All actions that require administrator crash explore rights

Hi all

I am the only user and administrator of a laptop 2 years running Windows 7. Since a few weeks I'm having the following problem:

Every time I try to do anything that requires administrator rights - anything with the small blue and yellow shield icon or anything that triggers the popup user account control - action fails, the browser freezes and folders, start menu etc will not work again until I restart the computer. This includes for example

  • uninstall programs
  • Copy / move files in certain folders such as Program Files
  • run as administrator
  • elevated command prompt
  • Account user and UAC settings

It is a particularly annoying question because that's a lot of steps that I would usually take to try to solve the Windows completely unavailable to me. In fact, I fear that a type of Windows backup & restore or re - install wizard may also fail because I am unable to do anything requiring a UAC confirmation.

Additional information:

  • the problem appeared when I tried to delete a folder called C:\d674b4d8ac649aa28b5935e3e33163 (I can't open it even and I don't know what it is)
  • When the Explorer froze and I force a restart, an error message appears briefly before the stop. ("Too other files are currently used by 16-bit programs. Quit one or more 16-bit programs, or increase the value of the FILES command in your config.sys file. »)

What can I do to fix this problem and regain control of my laptop?

This does not resolve the issue.

OK, here's the next steps when running in Mode safe:

  • Re-run msconfig.exe, then do this:
    1. click on the Services tab.
    2. check the box that hide all Microsoft services.
    3. uncheck all remaining hatches.
  • Run this command from a command prompt:
    SFC.exe/scannow

If this does not resolve the problem when booting in Normal Mode, so I am unable to offer any other suggestions.

Tags: Windows

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