After installing the updates of the avi files are now an "unsupported format".

installed the latest updates for windows 7 and now when I try to play an avi file an error comes up saying "format not supported".

See the section "How to get help" of http://support.microsoft.com/kb/977935

Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

Or you can...

Launch a collateral request for assistance free Windows Update:
https://support.Microsoft.com/OAS/default.aspx?Gprid=6527

Home Security page customer & Microsoft Update Solution Center also offer support options
https://consumersecuritysupport.Microsoft.com/
http://support.Microsoft.com/ph/6527#tab3

For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through your usual support contacts.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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