After a virus, windows has lost and had a non-genuine disk
I had a virus and a disc not genuine student used to get my computer goes... windows now closed completely how to get windows xp
Lost or misplaced product key (certificate of authenticity)
http://support.Microsoft.com/kb/824433
How to get a replacement product key?
To replace a Microsoft product key, you must contact Customer Support and Microsoft. To locate the phone number, visit the following Microsoft Web site:
http://support.Microsoft.com/default.aspx?scid=fh; EN-US; CNTACTMS
For more information on this topic, visit http://support.microsoft.com/kb/811224
Tags: Windows
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Original title: after a virus, I've lost the system restore for cannot defragment now
I had a virus which caused problems one of the minor being I've lost the system tools. It now says its empty when I open it.
You don't need system defragmentation tools.
You can defragment from the hard drive, then right-click of your hard drive, properties, tools, defragment now.
Of course, you must fix your missing tools too.
Here's the easiest way I know (thank you, Ramesh):
http://WindowsXP.MVPs.org/accessories.htm
Part of the answer to the technical support engineer Microsoft does not too which make me think that the MSE has never actually tested this Board to see if it actually works or not. It's a shame.
In addition, these shortcuts are not part in the folder
in any case. These things must go in the folder for all users - if you don't want your XP to be ignored. It is a source of embarrassment. I don't know what you used to remove the virus, but I could do that at some point (soon):
Download, install, update and do a full scan with these free malware detection programs:Malwarebytes (MMFA): http://malwarebytes.org/SUPERAntiSpyware: (SAS): http://www.superantispyware.com/They can be uninstalled later if you wish. -
I've upgraded from vista home premium to windows 7 Professional and had to do a custom installation
I've upgraded from vista home premium to windows 7 Professional and had to do an installation custom and lost all my Hp software, HP Advisior, PC doctor among others. Is there a way to get them without reinstalling everything again
Here are the specifications of your HP Pavilion Media Center m8120n desktop. According to specifications, your computer comes with the following software factory installed;
Windows Vista Home Premium (32 bit)
Roxio Creator Basic 9
Roxio MyDVD 9 Basic
(Not available in Canada French) Rhapsody
Real Player
My HP Games (not available in French Canada)
Adobe Reader
Microsoft Works 8
Microsoft Office Home and Student 2007 trial edition
HP Photosmart Essential 2
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Norton Internet Security 2007 (60-day security update subscription)
HP Hardware Diagnostic tools
If you don't create HP recovery discs for your m8120n, you can buy a set of ComputerSurgeons.com for $27. You will find the software included in the HP disc #1 folder.
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I upgraded my ram and since then I have to the notifaction of non-genuine windows and can not use my PC, but a few weeks before this happened, I installed Windows Security Essentials, I read someware that if I had a none genuine product, then I wouldn't be able to uploaded this, is this true? If so, what is my next moves to make my PC work again as I don't have the product key.
Concerning
Ken
* original title - Hello, am I right in saying that if I had a non - Genuine Windows XP installed on my PC I would have not been able or allowed to install Windows Security Essentials program? *
Hi tozer,.
As you have installed windows security essentials before upgrading the RAM, you were able to install the same.
You can check the article: Genuine Windows: frequently asked questions: (Section: if my computer is running non-genuine Windows can he yet to receive critical security updates?): http://windows.microsoft.com/en-US/windows/help/genuine/faq
Also, follow the steps in the below link which will help you validate your version of Windows: Validation is as easy as 1-2-3! : http://www.microsoft.com/genuine/validate/validatenow.aspx
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I used TB on system W10, very well. MS has pushed an upgrade for W10 and it totally screwed my system. I had to reimage my system with W10. That worked well, was supposed to keep my data but amazed my programs. This turned out to be true that I reinstalled my programs and data for them were always there. I reinstalled TB, has functioned well, currently able to download all new emails, but I can't find my old emails or my old profile name. Can someone tell me where to look my old data, if by chance its still there? I guess that's all my data was still there, but you never know people with MS.
