Adobe Media Encoder - General encoding problem

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• Adobe Media Encoder problem suddenly made with CL open

  After update for first Pro CC 2015.1 - 9.1.0 (174) man and Media Encoder 2015.1 Build 9.1.0.163 I am facing a problem of rendering to H.264 format. I get the message "error compiling Movie - unknown error". However, when I spend "Mercury Playback Engine (OpenCL) GPU acceleration" to "Mercury Playback Engine software" only the same images makes it flawless. Of course, it takes about twice as long. Even abroad, the same images will make to ProRes using GPU acceleration. Here's my hardware features:

  iMac (retina 5K, 27 inches, end of 2014)

  Intel Core i7 4 GHz processor

  Memory 32 GB 1600 MHz DDR3

  Graphics card AMD Radeon R9 M295X 4096 MB

  OS X 10.10.4
  

  
  

  I tried rendering on another drive and the same failure occurs. I tried to export directly from Premiere Pro and the same thing happens.

  
  

  Any thoughts?

  
  

  Thank you

  Aviva

  
  

  
  

  Workaround solution discovered!

  I went through the clouds creative and found that I could turn the clock back to the latest version (December 2015) SOUL the previous SOUL CC 9.0.0.222 CC. (It's a bit buried in 'Previous Versions') Automatically downloading trashes newest version and install the other oldest.

  I threw the last first Pro CC - 2015.1 9.1.0 174 (Build). I chose the same piece of the timeline to compress with the same parameters of H.264 which had been at fault, he gives and launched SOUL 9.0.0.222 changed the rendering engine to the Mercury Playback Engine GPU acceleration, started the render and crossed my fingers. (I didn't hold my breath.) I was 39 minutes of video).

  And it worked!

  I had not changed anything else. I'll do some additional testing, but for now - because of the length to make it - I'm sure that this workaround is solid. The tricky part is to find the old version of SOUL on creative cloud.

  Aviva

• Could not complete the command of video rendering due to a problem with Adobe Media Encoder.

  Hello, I use a macbook pro retina and before I was able to make the video without problem, and now it is popping up.  I tried to remove and reinstall photoshop, but it was not useful. I would appreciate help or advice.  Thank you!

  Here is the error message I get:

  Could not complete the command of video rendering due to a problem with Adobe Media Encoder.

  Maybe try to download from this line:

  https://creative.Adobe.com/products/Media-Encoder

  If this does not work, you might want to try reinstalling the Psalm

• Problem starting with adobe media encoder on mac

  Adobe Media still does not start on Mac by this error:

  Process: Adobe Media Encoder CS6 [553]

  Path: / Applications/Adobe Media Encoder CS6/Adobe Media Encoder Media CS6.app/Contents/MacOS/Adobe encode CS6

  ID: com.adobe.ame.application

  Version: 6.0.2 (6.0.2.81)

  Code type: X 86-64 (Native)

  Parent process: launchd [142]

  Responsible for: Adobe Media Encoder CS6 [553]

  User ID: 501

  Date/time: 2014-02-18 11:04:24.447 + 0100

  OS version: Mac OS X 10.9.1 (B 13, 42)

  Report Version: 11

  Anonymous UUID: F6D50A8A-F4DF-3614-6A0B-CE4C30343769

  Crashed thread: 0 dispatch queue: com.apple.main - wire

  Exception type: EXC_CRASH (SIGABRT)

  Exception codes: 0 x 0000000000000000, 0 x 0000000000000000

  Request for clarification:

  termination with eception exception of type dvacore::filesupport:dir_create_exception: $$$ / dvacore/filesupport/DirCreate = the directory ' @0 ' could not be created. " Please check the rights of protection or permission from parent directory.

  Abort() called

  If you have Adobe Application Manager or older Adobe Creative Cloud app, please try to update to the latest Adobe Creative Cloud app.  To see the update prompt, you may need to quit and then relaunch the application Adobe Application Manager or Adobe Creative Cloud.  Upgrade to the latest creative cloud app can help solve this problem.

