After updating photoshop cc 2015 it keeps closing.

Similar Questions

• After the last update Photoshop CC 2015 unusable due to blink and the locking system

  Just updated Photoshop CC 2015 through creative application of cloud on a Pc Dell with Windows 10 x 64, Nvidia K2000M graphics card.

  The central part of the screen is now blinking/flashing; I can barely take the menu command (menu is ok band) and when I open a new or existing, flashing file disappeared, BUT cursor continue to change arrow to hourglass, and everything is very slow (also another operation in Windows or other programs are strongly slowed down)

  It is impossible to work!

  Driver nvidia updated to the latest version (354.42); considers that the use of the NVIDIA processor AND/OR graphics card integrated via Control Panel Nvidia

  Checked/unchecked "use graphics processor.

  Uninstalled, rebooted, used the AdobeCreativeCloudCleanerTool.exe and reinstalled

  None of these combinations works!

  Here is a video of what happens
  https://youtu.be/t902RL1j8TQ

  I have to offer a job and I can't use your product I paid...

  Help, please
  Thank you
  Sandro

  Hello Sandro,

  The workspace start seems to be the cause.

  Go to the Photoshop preferences > General > uncheck show the splash screen > restart Photoshop and check again.

• I have a one year membership, when I try to use Photoshop CC 2015 it keeps telling me my trial has expired and can't get a license of the software as "no subscription is found."

  I have a 1 year subscription to Adobe Creative Cloud Desktop Application for ETLA through my school but when I try to use Photoshop CC 2015 it keeps telling me my trial has expired and can't get a license of the software as "no subscription is found." I've used my redemption code, and it just doesn't work.

  Hello

  Please see the below help documents:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

  Kind regards

  Sheena

• Update Photoshop CC 2015 and now it does not work!

  Hello

  I've been avoiding updated Photoshop CC 2015 for some time now, because I was afraid that by updating the software, I ran into the problem RIGHT I am now because I have finally given and updated.

  Photoshop CC 2015 won't work.  It starts ok, but as soon as I try and create a new document it crashes and then stops with the error message below.  It's driving me crazy because I really need the program to work!  I've updated all other programs Adobe CC I (first, After Effects, etc.) and they all work very well... it's just Photoshop that is not.  I am running Windows 7.

  Help!

  Here is the error message:

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: Photoshop.exe

  Application version: 16.1.2.355

  Application timestamp: 56961fa0

  Fault Module name: ig7icd64.dll

  Fault Module Version: 0.0.0.0

  Timestamp of Module error: 4f4c8e39

  Exception code: c0000005

  Exception offset: 0000000000010d8b

  OS version: 6.1.7601.2.1.0.768.3

  Locale ID: 1033

  Additional information 1: 677f

  More information 2: 677fce526d09885e3067171afff96f9b

  3 more information: a1c0

  Additional information 4: a1c07f5131c69a73494b283c2eda7b2d

  Means of ig7icd64.dll module failing it are a mistake with your Intel graphics module not PS, you need to update the site of manufacturers of windows update no.

• I tried to update photoshop cc (2015) and received this message: download erro (49)

  I tried to update photoshop cc (2015) and received this message: download erro (49)

  Sure.

  You can Contact Customer Care as technical troubleshooting may be required.

• Just updated Photoshop CC 2015 today

  Just updated Photoshop CC 2015 today. But when I opened photoshop, he kept charging and atulizar the start page. I wonder how downgrade this version and revert to the version aoutra.  Att Roger da Silva

  Honestly, I don't know what happened, however, it seems to work now. I was able to import and edit a photo! Phew what a nightmare.

  Thanks Tanuj

• I can't update photoshop until 2015, CC says that the download is corrupted, I already tried to uninstall, nothing helped.

  I can't update photoshop until 2015, CC says that the download is corrupted, I already tried to uninstall, nothing helped.

  Hi Peter,

  Please see this thread:

  Creative Cloud connection update error - U43M1D204

  You can also try to download from the link below:

  Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools

  Don't miss the "VERY IMPORTANT STATEMENT" in the link above.

  Let us know if that helps.

  Concerning

  Megha Rawat

• Lost after updating Photoshop license

  I've updated Photoshop version (2015 CC) and now I have 30 days in trial mode? No problem with my Lightroom update to 2015.1 license. What should do?

