After you close the Illustrator, it won't start again

Hello

I'm in Illustrator CS5 on a PC 64 bit Windows 7 (fully updated). The user in question is a local administrator on his computer.

The symptoms are:

I close Illustrator in the normal way (via X or File > Exit)

I then try to open Illustrator again, and it hangs during startup while showing "initializing plug-in...» Illustrator.exe"(he also does it on swfexport.aip from time to time).

I tried deleting prefs, re-setup etc. nothing works.

I can't reproduce the problem on another user on the same computer, so it's clearly a setting somewhere.

Can someone guide me in the right direction?

Thank you

Thomas

Hi Chantal,

Thanks for coming back.

What I write is 'opened', not 'opens '. The problem has been resolved by removing the user completely and then set up new profile.

BR,

Thomas

Tags: Illustrator

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