• problem: import the image sequence into adobe media encoder

  Hello

  have a problem with adobe media encoder CS6, change the display Format to 25 time frame in the preferences of media coder, I import a series of TGA (170 images) to media encoder in an image file TGA sequence, the series generated from 3D applications Max and ToonBoom, specification of TGA series 1080 50i "1920 X 1080 - high filed - 25 frames per second. When I import the sequence, encode media recognize the sequence as 1920 X 1080 - progressive - 29.97 FPS, to interpret the window images options I change the settings of the upper sequence deposited - 25 fps, and I export to quicktime mov 1920 X 1080 - class top - 25 fps uncompressed

  the problem:

  mov file is 06:20 and it is right for the 170 25 fps calendar but mov file does not contain the tga series image, image freeze in time code 05:16 (number 142 of the framework) and duplicate the 142 image to the rest of the video file

  If I do not change the pace to interpret the window options images for the tga sequence what media encoder recognizes as 29.97 FPS mov file contain all TGA images, but with a duration of 05:16 which not 25 fps

  in adobe media encoder CS5.5 I don't get this problem at all

  1. How do I solve this problem?

  2. how to force CS6 adobe media encoder to recognize the image sequence imported as rate of 25 fps?

  Windows 7 Ultimate SP1, Adobe Creative Suite Master Collection CS6

  Thank you

  Post edited by: yas1amin1mah

  "Film" is finally fixed in November 2013 video updates of creative cloud. If your version of Premiere Pro and SOUL is or more 7.1.0 everything should work as expected. But don't forget to actually perform "Film" on your source in first Pro CC or CC SOUL that, otherwise your sequence of images will continue to be interpreted as 29.97 FPS by default.

• Adobe Media Encoder Export Settings window size problem

  Any help on this would be appreciated: I use a MacBook pro, osx 10.6, CS4 Web Premium. I used to have a connected external monitor, which had a much higher resolution, so when you use Adobe Media Encoder I have to click the button settings on a video to get the export settings window, then stretched from the window of export settings for the size of my external screen. Now, I use my laptop computer, and export settings window does not resize top buttons left to adjust it to the size of my laptop and the low third export settings window get cut so I do not see the ok/Cancel buttons etc.

  I tried re-installing media encoder (via reinstalled flash using CDs) to try to 'reset' the window sizes, does not solve the problem.

  If anyone knows of any other preferences or something that I could remove to solve this problem, I can be grateful.

  Yes, I received the same answer. This means that adobe don't use OS native windows (shame on them!). I just tried something with CS4 that worked, however. Try this:

  Stop Media encode

  Go to UserHomeDirectory > library > Preferences > Adobe > Adobe Media Encoder 4.0 > and delete the file called "AMEPrefs.xml" and "AppPrefs.xml".

  Then restart Media Encoder. For me, this reset the window size and placement. I tried to move the window of export settings down to half of it was above the bottom of the screen. Once I deleted those files and rebooted, the window was smaller and repositioned.

  If this does not work, try to download the demo of this product:

  http://irradiatedsoftware.com/sizeup/

  It is said that Adobe programs are programs of "disorder", they won't probably resize, but they should at least move. If nothing else, maybe you can move the window value is negative (upwards) so that the resize handle is visible, then move it down so that the header bar is visible again...

• Adobe Media Encoder CC 2015 slow rendering time

  Hello!

  I'm new to video editing in general, but I'm quite intimate with the PC hardware so here.

  Specifications:

  • The stock of 4770K i7, no thermal regulation speed
  • 8 GB 1600 MHz CL9 DDR3 RAM
  • GTX 780 + 170 MHz clock and 110% limit/95 degrees C temp power target
  • Driver 368.39 used
  • 3 x Samsung 840 EVO (no raid)
    • Windows 10 64-bit running off SSD1
      • PE/AE/SOUL installed on this drive
      • Cache / Scratch areas on this drive
      • Images under development
    • SSD 2
      • Games
    • SSD3
      • Games

  I save images using shadowplay NVIDIA from a 75 Hz screen 2560 x 1080. The output file is a 1920 x 1080 60 fps 35Mbps bitrate H.264 MP4 file. (1920 x 810 with black bars).

  I would add that sequences Adobe Premiere elements 14, do any editing that I have to do, and then export it to a file of bitrate MP4 1080 p H.264 12Mbps. The rendering process usually take around 10-12 minutes to 6 minutes video.

