DC Pro Adobe drive not recognized in the PC disc drive

Just bought a disc of Acrobat Pro DC (PC, student and teacher) at Best Buy - and my windows 8.1 PC is not yet recognize it in the disc drive - says it can't find, asks if I'm sure I can install or just don't know the disc drive entirely.  The hard drive works with other software very well, so it's not the problem.  I should also mention that this is the 2nd disc of Adobe Acrobat Pro DC I bought today - thinking that the first was somehow defective.   Both have the same mistakes.   Is there an Adobe installer that I can download?  Or I can just download a Adobe since I already have the serial number?  I have a HP mini flow 200 mini desktop intel celeron processor 4 GB memory, disk drive Samsung which has worked well for all the rest.

Hi Katherine,

It seems that you bought the disc Acrobat of some third-party provider is the reason why you are faced with such a question.

Although Adobe does not support the software purchased from some outside the seller, however please refer to the following link for download Acrobat DC and licenses with the number series you have.

Download Acrobat products | Standard, Pro | DC, XI, X

Let us know how it goes.

Concerning

Sukrit diallo

Tags: Acrobat

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