Adobe cloud says "download error".
I had the cloud installed for almost a year now and everything has been fine. Then, possibly after the Fireworks, I installed a week ago, or so, it doesn't let me update my apps and, worse still, crashes After Effects on the launch.
I have been with Adobe support online, where a helpful guy from India crossed me some options IE. Remove preferences, uninstall Cloud, run the clean Adobe tool etc. But nothing has worked. Everything else seems to work very well, fro my id Adobe, articulation with Behance etc.
When I ran the clean tool I uninstalled accidentally After Effects, bridge, and another access point. But, because of this error message I can't re - download as the download should go through the Apps Panel - which of course does not work. Argh!
Any help much appreciated!
Went and talked to someone in support of Adobe (a lovely lady called Rashmi) who guided me through the problem. I think it was a recent Apple security update that has reshaped my permissions. If it was a case of dumping old preferences and then a few Adobe folder permissionsfrom 'reading' than to 'read & write '. Job done. Everything works well again.
Tags: Adobe
Similar Questions
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See the title!
Ironically, it fixed itself. I have just come back on today and have downloaded as it was supposed to. Sometimes I wonder if my computer just to hate me! Thanks for the help!
Sincerely,
Megan Phillips
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so my adobe applications are synchronized with my Creator who cloud now on my desk, right? and so far I've only tried the trial for adobe illustrator. Right now I want to uninstall it. so I do it via Control Panel > programs and features and creative cloud window appears and displays a blank slate. saying download error? my last activity with creative cloud has been updated illustrator. now, my options is either "Download creative cloud" which I don't really understand because he's just there or to get help, and I'm here. Help.
Hello
You can also view the threads below:
https://forums.Adobe.com/thread/1832357
Persistent Cloud error - error download - creative
Re: Creative Cloud "Download error" message
Kind regards
Sheena
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I'm just getting started with adobe creative cloud. I hace low loaded Media Encoder CC 2015 as well as first Pro CC 2015, but when every time I select apps in the app it says "download error please aontact costomer support". I tried to reinstall the creative cloud by using the link provided and I also tried manually. I have Windows 7 with a 64 bit system.
Hello
I think that you have found the "download error" in the Apps Panel.
Please check the help below document:
Download error in the applications tab of Creative Cloud Desktop Application
You can also view the threads below:
https://forums.Adobe.com/thread/1832357
Persistent Cloud error - error download - creative
Re: Creative Cloud "Download error" message
Kind regards
Sheena
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Why my creative cloud keep saying download error contact customer?
When I downloaded my creative cloud, I run the program and wait, and then it opens, and when I click on the app section, it says download error! I need help; I tried uninstalling and reinstalling, but it told me the same thing.
Hello
Please refer to her below the links if you are facing one of the below mentioned issues:
Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
Let us know if that helps.
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Why does say download error when I download creative cloud? It worked the other day, but when I came back on my laptop that I couldn't open my apps I had installed
Hello
Please see the links below for help:
Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application
Re: Creative Cloud "Download error" message
Error in downloading, installing or updating Adobe Creative Cloud applications
Hope this helps!
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Creative cloud to the voice icon APP it always says download error
Hallo, I am Fabio I have a Mac. Even if I bought Illustrator, when I go into the creative cloud to the voice APP icon it always says download error
Hi Fabio,.
Please see the following links:
Error in downloading, installing or updating Adobe Creative Cloud applications
Persistent Cloud error - error download - creative
Let us know if that helps.
Kind regards
Bani
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When I download creative cloud and go into apps download illustrator, under the applications section, it says download error. tried to download several times more, again the same error. What can I do?
Hello
I think that you have found the "download error" in the Apps Panel.
Please check the help below document:
Download error in the applications tab of Creative Cloud Desktop Application
You can also view the threads below:
https://forums.Adobe.com/thread/1832357
Persistent Cloud error - error download - creative
Re: Creative Cloud "Download error" message
Kind regards
Sheena
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First crash AS WELL AS My Creative Cloud App guard saying "download error".
First crash AS WELL AS My Creative Cloud App guard saying ' download error, support customer contact. " Account is paid and up-to-date. I have MacOS 10.9.5
Does anyone else know this? Help
relative to the creation: reset your preferences.