  I then add this file to output in Adobe After effects CC 2015, create a composition with drag and create a button, add a few layers of text and export it via Adobe Media Encoder CC 2015 (AE supports native H.264 from what I understand) with the SAME PARAMETERS. But this time, and I estimate that I type here, render times are 40 minutes.

  I ran a few tests and in the course of the first to make the CPU turns to about 80% CPU and the use of 1.8 to 2 GB, as I watch often some youtube in the meantime, so that understandeably not 100%. However, to the course to make AE/SOUL, le CPU CPU remains at about 30% CPU and 1.8 GB ram usage. With the help of the Mercury Playback Engine GPU Acceleration (CUDA) I expect to see more high on my GTX 780 loads, but he is 2-3% of load, so anything.

  Since my render outputs are (to the best of my knowledge) identical between the EP and shall return AE/SOUL, it seems that the use of material by SOUL is in this case. Other posters have suggested that some effects require the previous frame to be returned to pass, but I have not used such effects, are limited to simple text.

  So what's happening? I would appreciate any insight you have on this and I stand ready to provide more information that you need.

  Kind regards

  Corentin Robin wrote:

  First of all, wow. Thank you so much for the depth and quality of your response! If everyone had that kind of mentality, forums would be a very different place...

  No problem! That's why I'm here.

  It is certainly useful that you said your question clearly, with a lot of info and he asked respectfully. Quantity of, "why his does not work u should help me solve this NAOW! 1. 1. ' messages with no information is astounding.

  Corentin Robin wrote:

  I'll try to be to condense my game data on a single disk or both and use the third exclusively for editing. Or I could buy a new one, if the budget allows.

  This would be ideal. In my freelance studio, I have three separate units

  1. OS/software
  2. Footage
  3. Cache (if there are different types of player, it should be faster than you [I know your are currently all the same, it's more for future fans forum])

  It will probably not help much for the rendering speed, but it should help when you're interacting.

  Corentin Robin wrote:

  Before moving on to something else, I want to explain what I'm doing with text. I add text and overlay video, with sometimes a few very basic motion tracking (I can't forget this feature if I need). To the best of my knowledge, PE lets just add a black screen with text over time, like on a Blackboard for example. No text overlays/over-the-video (if it has no meaning...). So respect that, Premiere Pro have these features? If so I could make the switch.

  Certainly, you should stop using the Premiere Elements and start using Premiere Pro. Not only it gives MUCH more flexibility in the work, but you can layer objects of type as much as you want on top of your film.

  He was also transparent enough with AE. By example, if you have a shot that you want to add text, you could cut the part that would have text and simply right-click and choose "replace with After Effects composition. That images will be replaced with a dynamic link to a model of EI that already contains the images that you are handling. You save your AE project and results will be displayed immediately on the first! It's really convenient. If you want to keep this direct link, you can. Or if you are sure you are finished with AE work and wants to read smoothly at first, you can choose to make and replace it. It restores an intermediate file to AE and replaces the model tied first with her. VERY useful feature.

  If you keep track of movement, you probably want to use AE. Although you can make an animation in Premiere Pro, AE is much more suited to do. And if you start to get really fancy, you probably want to do some rotoscoping too.

  Corentin Robin wrote:

  I understand that EI requires much more accurately, and the way you explained it enabled me to understand one of the big question I had with her, which was "why reading in real time is so difficult in AE? You answered that perfectly, cheers!

  There is much more detail in the fact that I could get! Basically, AE must first build a cache, and then he reads. Maybe I should have said that. It is even simpler and shorter!

  Corentin Robin wrote:

  On the issue of compression, I realized that the work of a compressed codec is not ideal. My gross output of Shadowplay file was indeed H.264 because I believe that is the single output file, it allows. I don't think I can do without shadowplay for now because it has unique characteristics which cannot be replaced:

  • For extremely low hardware with Nvidia drivers
  • Ability to retroactively save a video after an interesting "keep-worthy" event, to avoid recording 24/7 in the hope of something interesting

  Those who do not sound like some very useful features. Just make sure that you get quality settings in the codec to achieve a data rate as it allows.

