Adobe Reader XI will remain open.

I recently installed Adobe Reader XI. If I open the program directly or double-click a PDF file the results are identical. I briefly see the window of the empty player application, then it closes. I ran the repair function on panel without any positive result. Can someone tell me what is the problem and the solution? Thank you.

Pat, I downloaded and ran the clean utility, a then attempted to install the three versions of Adobe Reader available on the link you provided, uninstall and install necessary. I have experienced the same problem with all versions. I spoke to a colleague what was going on, and he told me reinstall Adobe Reader XI and try to start it. After you get the same result, he asked me to look at the event viewer. We have seen the entry below. I navigated to the C:\Program Files (x 86) folder \Adobe\Reader 11.0\Reader\ and double-click on the Eula.exe. It displays the end-user license agreement window, and I clicked on "accept". After doing this, I was able to start the drive without problem, and everything seems to work fine now. Pretty weird. In any case, I thought that I'll let you know in case it has provided useful information. It may be just a weirdism on my laptop. He woudn't will certainly be the first. It's a Lenovo Thinkpad and I've renamed a Stinkpad, for good reason. Thanks for your help and your professional expertise and let me know if there is anything else (newspapers, etc.) If you think that it would be useful or helpful.

Log name: Application

Source: Application error

Date: 22/03/2013-11:28:50

Event ID: 1000

Task category: (100)

Level: error

Keywords: Classic

User: n/a

Computer: Steve - Laptop.avfconsulting.com

Description:

Name of the failing application: Eula.exe, version: 11.0.0.379, time stamp: 0x505fc5b0

The failed module name: nvdxgiwrap.dll, version: 8.17.12.6802, time stamp: 0x4d962e4d

Exception code: 0xc0000005

Offset: 0x0000285a

ID of the process failed: 0x15f0

Start time of application vulnerabilities: 0x01ce2711f453dd03

The failing application path: C:\Program Files (x 86) \Adobe\Reader 11.0\Reader\Eula.exe

Path of the failing module: C:\Program Files (x 86) \NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll

Report ID: 32127b81-9305-11e2-b83a-534e57000000

The event XML:

http://schemas.Microsoft.com/win/2004/08/events/event">

1000

2

100

0 x 80000000000000

56309

Application

Steve - Laptop.avfconsulting.com

EULA.exe

11.0.0.379

505fc5b0

nvdxgiwrap.dll

8.17.12.6802

4d962e4d

c0000005

0000285a

15f0

01ce2711f453dd03

C:\Program Files (x 86) \Adobe\Reader 11.0\Reader\Eula.exe

C:\Program Files (x 86) \NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll

32127b81-9305-11E2-B83A-534e57000000

_______

Steve Schmidt

Tags: Acrobat

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