OK, think about it. Old profile is located in the Windows.old folder. You can move your old profile from the windows.old folder and place it in the current profile folder, and then go and change your profiles.ini and remove your new profile name and enter in your old profile name, then restart TB. Worked like a champ.
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Pavilion g6: my laptop stuck after its original windows is installed and updated drivers
Hello team HP;
I recently get the support of the HP team and installed my original windows 7 Home premium using my product key. Then installed the updates wireless, Internet and network at home, but in a short time, my stuck laptop and keyboard no could not work at all except the power button. Then I installed my original windows 7 Home premium and it is, I can access although I could not installed other programs and my personal ducoment.
My computer laptop detials:
Note the model: HP Pavilion Notebook PC g6
Model: g6-1320so
So please help my problems, I don't know what to do?
Thank you
Hi @EID
Thank you for your query.
I understand that you did recently resumed, reinstall your original Windows 7 with the help of HP. You were then installation updated drivers when the laptop froze and the only thing you could do was power, it works. You then reinstalled Windows 7 again, but can not install other programs or your personal documents.
Have you tested for hardware failures? Screening of hardware failures (Windows 7, Vista )
Have you checked against viruses and malware? Malicious software removal tool
Like you just HP support help with your original Windows 7 installation and the problem appeared after that, I suggest you contact HP support for assistance, especially since you have reinstalled again and are always problems.
Please contact our technical support at 800-474-6836. If you do not live in the United States / Canada region, please click on the link below to get a number of assistance for your region.
Good luck!
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Title says it all, I have had all the serv pack 3 so
If you format your hard drive and reinstall Windows, then if possible put in all day and if not because of the ethernet connection, and then try to search for devices that has problem and download their drivers.
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Windows vista installation
my computer has been repaired and reinstalled with a non-genuine version of the window. I have now the true window vista but I don't know how to do in this regard.
I just insert the disk and follow the instructions?
Hello
You need to change the Boot order to make the CD/DVD drive 1st in the boot order, then restart with the Vista DVD in the drive and follow the instructions.
http://pcsupport.about.com/od/fixtheproblem/SS/bootorderchange.htm
Here's how to do a clean install
"How to do a clean install and configure with a full Version of Vista '
http://www.Vistax64.com/tutorials/117366-clean-install-full-version-Vista.html
See you soon.
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video resolution down during or after the logon Windows 7 Pro and Ultimate
After cranking up the logon screen change video resolution of 1920 X 1080 to 1280 X 720 and I have to reset resolution then everything is OK until the next time start us
2 of my units make this one with 7 ultimate pro and 1. With the help of Acer X233HI removed the stitch as suggested by some, but nothing helps! Help, pleaseHello
Remember to make changes to the computer before this problem?
Follow these steps:
Method 1: First of all, you can try to update the latest driver for your graphics card video card and check.http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly
Method 2: As you are facing this problem on Windows 7 Pro and Ultimate, it might be possible that a program that is installed on both the computer cause this problem.
To help solve the problems, you can start Windows by using a minimal set of drivers and startup programs. This type of boot is known as a "clean boot". A clean boot helps eliminate software conflicts
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135If the display works fine by disabling all third-party services, you follow the steps in the article to elimate the service that is causing the problem.
Note: after a repair, put the computer into normal mode. Follow the instructions in this article. -
Original title: reinstallment recent Windows vista has me to the maximum capacity of my hard disk (80.0 gb) why? __
I recentlyreinstalled my windows vista, everything seemed to look and will work perfectly, so I decided to see how much space was left on the hard drive. My surpise there was only 3 GB of 80.0 gbhard drive. Now I'm sure that you would agree wiyh me and say that there is something wrong when installing on if so what can I do about it? You, I noticed there are some files like programs program then theres (86) below I see only in a few different places, as well as many files sent a text message if they are from my old program as if they never got deleted or formatted.
Thanks for listening
Hello
· Did you do a clean install of Windows Vista without formatting?
· How many letters pilot are there on the system, for example C:\, D:\?
· The number of records your C:\ drive?
Open C:\ drive and select all the files that are present and check what size is (of all files). Let us know the size.
