Adobe first Elements 11 Audio will not play?

I'm doing a video for the birthday of a friend, but the audio doesn't WILL NOT PLAY no matter what I try. I looked at all the possible solutions I could find for it and even tried to redo the entire project, ONLY TO FIND THAT the AUDIO STILL will not PLAY. It drives me nuts is how tense this product. Sometimes he plays audio, sometimes it doesn't. He sometimes plays audio through a speaker but not the other, and sometimes he plays on both speakers very well. Usually, a quick adjustment on the volume of the speaker would fix it, but not this time. It would simply not work. I am thinking seriously to a new editing software and stay as far away from Adobe Premiere Elements as possible. Unless there is a quick easy fix for this glitch. And I know for a fact that the audio is there, because it shows the audio in the video. I can play audio very well elsewhere, but not in first 11 elements. If anyone has a solution for this, please let me know. I was hoping to finish this today in time for my friend's birthday, but then this glitch happened and I can not get audio either. I tried to adjust the audio settings, change the ASIO driver settings and what things I googled before. IT WILL NOT WORK. If anyone has fixes for this, please let me know.

Have you tried to unplug your USB microphone?

Plug the USB microphones on your computer can cause the program to stop reading your story.

Tags: Premiere

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