Adobe Creative Cloud asked me to pay for a membership I canceled.

Similar Questions

• I have a boxed version of Lightroom installed on my PC. How can I use creative cloud without having to pay for it?

  I have a boxed version of Lightroom installed on my PC. How can I use creative cloud without having to pay for it?

  Despite some similarities (current and temporary), lr 6 purchased is not equivalent to lr cc.

  But if you bought lr 6 during 30 days you can exchange it for a subscription of cc of lr: http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

• Hello, when installing Adobe Creative cloud, you get the error: program stopped working "Adobe Creative Cloud" Windows can check online for a solution to fix this error on the Internet. The next step is really for a solution online

  Hello, when installing Adobe Creative cloud, you get the error: program stopped working "Adobe Creative Cloud" Windows can check online for a solution to fix this error on the Internet. The next step really is to get an online solution and close the program, close the program. Signature of the problem:

  Problem event name: BEX

  Application name: Cloud.exe Creative

  Application version: 3.4.3.189

  The timestamp of the application: a 56702, 75

  The name of the module with the error: StackHash_0a9e

  Version of the module with the error: 0.0.0.0

  The module of time with error stamp: 00000000

  The exception of compensation: 00000000

  Exception code: c0000005

  Exception data: 00000008

  OS version: 6.1.7601.2.1.0.768.2

  Language code: 1049

  Additional information 1: 0a9e

  More information 2: 0a9e372d3b4ad19135b953a78882e789

  Additional information 3: 0a9e

  Additional information 4: 0a9e372d3b4ad19135b953a78882e789

  
  

  uninstall all cc on your computer.

  clean a http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer

  suspend your antivirus/antimalware

  Right-click on the file to install the desktop application, and then click "Run as Administrator".

• Hello, now I have an individual membership Adobe Creative Cloud. I would change to a membership of the teams. Also now there are Danish - products/apps I want on version switches to English. If anyone can help. Thank you :-)

  Hello, now I have an individual membership Adobe Creative Cloud. I would change to a membership of the teams.

  Now, the products/apps are Danish - I want that all the products/apps to be English versions. If anyone can help. Thank you :-)

  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html

• How to cancel Adobe Creative cloud when you are blocked for a year after the first month and you need to pay 50% of the cost? Outregous!

  So bad that I couldn't cancel my subscription. A very big family problem is forcing me to cancel all my subscriptions, among them creative cloud. When you try to do, I learn I'm stuck unless I pay 50% of the cost of the remaining months. I am therefore be punished for having financial problems. The nice guy helped me with two months free, but the thing is 50%. You ever thing about future problems when you accept contracts like that. And they simply don't care. Adobe is so amazing, but so rigid. This is me.

  Hi Mario,.

  Please consult the General conditions of subscription as below:

  Adobe - General conditions of subscription

  The cancellation, have referred the help below document:

  Cancel your membership creative cloud

  You will need to contact customer service for cancellation requests.

  Kind regards

  Sheena

• How do I add stock adobe Creative Cloud (10 pictures per month) for 29.99

  I have a creative cloud subscription, I would like to add Adobe Stock (10 pictures per month) for 29.99 but when I try to buy it, the only option is to buy with creative cloud, that I already have, what I am doing wrong? Thank you

  Hi Gustavo,

  You can add a separate Stock subscription for $29.99 with your creative cloud plan existing.

  Log on to https://stock.adobe.com and visit Adobe Stock plans for the ability to add an Adobe Stock subscription your creative cloud members current.

  ~ David

• As a subscriber of creative cloud what should I pay for this app?

  Don't know if this is the right place, but I need to know if I should pay for this app, or if provided as part its CC

  the purchase and download of photoshop touch is managed by the apple app store and the google game store, so you will have to pay via one of these stores.

  It is not part of all packages/subscriptions.

• What is happening is that I created my account but badly spelled my email and when you want to inciar Adobe Creative Cloud asks me to check e excited it is not too bad, I do?

  help please

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• I have 2 quick questions on the Adobe Creative Cloud membership. I currently have 2 children in high school.  (1) is the license for 1 or can it covers 2 users? (2) can they access it from PC or MacBook this year? Thanks for your help.

