Adobe converts not just photocopiing

tonight I exportd beautifuly leasible document in pdf to be converted to word and the result was just huge photo in word, i.e. do not convert will be the return of the company me fees paid for the service not performed? Thank you Helena

Because you are referring to a service, I assume that you use the service online Adobe ExportPDF. ExportPDF will run OCR on text in scanned for example documents when you convert into Word or Excel, but you must specify the language of the correct document and this only works if the input file contains a pretty good picture of your text. If the resolution is too low, or you are working with a bad image, so it's not a lot the OCR algorithm can do to retrieve your text.

Most of us here on the forums use Adobe technology, just like you, and we cannot help with subscription related problems. If you wish to cancel your subscription, you must use the instructions here: return, cancel or Exchange an Adobe order

Tags: Acrobat

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