System randomly crashes after installing the latest update of Windows 7

I am operating Windows 7 OS on 64-bit pc. Since the automatic updates of Windows on 01/10/13, I experience a freeze randomly the system on a range of applications. I tried other updates and basic system maintenance tasks are completed, but the problem persists. Can you help me please?

Hi Stuart,

I see that the computer hangs at random after installing some updates. I'll help you with this problem.

1. What is the brand and model of the computer?

2. what security software is installed on the computer?

3. which windows update has been installed recently?

Let us try these steps and check the status.

Method 1.

Start the computer in safe mode with network and run a full scan of computer viruses.

Advanced startup options (including safe mode): http://windows.microsoft.com/en-US/windows7/Advanced-startup-options-including-safe-mode

Run a full scan of the computer with the Microsoft Safety Scanner to make sure that the computer is virus-free.

Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

 

Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

Method 2.

Start the computer in a clean boot state, and check the status. A clean boot to test if any element of service or third party application startup is causing this issue.

 

How to troubleshoot a problem by performing a boot in Windows Vista or in Windows 7 and Windows 8:http://support.microsoft.com/kb/929135

 

Note: Once you have finished troubleshooting, follow step 3 in the article to start on normal startup.

Method 3.

I suggest that you can exercise SFC scan and check if that helps. The SFC/SCANNOW command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions.

For more information how to make SFC / scan, please follow this link: http://support.microsoft.com/kb/929833

Respond with more information so that we can send us your request in an appropriate manner.

Tags: Windows

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