Adobe Media Encoder problem suddenly made with CL open

After update for first Pro CC 2015.1 - 9.1.0 (174) man and Media Encoder 2015.1 Build 9.1.0.163 I am facing a problem of rendering to H.264 format. I get the message "error compiling Movie - unknown error". However, when I spend "Mercury Playback Engine (OpenCL) GPU acceleration" to "Mercury Playback Engine software" only the same images makes it flawless. Of course, it takes about twice as long. Even abroad, the same images will make to ProRes using GPU acceleration. Here's my hardware features:

iMac (retina 5K, 27 inches, end of 2014)

Intel Core i7 4 GHz processor

Memory 32 GB 1600 MHz DDR3

Graphics card AMD Radeon R9 M295X 4096 MB

OS X 10.10.4


I tried rendering on another drive and the same failure occurs. I tried to export directly from Premiere Pro and the same thing happens.


Any thoughts?


Thank you

Aviva



Workaround solution discovered!

I went through the clouds creative and found that I could turn the clock back to the latest version (December 2015) SOUL the previous SOUL CC 9.0.0.222 CC. (It's a bit buried in 'Previous Versions') Automatically downloading trashes newest version and install the other oldest.

I threw the last first Pro CC - 2015.1 9.1.0 174 (Build). I chose the same piece of the timeline to compress with the same parameters of H.264 which had been at fault, he gives and launched SOUL 9.0.0.222 changed the rendering engine to the Mercury Playback Engine GPU acceleration, started the render and crossed my fingers. (I didn't hold my breath.) I was 39 minutes of video).

And it worked!

I had not changed anything else. I'll do some additional testing, but for now - because of the length to make it - I'm sure that this workaround is solid. The tricky part is to find the old version of SOUL on creative cloud.

Aviva

Tags: Premiere

Similar Questions

  • Adobe Media Encoder CC does not open

    I use an iMac with OS X 10.9.5 2014.

    Everytime I try and open Adobe Media Encoder it starts loading and then open it I get an error message: Adobe Media Encoder has encountered an unexpected error and cannot continue.

    I tried to uninstall and reinstall a couple of times but without success. This is the first time using the program so it has never been opened successfully before.

    Can anyone help?

    Thanks in advance.

    Hi Steve,.

    Try this: first Pro CC, CC 2014, 20141 freeze at startup or crashing everything working (Mac OS X 10.9 and later)

    Thank you

    Regalo

  • Could not complete the command of video rendering due to a problem with Adobe Media Encoder.

    Hello, I use a macbook pro retina and before I was able to make the video without problem, and now it is popping up.  I tried to remove and reinstall photoshop, but it was not useful. I would appreciate help or advice.  Thank you!

    Here is the error message I get:

    Could not complete the command of video rendering due to a problem with Adobe Media Encoder.

    Maybe try to download from this line:

    https://creative.Adobe.com/products/Media-Encoder

    If this does not work, you might want to try reinstalling the Psalm

  • Problem starting with adobe media encoder on mac

    Adobe Media still does not start on Mac by this error:

    Process: Adobe Media Encoder CS6 [553]

    Path: / Applications/Adobe Media Encoder CS6/Adobe Media Encoder Media CS6.app/Contents/MacOS/Adobe encode CS6

    ID: com.adobe.ame.application

    Version: 6.0.2 (6.0.2.81)

    Code type: X 86-64 (Native)

    Parent process: launchd [142]

    Responsible for: Adobe Media Encoder CS6 [553]

    User ID: 501

    Date/time: 2014-02-18 11:04:24.447 + 0100

    OS version: Mac OS X 10.9.1 (B 13, 42)

    Report Version: 11

    Anonymous UUID: F6D50A8A-F4DF-3614-6A0B-CE4C30343769

    Crashed thread: 0 dispatch queue: com.apple.main - wire

    Exception type: EXC_CRASH (SIGABRT)

    Exception codes: 0 x 0000000000000000, 0 x 0000000000000000

    Request for clarification:

    termination with eception exception of type dvacore::filesupport:dir_create_exception: $$$ / dvacore/filesupport/DirCreate = the directory ' @0 ' could not be created. " Please check the rights of protection or permission from parent directory.

    Abort() called

    If you have Adobe Application Manager or older Adobe Creative Cloud app, please try to update to the latest Adobe Creative Cloud app.  To see the update prompt, you may need to quit and then relaunch the application Adobe Application Manager or Adobe Creative Cloud.  Upgrade to the latest creative cloud app can help solve this problem.

  • Adobe Media Encoder - General encoding problem

    I've just updated yesterday first and Adobe Media Encoder and experiencing major issues with the SOUL.

