After installing Firefox 6 it disables java 6.0.26 and says 'not compatible '. ». The latest version of java ov is 1.6.0.26 which is what most users use. What is the solution?

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  Hi Rtechman,

  -What is the operating system installed on your computer?

  If you are using Windows 7, I suggest to run the troubleshooter for Internet Explorer and check to see if it helps you to solve the problem.

  To run the Internet Explorer troubleshooter, follow these steps:

  1. close all programs.

  2. click on Startand then click Control Panel.

  3. under system and security, click on find and fix problems.

  4. in the left pane, click view all.

  5. click on Internet Explorer Performance. This opens a new window.

  6. click Next.

  7. the resolution of the problems run and try to solve all the problems identified automatically. Click close.

  After that the store has run successfully, try to access the Internet again.

  Also, you try to access Internet Explorer in safe mode with networking and check that it works very well and post back the result. To start the computer in safe mode with network, restart both computers and keep tapping the key F8. Once you see the option to select the mode safe mode with networking, select it and press ENTER.

  Access the link to learn more about how to start the computer in safe mode: http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

  In addition to run Internet Explorer in "no Add-ons" mode and check if it works well.

  An error may occur if an add-on is damaged or if an add-on conflicts with Internet Explorer. To check the THE same, run in mode without modules.

  1. Go to Start Menu > programs > Accessories > system tools.
  2. Click Internet Explorer (No Add-ons). Internet Explorer opens without Add-ons, toolbars, or plug-ins.
  3. Test Internet Explorer to verify that it works correctly.

  Post back and let us know the result.

  Thank you and best regards,

  Srinivas R

  Microsoft technical support.

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