  Corentin Robin wrote:

  Also, to continue on the issue of compression, I got mixed responses regarding this. Some, like you, would say that working with H.264 sacrifices quality and performance, but some say that it is not a problem since the youtube compression will be severely disfigue the file in any case.

  YouTube can recompress, Yes. But if so, it adds ANOTHER layer of compression. That would be an argument even more important to preserve the quality of your side as much as possible.

  Corentin Robin wrote:

  I think my question would be: I would win a much higher quality using Fraps/Dxtory where I can control the settings of the raw images (keeping in mind I lose the comfort of ShadowPlay) even though the compression of Youtube should (I think?) disfigure this film?

  I think that the benefits of ShadowPlay outweigh the concerns that I had about compression in only one step. I still say don't do any other steps in making H.264s again and again that you transmit your project between applications. If you need to make something (you won't have to if you start to use together the Premiere Pro and AE), renders an intermediate codec until you create your deliverable.

  Corentin Robin wrote:

  So, keeping in mind of all of your suggestions and the constraints I have / has chosen to conform to, I should:

  • Have the work files on a separate disk, with areas scratch on this drive or free
  • Replace PE PP to eliminate the need for the AE and have only a single record
  • Since a single rendition is necessary, it is therefore more a real need for an intermediate codec low compression/lossless

  Yes. Although, you can still use AE, you have eliminated the need to make the intermediate files if you use Premiere Pro and AE set.

  In addition the Dynamic Link workflow I mentioned, you can also (once you have finished your editing in Premiere Pro), your Premiere Pro project import into AE. Use import > import Premiere Pro control project. She puts your complete sequence in AE with each cut on its own layer. You really need to do if you started to do really complex with your AE work if.

• Adobe Media Encoder has encountered an unexpected error and cannot continue.

  Adobe Media Encoder has encountered an unexpected error and cannot continue, is the message I see displayed when I go to open Media Encoder. No errors, nothing to verify code. This seems to be a wide response. My CC is updated and are therefore all my programs. I really enjoy using this program, so I look forward to solve! Please help me. I'm on Windows 10. I'm not sure if I used the app since my upgrade to Windows 10.

  

  I had this problem too, uninstalled and reinstalled nothing is done and has been subject to clean my entire setup as suggested. However, I read somewhere that the removal of the:

  C:\Users\ USER nameMedia \Documents\Adobe\Adobe encode

  Directory would be useful, and it worked for me - replace USERNAME with your directory name of the account (username).

  I have saved everything beforehand and reloaded just the presets (by copying the directory C:\Users\USERNAMEDocuments\Adobe\Adobe Media Encoder\10.0\Presets from the backup in the directory\Documents\Adobe\Adobe Media Encoder\10.0 C:\Users\USERNAME, overwrite the PresetTree.XML file) and all is well.

  SOUL was flaky on three machines, through many versions. When it works it's great, but my experience gave me a general lack of confidence in the app less recently, so I was a bit of relaxation, but the latter takes me right back to where I was. What a shame.

• Adobe Media Encoder not using GPU at all for H.264 encoding

  So I have a strange problem, it seems SOUL refuses to use the GPU for transcoding - I have a minute 9 4 k file I need to transcode and it takes more than an hour on a very fast machine. I tried other formats and files of that specific file and nothing does the GPU at all (using GPU - Z to monitor the load). Specifically trying to get DNxHR or DNxHD files in H.264 VBR 2 pass codec

  Machine: hex 3960K core i7 core cpu - GPU installed: ti 980 GTX / GTX 1080 - 64 GB RAM Win 10 64 pro

  -First pro uses the GPU (actually 1080) for CUDA acceleration video

  -J' tried to disable 1080 GTX in Nvidia with SOUL Panel (setting preference CUDA at 980ti, as I know, pascal is perhaps not compatible yet)

  -J' original CC, no luck tried versions of SOUL

  -J' tried transcoding other types of files in the case where this was a problem of specific file (animation, cineform, etc.) no luck

  My gut tells me it's maybe a CUDA or OpenCL / OpenGL / DLL problem.

  I had CUDA installed 8.0 for use with Octane render, but uninstalled and it makes no difference

  maybe try a CUDA 7.0 installation? that would help? Any other suggestions?