    In short, I'm trying to convert a video into ProRes 1920 x 1080 for a H264 for web, something I've done a thousand times. Although, I can't start the queue. When I click the 'green' or press 'return' nothing happens...

    I tried other source files, adjusted the format/screening/way out to many different settings/paths and restarted my computer several times and the software... Yet, I still cannot start the queue with ANY file/setting.

    I use first and SOUL for over 4 years now and have never had a problem like this... Help!

    End of 2013 MacPro

    It seems that your preferences has been corrupted somehow. Could share you with us?

    They are located in the folder "Documents/Adobe/Adobe Media Encoder.

    If you delete this folder, this problem should be resolved for you.

  • Adobe Media Encoder will not support HEVC suddenly

    So I dig the 2015 CC media programs now since the launch, but SpeedGrade had problems and now suddenly Media Encoder problems for me also, it used to support the HEVC/H.265 very well a few weeks ago, but now he usually work any more after I have updated to update to the latest version Premiere Pro is in the latest version and supports the HEVC codec very well but Media Encoder refuses to support it, I also don't have MXF OP1 wrapping it with XAVC and AVC codecs.

    Someone has an idea, what happens? I tried to uninstall and reinstall the program, but it keeps installing the latest version, so I tried the standalone version of it using the first version of the Media Encoder and it still doesn't work. What happens here?

    The program gives me the following message every time I try to export a source HEVC project. This file requires the HEVC codec

    Hi SMGJohn_EU,

    It seems to be question of license. Can please check "reset you license information" in this article.

    Thank you

    Regalo

  • First and Adobe Media encoder crashing with the module KERNELBASE. DLL

    I have 2 computers windows 10 crashing while selecting a folder in the window of browser Explorer of files within these programs. These machines is 2 weeks, with 10 Pro from the start windows. The other machine has 3 months with windows 7 upgraded to Win 10.

    Machine 1

    ASUS X 99-Pro

    Six Core i7

    32 GB of Ram

    GTX 980

    Intel 750 PCIE SSD


    Computer2

    ASUS Rampage IV

    Six Core i7

    64 GB of Ram

    GTX 780

    Samsung 1 TB SSD PRO 850





    Name of the failing application: Adobe Media Encoder.exe, version: 9.1.0.163, time stamp: 0x564db283

    Name of the failed module: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f38c3

    Exception code: 0xe06d7363

    Offset: 0x000000000002a1c8

    ID of the process failed: 0 x 4150

    Start time of application vulnerabilities: 0x01d136ce9193dbc6

    The failing application path: C:\Program Files\Adobe\Adobe Media Encoder 2015\Adobe Media Encoder.exe CC

    Path of the failing module: C:\WINDOWS\system32\KERNELBASE.dll

    Report ID: 3725abd1-4ce3-44bc-97d0-f44f2a9ec7a5

    Faulting full name of the package:

    ID of the failed package-parent application:

    Name of the failing application: Adobe first Pro.exe, version: 9.1.0.174, time stamp: 0x564dce25

    Name of the failed module: KERNELBASE.dll, version: 10.0.10240.16384, time stamp: 0x559f38c3

    Exception code: 0xe06d7363

    Offset: 0x000000000002a1c8

    ID of the process failed: 0x3c74

    Start time of application vulnerabilities: 0x01d136cc8be4d555

    The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro 2015\Adobe first Pro.exe CC

    Path of the failing module: C:\WINDOWS\system32\KERNELBASE.dll

    Report ID: f4c46647-06bd-4e15-a3ac-13a2433d77f1

    Faulting full name of the package:

    ID of the failed package-parent application:

    Thank you Lord! SOLUTION AT LAST!

    After having been informed by tech adobe support that: "I'm sorry, but this is a file from the base of the core of the system, we cannot do much."

    I decided that I was going to test each component in user accounts and find the culprit manually.

    I have studied everything that I could all kernelbase.dll NTUSER.dat and parameters of the first.

    From what I could gather kernelbase.dll if crushed more often when the 32-bit and 64-bit settings are not configured right.

    I downloaded Registry Explorer 0.7 and analyzed a new vs account a "corrupted".

    I discovered that windows keeps a record of the last access programs via OPEN/SAVE location.

    It is located in:

    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSavePidl MRU\prproj

    To solve the problem:

    It comes to registry changes, do at your own risk!

