After the backup my windows settings won't close

After saving my settings windows will be not completely shut down, but the window shows WINDOWS IS SHUTTING DOWN

Hi dale 114.
 
-Did you change on your computer before this problem?
 

Programs sometimes prevent Windows to close properly. When this happens, the screen darkens and Windows indicates which programs prevent the computer from closing, and sometimes why.

Try the steps listed in the article below and check if that helps you:

Your computer stops responding when you try to shut down in Windows XP

Tags: Windows

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    Validation code: 0x8004FE21
    Code of Validation caching online: 0x0
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    Windows product key hash: 8URszDmqchXk0nyLWXx2jditWJE =
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    Architecture: 0x00000000
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    Office status: 100 authentic
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    Signed by: Microsoft
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    Download unsigned ActiveX controls: disabled
    Run ActiveX controls and plug-ins: allowed
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    [File mismatch: C:\Windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100
    [File mismatch: C:\Windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100
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    Office details: {A9BF75C2-FBF3-4795-953B-E259BD0C2131}1.9.0027.06.1.7601.2.00010300.1.0.003x 32*-*-*-*-VYVVB00359-030-0078141-855215S-1-5-21-1580701254-2691487138-3117158855HP-Pavilion,FK484AAR-ABA m9400tAmerican Megatrends Inc.. 5.33 20081107000000.000000 + 0009CE93307018400FA04090409Eastern Standard Time(GMT-05:00)03HPQOEMSLIC-CPC100100Microsoft Office XP Professional10roTAwuyn2K8JnfnZ5p70qCWUSww =54186-640-4025656-1742314 97728824C57890A

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    Name: Windows 7 HomePremium edition
    Description: operating system Windows - Windows (r) 7, retail channel
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    ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
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    Installation ID: 010516027730660442597094592351394511091775644602024082
    Processor certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
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    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: n/a
    Beyond: 0x000000000001EFF0
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    ActiveX: Registered, Version: 7.1.7600.16395
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    Altered the file: %systemroot%\system32\sppc.dll|sppc.dll.mui
    Altered the file: %systemroot%\system32\sppcext.dll|sppcext.dll.mui
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    Altered the file: %systemroot%\system32\slcext.dll|slcext.dll.mui
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    Altered the file: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui
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    N/A

    Activation 2.0 data OEM-->
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    Windows marker version: 0x0
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    BIOS information:
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    HPQOEM APIC-SLIC-CPC
    FACP SLIC-CPC HPQOEM
    HPET SLIC-CPC HPQOEM
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    LASRYVITRAGE HPQOEM SLIC-CPC
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