  Adobe community, I have 2 quick questions on Adobe Creative Cloud membership. I am considering the Adobe Creative Cloud 'Plan of the student' for 2 children currently in high school.  (1) is the license for 1 or can it covers 2 users? (2) can they access it from PC or MacBook this year? Thanks for your help.

  each single-user license, it's just that, for a single user and can not (legally) be shared between two different users.

  programs of CC can be installed on pc or mac.  each user can install on an unlimited number of computers, but can only connect to, at most, two computers at a time.  These 2 computers can be 2 pcs, 2 macs, or one of each.

• How to change product with Adobe Creative Cloud Packager.

  Hello

  Have 12 servers Citrix XA 6.5 with Adobe Photoshop elements installed 11 currently on them.

  I want to upgrade to Adobe Photoshop elements with Adobe Creative Cloud Packager 13.

  For this, I have created a package with Adobe Creative packer of cloud, but can not choose when you create this package to upgrade rather than a new installation.

  Is this possible with Adobe Creative Cloud Packer? Or I have to buy another version of the PSE13 software (upgrade)?

  Thanks verry much for your helpful reply.

  With sincere friendships.

  Frank Jansen

  Frank,

  You will be able to use the same software you bought assuming you purchased volume licenses.

  You must create new installation package for PSE 13 as a result of process as below:

  Photoshop Elements 13 | First 13 items | Silent installation and deployment Instructions

  Thank you

  Florian

• Comment this unsubscribe Adobe Creative cloud?

  Hello

  I would like to unsubscribe Adobe Creative Cloud.

  Thanks for helping me in this process.

  Hello, I would like to cancel the subscription to Adobe Creative Cloud.

  Thank you for helping me in this business.

  Hi Noyo,

  Please contact support by calling/chat for cancellation requests and billing queries:

  Contact the customer service

  You can also check the help below document:

  https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

  Kind regards

  Sheena

• Adobe Creative Cloud Desktop still asks to pay for Photoshop

  For now, I like you uninstalled education Adobe Creative Cloud desktop application several times at the request of Patty-F and led - Z, but the problem is the same. I pay since November 11th for the Plan of the Adobe photography, but for Photoshop, I still have 20 days of use. Lightroom is going well. Help, please.

  I have an Apple MacBook Pro.

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Hope this helps!

• I bought Muse CC for the months to pay. But always say buy into Adobe creative cloude. I got no serial number in my email too.

  I bought Muse CC for the months to pay. But always say buy into Adobe creative cloude. I got no serial number in my email too.

  Hello

  Please try steps mentioned here,

  Adobe Muse CC 2014 asking me a serial number?

• I just DOWNLOAD Adobe Creative but I need Photoshop for businesses, and now I find my PC creative cloud to teams after paying anyway € 29. How can I solve this problem? I have need creative Cloud but absolutely I need Photoshop!

  I just DOWNLOAD Adobe Creative but I need Photoshop for businesses, and now I find my PC creative cloud to teams after paying anyway € 29. How can I solve this problem? I have need creative Cloud but absolutely I need Photoshop! @

  You must contact Adobe to cancel the subscription you purchased

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

  Then, you need to purchase the subscription that you want to

  Cloud Plans https://creative.adobe.com/plans

  -Special photography plan includes Photoshop & Lightroom and Bridge & Mobile Lightroom

• Turned on my iPad on Christmas and were automatically charged for Adobe Creative Cloud

  Hello

  My problem is mainly in the title. I don't remember being asked to activate or to pay for the service and I only realized that I was charged when checking my bank records.

  How and why have I been charged? I canceled the product today but I don't know which provides a refund because it is an annual fee. Is there a link between Apple and Adobe, which automatically configures this accusation? And how can I get a refund.

  Thank you.

  Cloud creative for iOS is a free application, so you should not be charged for it. Adobe Creative cloud on the App Store on iTunes

  You must only be loaded during a creative cloud membership if you bought for your PC or Mac.

  If you cancel within 14 days of purchase, you can get a full refund. Please contact support to discuss the issue: account/payment problems, still need help