If you did a clean installation without formatting then, it may be a folder named windows.old. If you have the folder on the system, then follow the steps mentioned in the article below.
How to use the disk cleanup feature to delete the Windows.old folder after you install Windows Vista
http://support.Microsoft.com/kb/930527
Thanks and regards.
Thahaseena M
Microsoft Answers Support Engineer.
Visit our Microsoft answers feedback Forum and let us know what you think. -
Microsoft has put a Virus on my computer to make it non-genuine
Microsoft has put a Virus on my computer to do my OS not true read and try to charge Me to take it off can I sue them?
Microsoft wouldn't do such a thing. There are many factors that can trigger the non-genuine message.
Have you tried to restart by phone?
How to activate Windows 7 manually (activate by phone)
1) click Start and in the search for box type: slui.exe 4
(2) press the ENTER"" key.
(3) select your "country" in the list.
(4) choose the option "activate phone".
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
(6) explain your problem clearly to the support person.
http://support.Microsoft.com/kb/950929/en-us
----------------------
Have you installed a new hardware or software since you started facing this problem?Do you have any software installed record cleaning? If so, uninstall it, registry software is known to tamper with Windows activation technologies.
What Antivirus utility you installed?
What's your date and time correct?
Please run the Microsoft Genuine Diagnostics Tool then copy and paste the results into an answer here for further analysis:
http://go.Microsoft.com/fwlink/?LinkId=52012 -
Hello
Can someone help me on this please, all of a sudden my windows 7 pro machine is popping up on the screen of genuine advantage claiming he can't validate my machine. I haven't changed anything on my machine because I got it several years ago and it has been activated a long time ago.
I ran diagnostics of genuine advantage from microsoft, it's out, what should I do?
Thank you
Ang
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->Validation code: 0x8004FE21
Code of Validation caching online: 0x0
Windows product key: *-* - 76HMH - M4RKY-V4HX6
Windows product key hash: CegQyzk5Zd0qxFdtmueCy9UmviY =
Windows product ID: 00371-OEM-8992671-00013
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {63CEAAF4-02B5-4C00-98D5-E02330FF6B54} (3)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows 7 Professional
Architecture: 0 x 00000009
Build lab: 7601.win7sp1_gdr.130318 - 1533
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 100 authentic
Microsoft Office Professional Edition 2003-100 authentic
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
[File mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100
[File mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0 x 80092003
[File mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100
[File mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100Other data-->
Office details:{63CEAAF4-02B5-4C00-98D5-E02330FF6B54} 1.9.0027.0 6.1.7601.2.00010100.1.0.048 x 64 *-*-*-*-V4HX6 00371-OEM-8992671-00013 2 S-1-5-21-1180976754-291495307-1985554706 SAMSUNG ELECTRONICS CO., Ltd.. P580 Phoenix Technologies Ltd. 06JM. M014.20100903.Ksy 20100903000000.000000 + 000EC1D3407018400FC 0809 0409 GMT Standard Time(GMT+00:00) 0 3 SECCSD LH43STAR 100 100 Microsoft Office Professional Edition 2003 11 A28810AA593CDD2 8Es8iIR/tvVHonHzxe7ANLtWMHs = 70145-745-6302996-57387 1 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.1.7601.17514Name: Windows 7 Professional edition
Description: operating system Windows - Windows (r) 7, channel OEM_SLP
Activation ID: 50e329f7-a5fa-46b2-85fd-f224e5da7764
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00178-926-700013-02-2057-7601.0000-2502014
Installation ID: 006732564226349160458242469416619292799903544266779954
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use license URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial product key: V4HX6
License status: licensed
Remaining Windows rearm count: 4
Trust time: 09/08/2014-00:39:58Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: n/a
Beyond: 0x000000000001EFF0
Event timestamp: 9:7:2014 13:58
ActiveX: Registered, Version: 7.1.7600.16395
The admin service: recorded, Version: 7.1.7600.16395
Output beyond bitmask:
Altered the file: %systemroot%\system32\sppobjs.dll
Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
Altered the file: %systemroot%\system32\sppwinob.dll
Altered the file: %systemroot%\system32\slc.dll|slc.dll.mui
Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
Altered the file: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui
Tampered files: Check %systemroot%\system32\slui.exe|slui.exe.mui|COM
Altered the file: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui
Altered the file: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui
Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
Altered the file: %systemroot%\system32\drivers\spsys.sys--> HWID data
Current HWID of Hash: MgAAAAEAAQABAAEAAAACAAAABAABAAEAln1cP2oDIO3COF5syizMguwO2O6uWj5kXF0 =Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20001
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC APIC PTLTD
FACP INTEL CRESTLNE
HPET INTEL CRESTLNE
START PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
SLIC SECCSD LH43STAR
TCPA PTL CRESTLN
SSDT PmRef CpuPmThis may simply be caused by a bad set of drivers of technology Intel Rapid Storage Technology-
Intel rapid storage driver installation
try to download and install them from here - https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=2101&DwnldID=22194
(you want the download of iata_enu.exe)
Once complete, please restart twice, then after another MGADiag report.