  Hello tstopdigital420,

  Is the GTX 980ti supported for H.264 encoding in Adobe Media Encoder or not? I thought I had read that it was, but maybe I'm wrong. IF not I'll talk accordingly.

  Parenthesis - anyone knows of other software that supports rendering GPU accelerated by CUDA h.264?

  I think you're under the false impression that the GPU speeds up encoding H.264 exports. It does not, but is a feature that is often requested.

  Encoding is a process that focuses on the CPU in Premiere Pro and Adobe Media Encoder. The GPU accelerates certain elements in the entire export process, but not the encoding itself.

  The GPU will accelerate what follows in the export process: scaling, conversion of the image, blending modes, deinterlacing and color space conversion. The GPU will also speed up the processing of GPU based video effects, including the effect of color Lumetri.

  Example:

  • If you are encoding a file of 4K in a file of HEVC H.265 4 K, the GPU acceleration is not involved in the export process because no scaling has been used.
  • If you are encoding a file of 4K in a file, H.264 HD, GPU acceleration is involved in the export process, because the scale was necessary.

  If your GPU is disabled or "grayed out" and he has capable specifications, then this is another problem of troubleshooting.

  Thank you
  Kevin

• Audio damage when the file is exported in Adobe Media Encoder queue?

  Hey guys

  Hope you can help me with my problem...

  I'm fairly new work in After Effects, so I might have too have it explained in detail.

  I am currently working on several animations for the customer, where I did the visuals and got audio lying elsewhere...

  There have had no problems with the audio before the lengthening...

  When I play the audio (wav file) new in Quicktime format, there is no problem at all - it's the same for when I play the audio in AE, no problem either...

  BUT when I export the files through Adobe Media Encoder queue (h:264 - mp4) audio is corrupted and when played in Quicktime,.

  the last seconds is played at least twice, just to repeat... I tried with 2 of 5 files, and both were corrupted, with the same error in the end...

  I can't know if the files are corrupt (the guy who fixed them) in a way that he doesn't ' watch that "when files are exported through AMECQ...

  Or if I just do it wrong... I worked at AE for about 5 months, so I don't know yet of all the parameters, etc...

  Hope you can help because it is an urgent task and there is no one else in the office that I work, knows nothing about AE... Haaalp!

  Thank you

  Katrine

  This problem is fixed in update fixes after effects CC 2015.3 (13.8.1). This update, available now, can be installed by using the creative Office Cloud app, or by choosing Help > updates within any Adobe application.

• Cannot open preferences of Adobe Media Encoder

  I have a problems with the encoding, so tried several relocations. Finally managed to do work by removing only not preferences on reinstall it. However, I am still unable to open the preferences. I'm going to Media Encoder CC > Preferences... and nothing happens. It's using the latest version of SOUL CC (2015.3) on Mac OS El Capitan (10.11.6). Everyone knows this?

  Hi Jayne,

  You have an external monitor connected?

  Also, try the following steps:

  Go to the following locations:

  1 location: In the Finder, click go > go to folder > ~/Library/Application Support/Adobe

  Situation 2: Go > go to folder > ~/Library/Preferences/Adobe

  Location 3: Documents > Adobe

  Everywhere, rename the folders 'Adobe' to 'OldAdobe '.

  Launch Adobe Media Encoder, accept the license agreement and see if it works.

  Note: You will lose your customized workspaces and keyboard shortcuts.

  Thank you

  Ilyes Singh

• Adobe Media Encoder CC2015.3 stuck in reading XMP

  I'm really really frustrated with Adobe CC bugs.

  I just formatted and reinstalled all (Adobe CC2015.3) on my new PC:

  -10 Windows

  -intel I7 - 6900K

  -128 GB DDR4 RAM

  -OS on a GB 512 m2

  -Project files on two SSD RAID 0.

  Now, when I send my soul and start the queue, SOUL rest hung on "reading XMP" for like an hour. After that, he moves and restores, but once the sequence is complete, it restarts to read XMP...

  You do understand that I need to export 70 sequences (which take 5 minutes each) and I can't wait for this 100 hours just to read XMP SOUL!

  I also tried the following in the SOUL: edition-> Preferences-> metadata-> set to none (no metadata export) all fields

  But it does not work.

  I read ALL the threads on this subject, without finding any solution.

