Adobe flash wont install get error message
two days while I was playing the apps that I always play when the updated page it said I had to update my flashplayer so I clicked on the link to update downloaded flash player and has started to install when I got an error code, now I can't play any of my games. I use windows vista operating system and mozilla firefox browser. Can anyone help please?
I went in my computer, windows, c:\windows\system32\macromed, flash and the only things there were the following...
flashplayer.expt
Install (text document)
I know that there must be more files for the program, I think that something may be missing, although I don't know what, or if it still has something to do with her installation. I have adobe.com added to my list of modules on firefox. I don't think it should be a problem with my firewall as someone else suggested because there is no problem in downloading the program just install, I have enough memory too, so this isn't the problem. would that only vista?
Hi, I think your screen name reflects the sense of all those who have problems with FP :-) However, it is almost always
not the Flash Player causing the problems.
In your Flash file as you say not all the required files are installed.
The problem could be just what you have listed.
A firewall/anti-virus/spy program can certainly prevent an installation.
Using your FF browser do this:
I would like to uninstall Adobe here: http://kb2.adobe.com/cps/141/tn_14157.html put this on your desktop, do not run it
yet. Then, download and SAVE to your desktop: http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player.exe
Once you have on your desk, then disconnect from the Internet, disable any what anti-virus/Spyware that runs in real time, disable one firewall other than Windows and look for one he would use Flash & disable the system tray.
Run the uninstall program, when you are finished and then Reboot when fully charged, restart again (to clear old files)
Then run the installation program and once finished, reboot once.
Reactivate your firewall and anti-virus/Spyware programs and connect to the Internet
Click here to test: http://www.adobe.com/products/flash/about
Make sure that the files in your Flash file and the FF plugin SWF and that it is installed and activated.
Post back your results, or if you have any questions beforehand.
Thank you
eidnolb
Tags: Flash Player
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