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After the recent update has lost all contacts and notes
I tried to run a backup but its showing only the most recent. How to search past backups?
Hello
you try to store from a previous backup using iTunes?
If so, you should see a window like in the photo attached to this post. Here you can choose from the available backups.
See this post:
Restore your iPhone, iPad or iPod touch from a backup - Apple Support
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Yahoo toolbar has lost and can not reinstall because PC think its always there. Anyone?
After restarting my computer this weekend, I realized my Yahoo toolbar was missing (as was the possibility of opening a 2nd window). Tried to reinstall the toolbar because my PC thinks I have the latest version already installed. How can I install the fees? Or rather how do I uninstall the missing toolbar so that I can install it then again? I am running XP Pro on this PC. I use the toolbar to access many sites as well as for the bookmarks. Please tell me what I did to cause this so that I can avoid this inconvenience in the future.
Thank you.Amazing! I repeated the steps 4 times Corrupt_localstore.rdf and it worked finally. Done the same every time so that I would know exactly how to rectify if this happens again. And all this time I thought that repeating the same things over and over again and expect a different result, it was the definition of insanity. Although I am crazy but I had a different result, which is the only crazy this time?
I want to thank you again for the help. I tried to get help of Yahoo and never got a response after receiving the assurance that I would receive a response - soon. It was days ago and nothing yet. You have both responded in hours. (And jscher2000 - you continued to offer advice despite the specific nature of the problem). I am truly grateful. Not only is the back of the tool bar, but has not lost a single application. I'll be sure to recommend the forum at all. Already I suggest Firefox to everyone. Now, I can happily tell them about this.
Have a great weekend.
Michael -
Satellite A100-785 - after the virus the bus USB and wireless do not work
Hello
I have a Satellite A100-785 with Vista 32 bit.I installed the Windows updates and another program. My antivirus detected a virus and delete files and now the USB bus and wireless do not work.
I downloaded and installed a new driver for my model, but it does not work.Help, please!
And, I want to recover the factory setting but I don't have a recovery CD now. How can I restore to factory settings? If cannot repair with the method of mormal and kare without recovery CD.
See:
[http://i39.tinypic.com/rw4f8p.jpg]Hello
You should try to remove the devices that they are marked with a yellow exclamation point. Start Notepad, and then install the latest drivers from the Toshiba site.
If the virus has destroyed an important system files that it s is no longer possible to install a driver and you need to reinstall Windows using the Toshiba recovery disc.
Did you create the Toshiba Recovery disk? You can do this with the Toshiba recovery disc creator, which is preinstalled on your laptop. Maybe you are able to do this at the moment.
In addition, you reinstall Windows using the recovery of HARD drive option. So go to the advanced boot menu and select Repair my computer. Some Windows files will be loaded and then you can choose the Toshiba Recovery option and follow the instructions on the screen.If you can t create the recovery disk, you must order a new Toshiba directly:
https://backupmedia.Toshiba.EU/landing.aspxWelcome them
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