Adobe Lightroom CC license expired after subscribed to the plan of photography
Hello Adobe community, I use Adobe Creative Cloud solutions since February.
I subscribed the photography annual, paid monthly Plan.
From what I could understand he should give me access to lightroom and photoshop without limit, I use the mobile lightroom without any problem at all, but in my office, I'm having some trouble with expiration dates. I downloaded applications via the tab cloud creative but they started after the evaluation period, and now that 30 days have passed, I can't enter my mac in lightroom. Any help is welcome, thanks!
Yes I did, I already reached Adobe Technical Support Team, they have been very helpful.
Seems that it was a mistake hosts files, they gave me with a cleaning tool that solved the problem. Thank you!
Tags: Photoshop Lightroom
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I bought a new PC and re-uploaded the plan of photography after signed in Adobe CC with my credentials. Sometimes I get a notification on a trial version of Adobe Bridge and I wanted to make sure that I downloaded Lightroom and Ps for my plan, trial versions not. I just down loaded terms of photography twice, once on my first computer and a second time on this computer. Please advise and thanks in advance.
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Hello
For the trial;
First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.
https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html
Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
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the plan of photography (ps and lr cc cc at $9.99 we / mo) is the lowest available price, pricing plans and membership creative cloud | Adobe Creative Cloud
That is to say, there is not less expensive upgrade plan
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Can I use the libraries of adobe with the plan of photography?
Hello
I would like to know:
If I buy the plan of photography (with Photoshop and Lightroom), can I use the adobe libraries and connect ALL the apps on iPad and iPhone to my Mac? (I speak especially of 'Form CC' and 'Photoshop Mix').
I am able to get unlimited updates of these two major software? (for the period of 12 months)
Am I able to download and use the software on two different computers (iMac and laptops) that will always and only be used by me?
Thank you for the help,
Matteo.
Hello
You can activate the license on 2 machines using the same Adobe ID.
The cloud storage is provided for 2 GB in terms of photography.
Reference: Lightroom and Photoshop | Plan of creative photography of cloud of Adobe
Kind regards
Sheena
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I bought the Plan of Photography - Photoshop and Lightroom. Is it possible to get Lightroom to Acrobat, or buy Acrobat separately as well?
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The special scheme is a plan, but you can buy an additional subscription to any other program pricing and creative cloud composition plans | Adobe Creative Cloud
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I need the English version of Photoshop and Lightroom. The problem is that I live in Barcelona in Spain and Suffolk, Virginia. My Bank and credit cards are all in the USA. How can I set up the plan of photography. I want to pay the price of the English version.
Hi Larry,
I see that you have you have a creative with email even cloud as with forums account and some countries such as the Spain.
To order the creative cloud with a credit card the United States, you must have an Adobe ID with United States in your country.
The country store & the Adobe ID, payment details must be same.
For tax reasons, it is not possible to change the country associated with an existing Adobe ID. To work around the problem, you can create a new Adobe ID to the e-mail address associated with your existing Adobe ID see the link for instructions:
Change the country associated with your Adobe ID
If you wish to contact our support group for assistance, please visit this link: (be sure to connect to adobe.com with your Adobe ID first)
CC_membership-account-payment-support
Hope this information is useful.
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I bought the plan for photography 6 months ago and still pay every month.
but I can't use photoshop only after update. and they need to join a plan.
How can I do?
I can only use for the same test version that I pay every month.
Hi yejik42305752,
Please see the following article: https://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
Kind regards
Tanuj
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I am currently creative Member Cloud using the Plan of photography (paid annually). I would like to take advantage of the upgrade promotion to the full level for $29.99. Can I take advantage of the promo before it expires may 29?
Contact Adobe Support by chat or phone to see what can be done...
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )Phone support | Orders, returns, exchanges
http://helpx.Adobe.com/x-productkb/global/phone-support-orders.html
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Hello. I installed the trial versions of 2014 CC Photoshop and Lightroom 5.6 (ie the plan of photography) on a desktop computer that I've added a new drive in Windows 7. Everything works fine BUT it's an old computer and I think he could pack up unexpectedly. These things are happening. I want to sign up for the plan of photography but I also a Windows Vista laptop, and it's old too so I can put apps on a new office and a new laptop computer, after you have already installed on my desktop. That is why three activations. Am I allowed to do? See you soon. Paul
You can't have three activations. It is simply not possible technically. If and when the time comes, just disable you / disconnect is on one of the old systems and install it on the new. If the system goes belly up, you contact support to reset your account. No need to make it more complicated than that and resist it.
Mylenium
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How can I stop my subscription to Adobe DC, there is no Cancel button in the plan management section.
Cancel your membership creative cloud
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I just downloaded the Plan of photography with Lightroom CC. Is this version LR 5 orLR6?
It should be the CC version which is equivalent to 6 with a cup of extra features, if you look at the on the screen, it should show it as 2015.5.1.
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Can I use Lightroom on more than 1 Mac with the Plan of the photograph of the CC?
I have the Macbook Pro (domestic use) and and Macbook air (which I use when traveling). If I buy the plan of photography can I use the Lightroom on both desktop application and photos of transfer between machines?
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Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
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You should not have a permanent internet connection. You should only be connected when the software must check whether the subscription is still valid.
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