc
  http://www.SevenForums.com/tutorials/2083-system-repair-disc-create.html

  If you cannot access your old account, you can still use an Admin to migrate to another (remember to always leave an Admin who is not used except for testing and difficulty account).

  Difficulty of a corrupted user profile
  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  I hope this helps.
  --------------------------------------------------------------------------------------------
  Rob Brown - Microsoft MVP<- profile="" -="" windows="" and="" devices="" for="" it :="" bicycle="" -="" mark="" twain="" said="" it="">

• Adobe Installers did not uninstall InDesign CS6 Plug-Ins and utilities

  After you run "Uninstall Adobe InDesign CS6" in the Adobe Installers folder, I noticed that there were still "Adobe InDesign CS6" folder (there are 2 folders inside: Plug-Ins and utilities) in the Application folder. Is it possible to move the remaining files to the trash? What would be the best practice for own disposal?

  After you have uninstalled the Adobe Indesign for uninstalling Adobe Indesign, if certain files and folders are there in your computer, then Yes you can move them to the trash.

  Kind regards

  Jatin derfoufi

• 1088 xml not formatted properly and can not understand why

  I have a flex/air application that gets its information from a database using PHP to format the data in XML format.
  It worked great in beta versions of flex, but when we went to Flex 3 we also had to move the data to a Linux/MySQL database to a Windows/MSSQL database.
  
  Now, I don't know if it's because of something that has changed in Flex 3 beta to full version, or if it's something that has to do with PHP on Windows instead of Linux, but for some reason, her gives me error 1088.
  
  The thing is that I don't remember how to do so he could show me what the XML looks like, because it goes directly to the function 'override mx_internal function dispatchRpcEvent(event:AbstractEvent):void' 'HTTPService.as '.
  
  the XML looks like
  <? XML version = "1.0" encoding = "iso-8859-1? >
  < Microsoft.SqlServer.Management.Sdk.Sfc.ISfcDomain.GetKey >
  < code > < code > 11112222
  544e8b0e9dd8e88db645abecbe752979 < Key > < / key >
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  This is a debugging technique. Paste the xml text into something that will tell you where the problem is, then, fix the xml code.

  Then set the resultFormat = "e4x".

  Tracy

• Adobe Reader could not load the dll base

  Original title: program compatibility Application Applications Apps game games Legacy Crash accidents Application Hang hangs

  Adobe Reader 9, X, and XI all will not pdf error message load Adobe Reader could not load the dll base saying tried to uninstall reinstall changing the settings all it does not please help I use it for my college courses

  Hi Marcel,.

  The question you posted would be better suited in the Adobe Forums; We recommend that you post your question in the Adobe Forums to get help:

  Adobe support: http://forums.adobe.com/community

  Keep us informed on the status of the issue.

• I have lot to save my adobe photoshop cs6, when I try it starts to load then stops and gives me the message "the activation system is not available at this time." What should I do if I continue to use my photoshop?

  can you help me register my creative suite premium adobe cs6?

  I have lot to save my adobe photoshop cs6, when I try it starts to load then stops and gives me the message "the activation system is not available at this time." What should I do if I continue to use my photoshop?

  Check your hosts file.

  help for that and other adobe.com sure common connection problems read, http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

• I downloaded my teacher licensing and Adobe Creative Suite 5.5 design standard, student and it loads ed.  I expect an email finish but I don't him have not received yet, I had the serial number registered in and everything should be good to go.

  I downloaded my software license teaching Creative Suite 5.5.  I all loaded fine in my Mac, but at the end of the download it gave me a message that I needed to check my e-mail address for other measures to be able to use the software.  I have not yet received this email.  I had my email listed as < deleted by the moderator >

  Is there something that I need to show as proof of being a student again?   I had to abandon my student ID number in order to get the serial number.  I did not use if my e-mail address student. If this is the question I can provide that also.  < deleted by the moderator >

  Help.  Please

  Erdygirl please be aware that you post on a public forum.  I've removed your personal information from your previous post.

  Please check your account at http://www.adobe.com/ to locate your serial number.  You can find more information on how to locate your serial number to find your serial number fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

• Adobe Flash Player does not download properly and I have no idea why.

  I have Windows 7 64 bit and it's a laptop Windows HP Pavilion G6.

  I bought this laptop brand new 4 months ago.  Everything worked well, until about 2 weeks ago.  Then all of an error message would come so I couldn't watch videos on YouTube or elsewhere more... saying "update your flash player"... so I would like to download the latest version of Adobe... it looks "download completed", but I could not even watch videos.  I am looking for the program and it seems.  I would go back to the Adobe site and the version that is on your computer is supposed to fill inside this box, well nothing does ever meet for me.  But when I go to "Programs and features", it is there... I can remove it, but can't do anything else and have no idea why there is a problem or what it is... but I seriously spent hours trying to rectify the situation. I'm ptaying that someone has encountered the same situation, or knows how to fix this for me.

