After downloading and installing Firefox 8, I am unable to use it.

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• I am not able to download and install Firefox.

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  Hello
  try to download a new copy of firefox. Then try this cleaning:

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  On the left, click on "Start" then "all programs" then "Accessories" then "system tools."
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  You see then "total amount of space that you win' click 'OK' and it will ask you if you want to remove files.
  Click Yes and the beginning of the process. Do this for all the partitions on your disk.
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  Click on "defragment the disk)
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  I closed two additional tabs before you navigate on several times. However, whenever I open Firefox, the same tabs will appear.

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  You can find the homepage here:

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• When downloading and installing FireFox, I have something also downloaded inadvertently called App Enable and I would like to know how to get rid of it, please.

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  Sometimes a problem with Firefox can be a result of malware installed on your computer, you may not be aware of.

  You can try these free programs to search for malicious software that work with your existing anti-virus software:

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  • Anti-Rootkit utility - TDSSKiller
  • AdwCleaner (for more information, see this other AdwCleaner download page)
  • Hitman Pro
  • ESET Online Scanner

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  This solve your problems? Please report to us!

• After download and install uniblue I dragged to the critical area analysis, kaspersky found no errors with it

  After I installed uniblue I'm nervous and dragged for a scan of the critical area moved to quaratine, kaspersky does report no harmful content that means its true? I doubt; 2 years ago, I installed and paid for a similar one of these called II also claiming to be a microsoft partner, and as I found it on the Web site using microsoft windows thought it would be great, a live chat with one or more of the support team when I had a problem the company maneuver had destroyed my lap top, basically. they shut me down but had a hold on the lap top I do not know how.  two years after I hope nothing and nobody don't, I have the man in the computer shop to do almost everything for me, it's expensive but there again so was II each microsoft site, I was told I was a fake not genuine microsoft, and of course i only knew I was with the little book and disc that came with the laptop not to mention the sticker slot; I even had the man computer repair look at him he told me reg tool was safe? How could it be?  Anyway I I I want my money back although they advised me not to try to find them even 2 years later, I would not hesitate to involve the police should I fall on them, is uniblue reg new name tools I wonder.  This whole experience cost me my sanity and made me paranoid, I left the computer alone for 4 months before someone came and he took; He must have a clean copy of vista and a new drive hard with what it costs I might have bought a new computer, but I need to know WHY! WHY! WHY! support team Microsoft has let me down is a microsoft machine, as is the key number I now know the reg tool had a lot to do with this now, however, I was treated like a criminal, not authentic, fake, you called me, I do not think that iv done a dishonest thing in my life... I have since learned that some people who work for microsoft as to harm innocents inexperienced users and distress, for fun... so what it is. last point, when I downloaded II I was running already windows live onecare or onetool why that detects not I was bogus company? Thank you for reading this long question answers I will read...

  Hello lindaHale,

  If you're talking about http://www1.uniblue.com/pc/ub/google/uniblue-offers/ so it's a real company. I have used their products and, I must say, I have not had problems with them.

  Registry cleaners can be a sensitive issue. Some people advocate them and other don't. I much prefer to edit my registry manually if the need arise, but in order to do that you should know what you're doing. Registry cleaner Uniblue gives you a list of items, that he intends to remove it, so it's really a case to verify that the software is remove rather than 'hope' the software deletes the correct registry entries. This, of course, does not only apply to the Uniblue. Each market unique registry cleaner should have its files to delete 'before' giving it the go checked before making changes to the registry.

  While I've heard of people having problems with the PC won't start not having used a registry cleaner (these are a registry cleaner, not just a specific), it is unlikely that a registry cleaner will damage your drive hard highlighy. As you have had the product for 2 years, I doubt that a court would support a refund. As most of the software I think 90 days are all too long that the warranty extends.

  In what concerns the staff of Microsoft (and I'm not a Microsoft employee) causing "damage to innocent users and distress for fun", it's their job to help the user to not hinder their. If you have a complaint against a specific member of the Microsoft team can I suggestions you contact Microsoft customer in your country and bring the complaint to their attention.

  This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

  John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com