  Kees, please visit: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

• After updating Photoshop Photoshop update 2014 CC - CC "cannot save preferences because the file is locked...". "Error

  Last update of the latest Version of Photoshop on brand new Photoshop CC 2014 CC. Everything worked fine before the update! After installing Photoshop CC 2014, when I try to change Photoshop CC preferences, I get the error ' after updating Photoshop CC to update Photoshop CC 2014 - "cannot record Preverences because the file is locked, you don't have the necessary access permissions or another program of dissemination of the file" when I want to close Photoshop for the changes in preferences in force... ". So what to do? What file doesn't have enough permissions? Where can I find the file? And why it has worked before and not now? An idea for a fix? Running on a new Mac Pro with the OS X Maverics 10.9.3 latetest

  I had the same problem on Mac OS. And I could not migrate the settings. Launch as resetting preferences suggest here, has not solved the problem. I had to go to the library main folder Preferences and reset the permissions for the file Photoshop CC 2014 paths Photoshop CC 2014 folder and Settings. I am disappointed that Adobe has shipped an upgrade with such a fundamental flaw. I think I should say something derogatory and disparaging about Adobe, quality control, on the way as a loyal customer, using Photoshop since version 2.5 and a Subscriber CC, expecting better. But I'll leave these comments for others.

• Error updating Photoshop CC 2015

  After 2 attempts, several gigabytes of data lost compensation and hours of time I get the following error message after the file downloaded is extracted:

  Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DF012, DF024 ...   -------------------------------------- Summary --------------------------------------  - 0 fatal error(s), 4 error(s)    ----------- Payload: Adobe Preview CC 1.0.0.0 {A3B6E381-F2E8-47CD-87B4-96B1E3FF61D3} -----------  ERROR: DF024: Unable to preserve original file at "C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.preview\mimetype" Error 5 Access is denied.(Seq 2154)  ----------- Payload: Export Assets 2 (64 bit) 2.0.0.0 {27375F7C-0789-4FEA-889E-41BF12AC3140} -----------  ERROR: DF024: Unable to preserve original file at "C:\Program Files\Adobe\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.webpa.crema\mimetype" Error 5 Access is denied.(Seq 2)  ----------- Payload: Adobe Photoshop CC 2015 Core 16.0.0.0 {793C2BF7-A4FE-4608-91C9-9282C5801C21} -----------  ERROR: DF012: Unable to find file(Seq 2)  ERROR: DF024: Unable to preserve original file at "C:\Program Files\Adobe\Adobe Photoshop CC 2015\A3DLIBS.dll" Error 5 Access is denied.(Seq 2) 

  It sounds like a permissions issue, but I use the app creative cloud with the administrative permission levels on Windows 7 Ultimate.

  Suggestions received with gratitude that I am tiring of the heavy Adobe CC update process.

  Lloyd Liveware.org I think the relevant part of the journal is as follows:

  18/06/15 08:28:10:029 | [INFO] |  | OOBE. OF |  |  |  | 8024 | Request to install the payload

  18/06/15 08:28:10:034 | [INFO] |  | OOBE. OF |  |  |  | 8024 | Useful load Adobe Photoshop CC 2015 Core 16.0.0.0 {793C2BF7-A4FE-4608-91C9-9282C5801C21}: component path C:\Program Files (x 86) ARKEngine \Common Files\Adobe\OOBE\PDApp\DECore\DE6\resources

  18/06/15 08:28:39:574 | [INFO] |  | OOBE. OF |  |  |  | 8024 | All self-extracting assets. Number of active: 2

  18/06/15 08:28:39:574 | [INFO] |  | OOBE. OF |  |  |  | 8024 | Begin the installation of payload to C:\Users\User\AppData\Local\Temp\{3125E9C6-15CF-46D6-81DE-3434047A943E}\Photoshop_16_LS20 _win64\Adobe CC 2015\payloads\AdobePhotoshop16-Core_x64\Install.db

  18/06/15 08:28:42:970 | [WARNING] |  | OOBE. OF |  |  |  | 8024 | DF054: Cannot read the version of the Adobe file for file path "C:\Program Files\Adobe\Adobe Photoshop CC 2015\A3DLIBS.dll' Seq (2).

  18/06/15 08:28:42:970 | [ERROR] |  | OOBE. OF |  |  |  | 8024 | DF012: Cannot find the file (Seq 2)

  18/06/15 08:28:42:970 | [INFO] |  | OOBE. OF |  |  |  | 8024 | Error code: 2 Seq (2)

  18/06/15 08:28:42:971 | [ERROR] |  | OOBE. OF |  |  |  | 8024 | DF024: Impossible to preserve the original in "C:\Program Files\Adobe\Adobe Photoshop CC 2015\A3DLIBS.dll" file error 5 access is denied. (Seq 2)

  18/06/15 08:28:42:971 | [WARNING] |  | OOBE. OF |  |  |  | 8024 | DW063: The ARKDeleteFileCommand command failed. (Seq 2)

  18/06/15 08:28:42:971 | [INFO] |  | OOBE. OF |  |  |  | 8024 | End of the installation of payload to C:\Users\User\AppData\Local\Temp\{3125E9C6-15CF-46D6-81DE-3434047A943E}\Photoshop_16_LS20 _win64\Adobe CC 2015\payloads\AdobePhotoshop16-Core_x64\Install.db