  Hello

  Try the following.

  First, download the Flash uninstall utility on the link below and save it to your desktop.

  Flash Player Uninstaller.

  Once the download is complete, close all browser windows and start the program uninstaller.  Once done, restart the laptop.

  Then, download and install Firefox , then using Firefox, download and install the latest version of Adobe Flash. Note: You can deselect the option to include McAfee Security Scan Plus before download. 

  Close all browser windows before you run the installer of Flash.

  Start Firefox and see if the video play Ok in this browser - if they do, close Firefox, open Internet Explorer and click on the same link Adobe Flash above to get a command prompt to install the ActiveX component.  Once completed, restart Internet Explorer.

  Kind regards

  DP - K

• At Adobe Flash Player and Java Script. Now, they are gone and can not load them down.

  Have tried suggestions from Adobe under internet options.

  For flash, you can go download at http://get.adobe.com/flashplayer/ if you can't, please let us know what they say, you or an error message.

  but Javascript doesn't work too, it's weird. Looks like you install some ad-block or whatever it is rather their lack. You have installed recently?

• I have adobeXI stuck in limbo in my computer. I can't uninstall it or install any new version, and adobe does not work properly. What can I do?

  Adobe XI is stuck in limbo on my computer and I can't uninstall it or install update for adobe systems. What can I do to get rid of this one and install a update or at least a version I can use?

  Hi maggieg30085397,

  If you're on windows computer try uninstall using this cleaner tool Download Adobe Reader and Acrobat tool - Adobe Labs.

  Reboot your system and install the latest version using this link Adobe - Adobe Acrobat Reader DC Distribution.

  I would like to know if it works.

  Kind regards

  Nicos

• I have an old Adobe Flash and need to update, but I can not connect properly.  I just reset my password and can enter the general Adobe OK website, but when I click on install it won't take my user name and password and let me continue.  What it

  What do I need to get some help here?  I just try and get nowhere?  I need to be able to connect so I can update my Adobe flash player.  I have reset my password and can connect to the Internet site fine - but it won't take my user ID and the password for me to get an update... y at - it someone who cares enough to help? !!  I don't need general thoughts as someone who can guide me through the process to achieve this!

  Hello

  What site are you using to update Adobe Flash player? No Adobe website never ask any id and password to update the flash player.

  If you are using MAC machine and is the password during the installation of the update that you speak, so please follow what userid & password I need to install Flash Player?

  Varun-

• How can I uninstall creative cloud? (Usual uninstall and Adobe Creative Cloud cleaning tool do not work)

  Hello world!

  I'm VERY angry with anything that does not work on my computer with Adobe, and everything appears to be from a missing or wrong creative cloud installation.

  I downloaded the latest installer from the program and started it. Initially he installed the creative cloud, but the program does not work as required. Its opening, but then everything that happened was the blue cycle cycling for an eternity of loading and nothing happened. Then I uninstalled it. This also does not work properly; While running the uninstall program, a message came up saying "Uninstall completed with failures" (translated roughly, a German written here). However, the defect was that it has not been uninstalled at all.

  A few hours later I somehow uninstalled, I tried to reinstall it. Runned the installer - suddenly it closes while downloading data. I looked upward, the data that I deleted were in the folder again, but it seems that it was not installing right, that there are no shortcuts in the start menu. I tried ALL of the executable to open files in the directory of creative cloud with administrator permissions, almost all compatibility modes... None of that worked, the programs did not start somehow.

  So I came to Adobe Creative Cloud cleaning during the fault finding tool. So I tried with this results (the event log, I removed the license agreements):

  [Wed Mar 02 14:20:48 2016] -.

  [Wed Mar 02 14:20:48 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

  [Wed Mar 02 14:20:48 2016] -.

