After Effects CS6 Crash - Film MXF + Keylight and Color Finesse
Greetings community AEX,
I'm pretty used to AEX crashing no aparent reason, but the frequency of the last series is a bit disturbing, and two of the stronger plugins (color of SA Finesse/Keylight) keep crashing when used. I am at a loss to know where to continue troubleshooting.
Question:
(1) I create a project in Adobe Premiere, and thanks to the Dynamic Link I replace a section of my sequence, by AEX composition.
1 a) images that we use is MXF - 50mbit 4:2:2 acquired from a Canon XF300.
(2) I use Color Finesse to adjust the image, the primary and the secondary color correction applied (we're doing chroma key work, and I find secondary helps give me a cleaner key when I can even the Greens)
(3) I then apply the Keylight 1.2 filter, make the necessary adjustments and try to get an overview of my work in moving the playhead, or launch a RAM Preview.
At this point, After Effects with either crash outright (if I touch the head or try a RAM Preview), or he will wait a few seconds and THEN crash. HOWEVER, if instead of trying to move the playhead I just save my project and go back to the creation, the composition of the AEX plays very well in my sequence. He did adjust my extremely difficult settings when I can't use the playhead to watch different images within the AEX.
This question is highly reproducible, to the point where AEX will sometimes crash when trying to load the project file. This is clearly struggling with the previews.
Steps taken to solve (without success)
-Restart the PC, delete the temporary files, check disk space, updates
-J' tried to reset all default settings (CTRL + ALT + SHIFT), tried to clear all the cache/db, changed the location of the cache/db
-Tried opening and creating a project outside dynamic links
-System restart/graphics driver check
-Curse to the computer
-Turn off made in settings of the AEX, GPU switching CPU
System Specs:
-Recently reloaded my system clean installed Windows/Adobe, conducted all software/OS updates and generally little to the config which could cause a problem.
-Intel Corei7 960 12 GB of ram
-nVidia Quadro 4000
-Intel 256 GB SSD + WD Black 2 TB.
-Cache and previews are stored on the SSD,
I am at a loss to know where to start or go here for troubleshooting more far. The forums are so clogged with others experincing blocks in AEX (perhaps because only Adobe rushes their development cycles and explosions early software...), it is difficult to find something similar to what I am experincing. Reloading of programs is an option, but uninstall, download and reinstallation is a pain, and I want this to be a last resort.
Thank you
-Greg
Before you uninstall and reinstall once more, try this test first: transcode some of his problem for a codec lossless bindings. I recommend the PNG Quicktime codec. Then apply effects to them again in AE to see what is happening.
The reason for this: your MPEG2 camera recordings. It is not a true intermediate codec and compression is a group of images, rather than a single image. The combination of Keylight and Color Finesse can be give AE fits.
For this anthropomorphize, AE like to think image by image, but MPEG2 forces AE to think backwards and forwards over several frames, and it can be to revolt on you. I hope you enjoy the technical jargon.
Tags: After Effects
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