After you have installed a new modem has lost all sound.

Volume controls are there and the volume icon is there and up and down and all the sound effects to regulate the balance, etc. are there up and down but no sound.  I don't know where to look to reactivate.  The system says that there is no problem?

Hi marnie4,

I suggest you follow the instructions below to increase the volume of the Modem that could help you solve the issue.

1. click on start.
2. type in Device Manager.
3. Locate the Modem and expand it.
4. right click on the modem and select Properties.
5. click on the tab Modem to increase the volume.
Check whether the problem is resolved.

If this does not work, you can go ahead and follow the instructions in the link below.

Tips for solving common audio problems
http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-fixing-common-sound-problems

Check whether the problem is resolved.

Please post back and let us know if it helped to solve your problem.

Kind regards
KarthiK TP

Tags: Windows

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