    1. Create a new user account with admin rights. I'll call it "AdminRescue".
    2. Connection in "AdminRescue" and open first cc, check that the problem has disappeared.
    3. Now you could start using the new account and forget the old, but I find myself that making 3 times in 4 months, the issue will come back again.
    4. The solution is to runREGEDIT under the new account that you created.
    5. Go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSavePidl MRU\prproj
    6. Select prproj and export it to a disk usb or c:\adobefix
    7. Disconnect from the new user account and log in to the old damaged account
    8. Run Regedit
    9. Go to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ComDlg32\OpenSavePidl MRU\prproj
    10. Select prproj and Delete
    11. Select OpenSavePidMRU and import the regkeys exported in the new account. located in the usb or c:\adobefix
    12. FIXED!
  • Rendering of the texts of the composer issues each line with Adobe Media Encoder

    I find the paragraph of text defining "Each Adobe line Composer" a huge time saver when dealing with large amounts of text in the aftermath. I rarely have to do manual breaks follow-up or line to make look it good, rather than working with the standard single-line composer.

    The problem is that when I give thanks to Adobe Media Encoder (which I have to do because they removed H264-mp4 AE:s internal renderer support) the text is treated as a single line of typeset text. If the final result does not resemble my AE project.

    I found two solutions to this problem:

    1. make a video file without loss in the AE render engine and then compress him with Media Encoder. It takes more time and HARD drive space, and it did not allow me to continue working at AE while rendering.

    2. only use single line text composed and make all the settings manually, the old school way. It would not be a problem if I had not already used and fell in love with, the option of each line.

    Is there someone who can think of a third and better preference, solution?

    I use both CC 2014 of AE and AMC.

    Looks like you have found a bug that has never bitten me before and has nothing to do with h.264 compression. Here's the rendering of your text to a tiff file.

    I have filed a bug report and suggest you do the same.

  • problem: import the image sequence into adobe media encoder

    Hello

    have a problem with adobe media encoder CS6, change the display Format to 25 time frame in the preferences of media coder, I import a series of TGA (170 images) to media encoder in an image file TGA sequence, the series generated from 3D applications Max and ToonBoom, specification of TGA series 1080 50i "1920 X 1080 - high filed - 25 frames per second. When I import the sequence, encode media recognize the sequence as 1920 X 1080 - progressive - 29.97 FPS, to interpret the window images options I change the settings of the upper sequence deposited - 25 fps, and I export to quicktime mov 1920 X 1080 - class top - 25 fps uncompressed

    the problem:

    mov file is 06:20 and it is right for the 170 25 fps calendar but mov file does not contain the tga series image, image freeze in time code 05:16 (number 142 of the framework) and duplicate the 142 image to the rest of the video file

    If I do not change the pace to interpret the window options images for the tga sequence what media encoder recognizes as 29.97 FPS mov file contain all TGA images, but with a duration of 05:16 which not 25 fps

    in adobe media encoder CS5.5 I don't get this problem at all

    1. How do I solve this problem?

    2. how to force CS6 adobe media encoder to recognize the image sequence imported as rate of 25 fps?

    Windows 7 Ultimate SP1, Adobe Creative Suite Master Collection CS6

    Thank you

    Post edited by: yas1amin1mah

    "Film" is finally fixed in November 2013 video updates of creative cloud. If your version of Premiere Pro and SOUL is or more 7.1.0 everything should work as expected. But don't forget to actually perform "Film" on your source in first Pro CC or CC SOUL that, otherwise your sequence of images will continue to be interpreted as 29.97 FPS by default.

  • Adobe Media Encoder Export Settings window size problem

    Any help on this would be appreciated: I use a MacBook pro, osx 10.6, CS4 Web Premium. I used to have a connected external monitor, which had a much higher resolution, so when you use Adobe Media Encoder I have to click the button settings on a video to get the export settings window, then stretched from the window of export settings for the size of my external screen. Now, I use my laptop computer, and export settings window does not resize top buttons left to adjust it to the size of my laptop and the low third export settings window get cut so I do not see the ok/Cancel buttons etc.

    I tried re-installing media encoder (via reinstalled flash using CDs) to try to 'reset' the window sizes, does not solve the problem.

    If anyone knows of any other preferences or something that I could remove to solve this problem, I can be grateful.

    Yes, I received the same answer. This means that adobe don't use OS native windows (shame on them!). I just tried something with CS4 that worked, however. Try this:

    Stop Media encode

    Go to UserHomeDirectory > library > Preferences > Adobe > Adobe Media Encoder 4.0 > and delete the file called "AMEPrefs.xml" and "AppPrefs.xml".

    Then restart Media Encoder. For me, this reset the window size and placement. I tried to move the window of export settings down to half of it was above the bottom of the screen. Once I deleted those files and rebooted, the window was smaller and repositioned.

    If this does not work, try to download the demo of this product:

    http://irradiatedsoftware.com/sizeup/

    It is said that Adobe programs are programs of "disorder", they won't probably resize, but they should at least move. If nothing else, maybe you can move the window value is negative (upwards) so that the resize handle is visible, then move it down so that the header bar is visible again...

