Adobe Application Manager - download error

I have a subscription to Adobe Creative Cloud. I downloaded the Application Manager. I opened the Manager, connect, then the computer just by saying download error. Please contact customer support.

The application manager also does not appear in programs. I thought that if I uninstall and reinstall what might work, but I can't actually uninstall it.

Any ideas?

I use:

Windows 7 Business - Service pack 1

64-bit operating system.

Ok.. Here is how I solved this problem. This could be a help to anyone. In one of the forums there was advice for a problem where Creative Cloud connection constantly requested ID, which is what precipitated this problem with Application Manager. I uninstalled creative Cloud connection then:

I dragged my file opm.db by dragging on the destop. I then went to re-download Creative connection Cloud, which caused the Adobe Application Manager to launch ask for my credentials and instead of the dreaded mistake of downloading, it launched. This has created a new opm.db file, which apparently now allows application Manager to load and work.

On Mac, you can find the opm.db file located in this folder: \Library\Application Support\Adobe\OOBE

Tags: Adobe

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