  [Wed Mar 02 14:20:48 2016] Win OS Version: 6.2

  [Wed Mar 02 14:20:48 2016] The cleaner tool version: 2.0.0.0

  [Wed Mar 02 14:20:48 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

  [Wed Mar 02 14:20:48 2016] [AdobeProgramFiles]: D:\Program Files (x 86) \Adobe

  [Wed Mar 02 14:20:48 2016] [AdobeProgramFiles_x64]: D:\Program Adobe

  [Wed Mar 02 14:20:48 2016] [AdobeCommon]: D:\Program Files (x 86) \Common Files\Adobe

  [Wed Mar 02 14:20:48 2016] [AdobeCommon_x64]: D:\Program Files\Common Files\Adobe

  [Wed Mar 02 14:20:48 2016] [UserRoamingAppData]: C:\Users\Jonathan\AppData\Roaming

  [Wed Mar 02 14:20:48 2016] [UserLocalAppData]: C:\Users\Jonathan\AppData\Local

  [Wed Mar 02 14:20:48 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

  [Wed Mar 02 14:20:48 2016] [System32Folder]: C:\Windows\system32

  [Wed Mar 02 14:20:48 2016] [SharedApplicationData]: C:\ProgramData

  [Wed Mar 02 14:20:51 2016] Language selected: English

  [Wed Mar 02 14:20:51 2016] View the Adobe end user license agreement

  [Wed Mar 02 14:20:51 2016] Please enter (y) for Yes or n for no.... > >

  [Wed Mar 02 14:20:56 2016] Choose one of the following options to clean:

  [Wed Mar 02 14:20:56 2016] 1 all

  [Wed Mar 02 14:20:56 2016] 2 adobe Flash Player 10.2

  [Wed Mar 02 14:20:56 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

  [Wed Mar 02 14:20:56 2016] 4 creative Cloud 2015 only

  [Wed Mar 02 14:20:56 2016] 5 creative Cloud 2014 only

  [Wed Mar 02 14:20:56 2016] 6 creative cloud only

  [Wed Mar 02 14:20:56 2016] 7 CS6 only

  [Wed Mar 02 14:20:56 2016] 8 CS5 - CS5.5 - CS6

  [Wed Mar 02 14:20:56 2016] 9 CS5 - CS5.5

  [Wed Mar 02 14:20:56 2016] 10. CS3, CS4

  [Wed Mar 02 14:20:56 2016] 11. Adobe Id credentials

  [Wed Mar 02 14:20:56 2016] 12. Fix file host

  [Wed Mar 02 14:20:56 2016] 13. Quit smoking

  [Wed Mar 02 14:20:56 2016] Choice: >

  [Wed Mar 02 14:22:03 2016] -.

  [Wed Mar 02 14:22:03 2016] * = * = * = * = * = * = * = * = *: start Session: * = * = * = * = * = * = * = * = * = *.

  [Wed Mar 02 14:22:03 2016] -.

  [Wed Mar 02 14:22:03 2016] Win OS Version: 6.2

  [Wed Mar 02 14:22:03 2016] The cleaner tool version: 2.0.0.0

  [Wed Mar 02 14:22:03 2016] Source cleaning directory: C:\Program Files (x 86) \Common Files\Adobe\AdobeCreativeCloudCleanerTool

  [Wed Mar 02 14:22:03 2016] [AdobeProgramFiles]: D:\Program Files (x 86) \Adobe

  [Wed Mar 02 14:22:03 2016] [AdobeProgramFiles_x64]: D:\Program Adobe

  [Wed Mar 02 14:22:03 2016] [AdobeCommon]: D:\Program Files (x 86) \Common Files\Adobe

  [Wed Mar 02 14:22:03 2016] [AdobeCommon_x64]: D:\Program Files\Common Files\Adobe

  [Wed Mar 02 14:22:03 2016] [UserRoamingAppData]: C:\Users\Jonathan\AppData\Roaming

  [Wed Mar 02 14:22:03 2016] [UserLocalAppData]: C:\Users\Jonathan\AppData\Local

  [Wed Mar 02 14:22:03 2016] [StartMenu]: C:\ProgramData\Microsoft\Windows\Start start\program

  [Wed Mar 02 14:22:03 2016] [System32Folder]: C:\Windows\system32

  [Wed Mar 02 14:22:03 2016] [SharedApplicationData]: C:\ProgramData

  [Wed Mar 02 14:22:05 2016] Language selected: English

  [Wed Mar 02 14:22:05 2016] View the Adobe end user license agreement

  [Wed Mar 02 14:22:05 2016] Please enter (y) for Yes or n for no.... > >

  [Wed Mar 02 14:22:06 2016] Choose one of the following options to clean:

  [Wed Mar 02 14:22:06 2016] 1 all

  [Wed Mar 02 14:22:06 2016] 2 adobe Flash Player 10.2

  [Wed Mar 02 14:22:06 2016] 3 creative Cloud 2015, 2014 creative cloud, cloud creative & CS6 products