  18/06/15 08:28:59:234 | [INFO] |  | OOBE. OF |  |  |  | 4492 | * = * = * = * = * = * = * = * = * = * = * = * = * = * = * = * Operation completes. Statut : 2 = * = * = * = * = * = * = * = * = * = * = * = * = *

  It seems that the Setup program is unable to read or modify C:\Program Files\Adobe\Adobe Photoshop CC 2015.  I recommend to update the permissions of files in C:\Program Files\Adobe\ and closed application of the modification to all child objects.  You can find more details about the process for adjusting the permissions of file to error 'Output 6' or ' exit 7 "|"» Install log | Read, write, file system errors. CS5, CS5.5.  If you have additional questions, we invite you to update this discussion.

• Update photoshop cc 2015 on a Mac.

  I'm running the cc 2015 on windows and have no problem with the update. One of my friends is running the cloud on a Mac. Asked him to install the trial version of photoshop cc 2015. After doing this, it appeared that photoshop cc 2014 had disappeared. Now, she pushed the button buy now to get the final version, but without result. Opens the window with several questions, but it seems that it would have to do a new adobe ID, because the old ID is still ongoing. How she can get the final version of photoshop cc 2015 in its existing creative cloud.

  Hi Ursula,.

  Your friend just need to disconnect from the creative cloud and reconnect. Please see this link:

  Connect and disconnect activate Cloud Creative applications

  Let us know if that helps.

  Concerning

  Megha Rawat

• Failed to update Photoshop CC (2015)

  Got an update notification to the last CC of Photoshop (2015) today. After several failed attempts (with he is stuck on 'Extraction'), it has finally downloaded and installed fine.

  However, the creative cloud App shows a update is now available for her. Try to install this update generates and error:

  Update has not U43M1D204.

  To work around the problem, I uninstalled Photoshop completely and reinstalled screw creative cloud App.

  The program installed fine, but in the end, I got the following message...

  "Program installed fine but the fix failed to install" (words to that effect).

  What is going on? Is there already a patch for Photoshop CC (2015), and if so, how can I get, as no matter how I tried, I can not install.

  Thank you

  Please see:

  Error download or update Adobe Creative Cloud applications

  Kind regards

  Ashutosh

• Cannot update Photoshop CC 2015.5. Error code 160

  I tried to download Photoshop CC 2015.5 several times, but it keeps giving me this error code.

  < PRE > exit code: 160

  -------------------------------------- Summary --------------------------------------

  -fatal error 2, 0 error (s), 1 warning (s)

  FATAL: Error (Code = 160) the 'SetRegistryValueCommand' command for package: 'AdobePhotoshop17-Core_x64', version: 17.0.1.159

  FATAL: An error has occurred in the installation of the package (name: AdobePhotoshop17-Core_x64 Version: 17.0.1.159). Error code: '160'

  WARN: Error registry setting - start 64-bit: 1 root: 2 key: SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Photoshop.exe name: Default type: REG_SZ data: C:\Program Files\Adobe\Adobe Photoshop CC 2015.5\Photoshop.exe. Check the registry permissions. (Error: error 5 access is denied.)

  -------------------------------------------------------------------------------------

  < / PRE >

  I uninstall and reinstall Photoshop, but this does not work. I don't know what to do.

  It seems a problem with the registry key permission

  HKEY_LOCAL_MACHINE Paths\Photoshop.exe

  I suggest you technical contact Adobe supports.

  they can try to set the permission for you.

  Contact the customer service

  Use link above and click on still need help

• Windows cannot open this file (after update to CC 2015.3)

  Hello..

  I've just updated 2 days ago, and now all the file adobe icons give me this message when clicked on:

  "To open this file, Windows needs to know what program you want to use to open it.  Windows can go online to look it up automatically, or you can manually select from a list of programs installed on your computer. »

  If I manually select the program, he acts as if nothing is selected,

  If I try to watch online, it returns without any results...

  My only solution is currently launching Adobe Premiere, After Effects or any software and the use of the menu open from inside the application.

  
  Opening files of their records is not an option now at all :/

  Please advice

  Please check if it works Premiere Pro 2015.3 problems after update to 2015.2 if it's for Premiere Pro.

  You will be advised to discuss with us to Support Adobe

  Concerning

  Stéphane

• Bug in update Photoshop CC 2015.5

  I am also having this problem with permissions. In addition, I can't solve how to make default jpg opening in PS.

  My Mac wants to open only in the preview, I tried to correct this use of get info and change the default to open with PS. only

  works a little time, then returns to the opening in preview, very frustrating!  Please give advice.

  [From: Photoshop CC 2015.5 update bug ]

  I just found a response from a user in a different thread and it worked like a charm!

  https://forums.Adobe.com/message/8846733?TSTART=0#8846733