After importation, all 'frames' are present, but the picture is blank (gray).

After importation, all 'frames' are present, but the picture is blank (gray). When I tried to edit in Photoshop CC, it opens correctly. Tried to delete CC with cleaning tool. Re-installed with the same question. Repeated twice with the same consistent result.

Photos opening are exported during the migration process and opens in Preview/Photoshop. Tried with a variety of photos with the same result as well.

Screen Shot 2015-10-17 at 6.20.32 AM.png

MacOS X 10.11 (iMac end of 2014)

CC 2015 Lightroom and Photoshop CC 2015.

Hi clementl55784534,

Suggest you follow the steps below:

  1. Turn off apply tone auto under Lightroom preferences settings
  2. Restart Lightroom and then import images again.

Tags: Photoshop Lightroom

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