all messages from a contact are received in plain text with no attachments

I have a contact (my brother) who frequently sends me with images or attachments. His messages are always received as plain text with most of the message disappeared. We tried as much as we know to fix this problem, but to no avail. I get correct messages from all other contacts and he has no problem with messages from me. His email address ends as "@lycos.com ' what can I do to fix this?

Hello Cookang,

Thanks for posting in the Microsoft Answers forum! To improve the assistance with your question, I would contact your ISP for help troubleshooting. I have listed the Wild Blue help forum link below:

http://wildblueworld.com/Forum/

Hope this helps J

Adam
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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