Adobe recognizes my license but my product is not on the list to activate it.
Adobe recognizes my license but my product is not on the list of Adobe products, with that I can combine my license number.
I use a PC Windows 10. I retired (removed) my XP machine and installed my copy of Creative Suite 5.5 on my new computer from my CD and the software works well. However, when I went to turn it on, Adobe recognizes that my serial number is valid... but it asking me to link to a product on a drop down menu which is not my product to this topic. My software is for Creative Suite 5.5 Design Standard. The way in which their activation page is set up... I will not be able to solve this problem on mine... and no customer service phone number is provided. I always hated what Adobe... they make it impossible to talk to someone in customer support or tech. Why not? They have not got enough of my money over the years? SIG: PO'ed in Chicago
I understand your concern, my apologies for the inconvenience caused, please follow the instructions below being available for release cat only support option, in order to communicate with CAT Team please click on the following link and then select the exact options shown in the screenshot below the menu drop-down: contact customer service.
Once connected to the cat, please let them know that you need help with unlock serial number and they will help you accordingly.
And for more information about available support options, please visit: What are my options contact?
Tags: Adobe
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