  Please help me, I'm going to face a huge backlog that will make our customers very angry...

  Thank you

  Hi, thanks for your answer! I just finished a call with the help of Adobe and we tried your suggestions with no result.

  Moreover, after an hour of troubleshooting came us to this conclusion:

  The problem may be related to the fact that this project was converted in to CC2015.2 under Windows 7 CC2015.3 in Windows 10. It is unclear why this is happening and it seems that there is no solution to this. They said that if I create a new project from scratch I shouldn't re-encounter this problem.

  However, we found a working solution:

  Put out the sequence you want to export, click on file > export > selection as a Premiere Pro project (I have the Italian version and I translated it here on the fly... not sure whether this is in fact the correct translation) and save some part of these projects.

  Then, open the project just created, export the sequence on Adobe Media Encoder, click the game and this is! Loading XMP spend 1 hour to like 3-5 minutes (acceptable).

  Well... it's a workaround, not a solution. But it works a little bit.

  I'll let you know if I have other problems with new projects.

• Troubled video export - CC animate Adobe and Adobe Media Encoder

  After you have created a simple animation in Adobe animate CC, I want to export to a video file. Given that the export will result in one. MOV file, it requires Quicktime.

  But I get messages from the CC animate and Adobe Media Encoder that the file is unusable, see attached screenshots.

  

  

  

  Is it because that I Don t have Quicktime installed on my computer?

  And one more question: as Microsoft announced that Quicktime player is a risk to security, how can we, who uses a Windows platform, use CC animate it s potential, if Quicktime is required as support software?

  Is it perhaps other ways to convert your animation animate CC for a MP4 or other formats, to breast to animate it CC?

  What other software do I need to convert a video animation file?

  Hardware and software:

  HP laptop

  Microsoft Windows 7 Enterprise

  Intel Core i7 - 4800MQ CPU 2.70 Ghz

  16 GB memory

  How works the video export is incredible. It can control how the code real time based animations are rendered. It is not surprising that he needs QuickTime to render so well. I think that for now you don't have a choice but to install QuickTime.

  The latest QuickTime Player may have security problems may relate more to XP users. The issue in the news was reported in November and January, Apple released version 7.7.9, to deal with the issues who read as they are the same ones. But this version is not compatible with XP.

  As you are on Windows 7, you can install the 7.7.9 version and be pretty up to date with security patches. If new questions rise, and suppose that Apple do not release a patch, make sure just that QuickTime is not configured to be Media Player by default and not go search the web looking for examples of QuickTIme sequences that are on questionable web sites.

  In your Animate/video workflow, you have no reason to open QuickTime Player itself, or to be sequences QuickTime viewing in a browser, so I'm sure that you'll be safe.

  Another tip, the default export quality is average. If you put this line of code in the first frame of the timeline:

  internship. Quality = "best";

  the video quality will be much better. In addition, putting bitmaps to be lossless and allow smoothing. Even if the SWF from the scene becomes too demanding play, the exported video will be perfect.

• Different plan back color between the composition and rendering after adobe media encoder

  I discovered after effect...

  I have a problem of correspondence between the composition and the final rendering through adobe media encoder

  The color of the background composition of Loire (regardless of color) and always a background BLACK after the adobe media encoder

  

  Despite several manipulations by changing the settings I can't solve the problem.

  A little help would be welcome, thanks

  The composition background color will never surrender.  Hug composition background color will never, not even with the record locator.  The background is transparent and will always be unless you fill it with pixels. Unless you choose a format that supports Alpha channels, Alpha channels will make always black. Media players will always play a movie with a black background with alpha channel. If you want a yellow background, you will need a solid yellow or yellow shape on the bottom of your model layer.

• I tried to make a Time lapse video, but I can not choos "adobe media encoder" how to fix this?

  I tried to make a video for a time-lapse, but I couldn't choose "adobe media encoder", how can we solve this problem, I tried to download from Adobe but he coulded be installed.

  CS6, CC of Photoshop, Photoshop CC 2014 and 2015 CC Photoshop have a subset of the Adobe Media Encoder.  You should be able to make a video action your Timeline video and image Animation timeline.  Here I show an Animation of image exported in the form of video using a predefined Adobe Media Encoder which is part of Photoshop.