After a restoration of the system, I am unable to uninstall programs that were recovered. How can I get rid of these additional programs now?
When I try to uninstall, I get an error that says Installation Ghost "Installation log file not found", then a pop up according to the program cannot be uninstalled properly.
Hi MHyatt
You can try to uninstall these programs using Windows Installer Cleanup Utility and check.
The Windows Installer CleanUp utility: Windows Installer CleanUp Utility may be able to help. You can use the utility to remove installation information for programs that were installed by using Windows Installer. Remember that Windows Installer CleanUp Utility does not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall on.
And try this step:
1. Save the Windows Installer Cleanup Utility package on your computer
2. right click on the Windows Installer Cleanup Utility and run as administrator
3. follow you prompt in the installation wizard
4. Once completed the installation, click on Start Orb
5. click on all programs, click Windows Installer CleanUp
6. click on the programs that you want to uninstall.
7. click on Remove. Click on OK. Click exit
NOTE: We can have only a single anti-virus installed / running on your computer at any time. Conflicts, crash and freezing may occur if you have an Anti Virus installed and running on the computer.
Also run Disk Cleanup and check if it helps.
After back and let us know if it helped to solve your problem.
Thank you and best regards,
R uma - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.
Tags: Windows
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Remember - this is a public forum so never post private information such as numbers of mail or telephone!
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by clicking settings in the main window of Norton 360, disable the backup
Status indicators check box and click Close.Volunteer - MS - MVP - Digital Media Experience J - Notice_This is not tech support_I'm volunteer - Solutions that work for me may not work for you - * proceed at your own risk *.
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