  [Wed Mar 02 14:22:06 2016] 4 creative Cloud 2015 only

  [Wed Mar 02 14:22:06 2016] 5 creative Cloud 2014 only

  [Wed Mar 02 14:22:06 2016] 6 creative cloud only

  [Wed Mar 02 14:22:06 2016] 7 CS6 only

  [Wed Mar 02 14:22:06 2016] 8 CS5 - CS5.5 - CS6

  [Wed Mar 02 14:22:06 2016] 9 CS5 - CS5.5

  [Wed Mar 02 14:22:06 2016] 10. CS3, CS4

  [Wed Mar 02 14:22:06 2016] 11. Adobe Id credentials

  [Wed Mar 02 14:22:06 2016] 12. Fix file host

  [Wed Mar 02 14:22:06 2016] 13. Quit smoking

  [Wed Mar 02 14:22:06 2016] Choice: >

  [Wed Mar 02 14:22:18 2016] Selected by the user: Creative Cloud 2015, Creative 2014 of cloud, cloud creative & CS6 products

  [Wed Mar 02 14:22:18 2016] Exception: [Error 2] Das kann den contract path find non system: ' D:\\Program Files (x 86) \\Common Files\\Adobe\\backup20160302T142218.

  [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\pdb.db.

  [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\Media_db.db.

  [Wed Mar 02 14:22:18 2016] Run the command: call copy/y ' D:\Program Files (x 86) \Common ' "D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218\hdpim.db.

  [Wed Mar 02 14:22:18 2016] Call of removalofCS5CapsBackupEntries

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

  [Wed Mar 02 14:22:18 2016] Invalid database of HD session

  [Wed Mar 02 14:22:18 2016] List of products installed on this computer

  [Wed Mar 02 14:22:18 2016] List of products for cleaning:

  [Wed Mar 02 14:22:18 2016] Please enter the number of the option of the product to remove; Enter (q) to exit... > >

  [Wed Mar 02 14:22:25 2016] response 1

  [Wed Mar 02 14:22:25 2016] Are you sure you want to clean all the affected products and associated files?

  [Wed Mar 02 14:22:25 2016] Type (y) to confirm and delete or (n) to quit smoking... > >

  [Wed Mar 02 14:22:29 2016] Please wait for Adobe Creative Cloud tool cleaner finish...

  [Wed Mar 02 14:22:29 2016] Selected by the user: "clean all the»

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-* start removing the product: ALL *-*-*-*-*-*-*.

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-* finished remove products: ALL *-*-*-*-*-*-*.

  [Wed Mar 02 14:22:29 2016] All files for creative Cloud have been removed.

  [Wed Mar 02 14:22:29 2016] Action: Created the D:\Program Files (x 86) \Common Files\Adobe\backup20160302T142218 folder as backup of PDB and DB for this session.

  [Wed Mar 02 14:22:29 2016] SAVED LOG FILE: C:\Users\Jonathan\AppData\Local\Temp\Adobe Creative cloud cleanser Tool.log

  [Wed Mar 02 14:22:29 2016] Adobe Creative Cloud tool in cleaning completed successfully

  [Wed Mar 02 14:22:29 2016]

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-: START:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Wed Mar 02 14:22:18 2016] Exception: [Error 2] Das kann den contract path find non system: ' D:\\Program Files (x 86) \\Common Files\\Adobe\\backup20160302T142218.

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\pdb.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\Media_db.db

  [Wed Mar 02 14:22:18 2016] DB does not exist in: D:\Program Files (x 86) \Common Files\Adobe\caps\hdpim.db

  [Wed Mar 02 14:22:29 2016] *-*-*-*-*-*-: END:-SUMMARY OF THE avertissements-*-*-*-*-*-*

  [Wed Mar 02 14:22:29 2016] -.

  [Wed Mar 02 14:22:29 2016] * = * = * = * = * = * = * = * = *: end of Session: * = * = * = * = * = * = * = * = * = * = *.

  [Wed Mar 02 14:22:29 2016] -.

  But guess - it did not work.

  I'm very upset that *, I tried now for about 6 hours to get this working. I am in desperate need of InDesign to get running, but that gave me errors of editing that ACC PEUT be incorrect or damaged.

  I hope someone can tell me what's happened, or maybe what I did wrong and how do I get rid of this programs and issues.

  Thank you!

  Hello

  Please visit download / install / uninstall FAQ: how to uninstall cloud creative apps?

  Otherwise, you can see Contact Support FAQ: impossible to reach support via the link "Contact us"

  Hope that helps!

  Kind regards

  Sheena

• I did a clean install of Mavericks and CC restored from a backup, and can not get one of the applications to load at all.

  I did a clean install of Mavericks and CC restored from a backup, and can not get one of the applications to load at all.

  properly install adobe products.

  at this point, just uninstall cc on your computer, clean by use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6 then install the application of office cc, https://creative.adobe.com/products/creative-cloud

  Use the desktop application to install your programs of cc.