  • Adobre Premiere Pro CC (single application) comes with Adobe Media Encoder?

    Hello

    I wonder if I just buy Adobe first Pro CC, as a single application, if I have access to Adobe Media Encoder? I'll have to buy the package with all applications?

    Best regarts

    Goncalos

    If you need only Adobe first Pro & Adobe Media Encoder, you don't need the full package.

    Thank you

  • Computer crashes when exporting with Adobe Media Encoder

    Hi, whenever I start to export via media Encoder, my computer kind of freezes... I am not able to change or even to use no matter what other applictions when exporting with Adobe media encoder. It didn't happen with the old version CC7. All advice please? Very frustrating.

    Hi Henen,

    Hi, whenever I start to export via media Encoder, my computer kind of freezes... I am not able to change or even to use no matter what other applictions when exporting with Adobe media encoder. It didn't happen with the old version CC7. All advice please? Very frustrating.

    Press SHIFT when you start the program. If this does not work, please contact support at this link: http://bit.ly/PPro-support

    Thank you

    Kevin

  • No layer of setting Audio and missing on Adobe Media Encoder export?

    I have a problem with Adobe Media Encoder.

    I tried rendering on a 03:14 video .mp4 (Youtube 1080 p) and Facbeook 720 p presets and is not make properly. The audio is always completely silent, and among the adjustment layers is rendered.

    When I made a (absolutely freakin ' huge) .mov using Render tail to After Effect, it works fine.

    Anyone know what is happening?

    Update: Solution found. Apparently, I need to clean the media cache, so it can rebuild.

  • Error: "Quicktime may need to be installed in order to display or to convert the video in Adobe Media Encoder.»

    I'm trying to export a Flash video. I get this message

    "Quicktime may need to be installed in order to display or to convert the video in Adobe Media Encoder."

    Despite the error message, it "seems" and spits a mov file, but only the audio crosses (the video is all black).

    I use Flash Professional CC, but older versions (CS6) seem to have the same problem.

    Some tips on how to export as swf no Flash?

    Thank you!

    I would still choose not to send the video through Adobe Media Encoder, which can stop the error message.

    What is your scenario? Video export cannot export integrated H.264 video. If you do animation and audio to go on top an existing H.264 format video, export, but make sure the alpha box set when exporting. Then, you can combine the old movie H.264 with the animation and the sound you made in Flash.

  • More than an hour sequences Audio Rendering issue in Adobe Media Encoder (of AE)

    Hello world

    I have a rendering problem when I send an After Effects composition longer than 1 hour to Adobe Media Encoder for encoding H264 files. In this case, I'm trying to make a rendering already 70 min. 23 976 fps DPX sequence combined with an audio ".wav" file in the composition and audio file H264 made by SOUL plays and spent the 'silent' 10-minute silent for the first 10 minutes is normally in the last 59 minutes and 59 seconds exactly.

    I tried every posible 'solution' (change the audio file .wav to .aiff and .mp3) and assigning more ram to Adobe Media Encoder and it restores the same every time.

    Help, please!

    Oscar.

    If you can't track down the audio problems, otherwise, you have two options. Make a codec to production at AE then compress your master SOUL production reach your subtitles (or use dynamic binding) on a lossless with alpha format in AE and marry them to the original video and audio in the body.

    In fact, the first thing I tried when would have problems audio that appeared to render a production control using a visually lossless as QuickTime JPEG 2000 format and then compressed in the SOUL.

Maybe you are looking for

  • CPU and BIOS update problem

    I have a M57P 6395 33 M system and some time ago I added an E8500 CPU, I thought it would work even if Lenovo not listed the E8200, E8400. I was a little disappointed and I still wonder WHY lenovo gets SO specific with CPU connection. I don't see why

  • How can I update my instant ink from casual to moderate use

    I signed up for [50] plan occasional pages ink instant, but I need to upgrade to [100]. How do I upgrade? Lot of info of irrelevent for all sorts of problems, but no simple solution for how to do this. All have the answer please. mission9

  • ExpressCache must start with Windows?

    For the life of me, I can't find how to prevent ExpressCache to start with Windows. There is no option in the program itself, there is no entry in MSConfig, and it is not in the startup folder in the start menu. (1) is there a way to prevent the prog

  • Why do I get several files from office?

    For some reason any in the folder owner, I not only my real desktop folder, but also another folder named "Desktop". If I open this folder, I have another folder with the name "New folder" and in this case, I have another office. Whenever I try to re

  • Analysis of the memory of Blackberry with phonegap Simulator