Acrobat: http://help.adobe.com/en_US/acrobat/X/pro/using/WS58a04a822e3e50102bd615109794195ff-7feb.w .html
Adobe media encoder: https://forums.adobe.com/thread/1713540
Legacy: http://helpx.adobe.com/after-effects/using/preferences.html
Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
If that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall
Re: your app cc, error download, install or update applications Cloud Creative
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Why does say download error when I try to download creative cloud?
He worked the other day and I've installed illustrator and now I can not open it until I uninstalled and installed using creative cloud
Download error in the applications tab of Creative Cloud Desktop Application
https://helpx.Adobe.com/creative-cloud/kb/download-error-apps-tab.html
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My cc apps disappeared. The sign says download error. It won't let me not re-download the apps. In the cc Office Manager.
Please follow below steps.
Leave the creative Cloud desktop application.
N ° 1)
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)~/Library
(3) then navigate to Application Support > Adobe.
Please, do a right-click on the Adobe folder and select the option "GetInfo.
Expand the sharing & permissions section.
Click on the padlock icon in the lower corner on the right. Enter your administrator user name and password when you are prompted, and then click OK.
Please click on '+' symbol, it will open the list of user accounts.
Add all of the user accounts and then give permission to "Read & write" to all user accounts.
Click the gear icon and select apply to closed. Close the dialog box information .
Step 2)
(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command and then press the 'return './ Library
(3) then navigate to Application Support > Adobe.
Please, do a right-click on the Adobe folder and select the option "GetInfo.
Expand the sharing & permissions section.
Click on the padlock icon in the lower corner on the right. Enter your administrator user name and password when you are prompted, and then click OK.
Please click on '+' symbol, it will open the list of user accounts.
Add all of the user accounts and then give permission to "Read & write" to all user accounts.
Click the gear icon and select apply to closed. Close the dialog box information .
[Note: Mac has 2 libraries and ~/library/bibliotheque computer]
Step 3:
(1) if it please click on the icon of the Apple menu and select System Preferences, then click Network.
(2) choose the network that is currently connected to the internet can you Ethernet or Airport (Wireless).
(3) then click on the Advanced button, then click proxies.
(4) slot 'Select a Proxy Server to configure' uncheck all the boxes proxy, then uncheck "use FTP the passive Mode (PASV).
(5) then click on the Apply Now button.
Step 4 : launch creative Cloud desktop application and try to load the list of applications.
Still face question? Let me know
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Adobe Application Manager - download error
I have a subscription to Adobe Creative Cloud. I downloaded the Application Manager. I opened the Manager, connect, then the computer just by saying download error. Please contact customer support.
The application manager also does not appear in programs. I thought that if I uninstall and reinstall what might work, but I can't actually uninstall it.
Any ideas?
I use:
Windows 7 Business - Service pack 1
64-bit operating system.
Ok.. Here is how I solved this problem. This could be a help to anyone. In one of the forums there was advice for a problem where Creative Cloud connection constantly requested ID, which is what precipitated this problem with Application Manager. I uninstalled creative Cloud connection then:
I dragged my file opm.db by dragging on the destop. I then went to re-download Creative connection Cloud, which caused the Adobe Application Manager to launch ask for my credentials and instead of the dreaded mistake of downloading, it launched. This has created a new opm.db file, which apparently now allows application Manager to load and work.
On Mac, you can find the opm.db file located in this folder:
\Library\Application Support\Adobe\OOBE -
When I try to go into the applications part it says "download error".
I have a windows PC white 8.1. I tried to reinstall the creative cloud, but it does not change anything.
Download error in the applications tab of Creative Cloud Desktop Application
https://helpx.Adobe.com/creative-cloud/kb/download-error-apps-tab.html
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Creating cloud da 'download error' message is not to go
Creative cloud gives a message 'download error' (download error). I don't know how to fix this error. I have a trial with lightroom and Photoshop, which is indicated on the 24th Nov
Hello
Please see: -.
https://helpx.Adobe.com/creative-cloud/kb/download-error-apps-tab.html
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When I reload app download, it says download error
To the right:
My downlaod app has an error in my creative cloud. When I press a button to reload the apps, it says download error.
I don't know the problem.
Help, please.
Thank you
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